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The Pavilion At Kenton in Covington, KY

The Pavilion At Kenton is a nursing home community in Covington, KY.

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The Pavilion At Kenton in Covington, KY

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The Pavilion At Kenton The Pavilion At Kenton

401 East 20Th Street, Covington, KY 41014

For more information about senior living options: (866) 208-4318

3.9 from 43 reviews
5 stars
27
4 stars
4
3 stars
1
2 stars
1
1 stars
10

Overall Review of The Pavilion At Kenton

common 16 reviews mention this

Caring help during rehab

Residents and families often describe the staff as caring, helpful, and easy to work with.

Across many reviews, people point to staff members who take the time to communicate, provide help, and stay attentive during recovery. Several mention nurses or aides being especially kind and responsive, and a few also highlight positive therapy team support. There are also counterpoints, including complaints about limited staffing and some nurses not providing medication support the way families expected.

common 7 reviews mention this

Therapy support stands out

Therapy experiences are a major theme, with many reviewers praising rehab support.

Many reviews describe the therapy and rehab team as strong, supportive, and focused on helping residents improve. A few people name specific therapy roles like PT/OT and say the sessions and exercises were explained clearly. At the same time, some reviewers raise concerns that rehab and other services were not delivered consistently, especially during short stays or periods of change.

caveat 5 reviews mention this

Medication handling is a concern

Several reviews raise serious worries about medication timing and follow-through.

Some families report medication delays, missing doses, or confusion about whether critical medicines could be obtained. Others note that medication attention was inconsistent, including one comment that right it down did not always mean the patient received it. The community does list medication management as a care service, but residents’ experiences in reviews sometimes do not match that expectation.

caveat 4 reviews mention this

Call response and check-ins vary

Reviews describe uneven responsiveness, including trouble getting help when needed.

While some reviewers feel supported and well taken care of, multiple others describe difficulty reaching staff and limited check-ins. A few specifically mention call lights not working properly or staff not answering phones after reporting issues. That clashes with the community’s included 24-hour call system and supervision, which suggests the goal is coverage but reviews don’t always reflect it in practice.

caveat 4 reviews mention this

Cleanliness is mixed

Cleanliness comes up repeatedly, with both positive and negative observations.

Some reviewers say the facility is clean and smells fine, and a few also mention housekeeping or overall cleanliness positively. Other reviews describe rooms as smelly, outdated, or in need of improvement, including complaints about food trays and housekeeping lapses. Taken together, cleanliness appears to vary by visit or unit.

caveat 2 reviews mention this

Food quality draws criticism

A couple of reviews call out dining concerns during stays.

One reviewer says food needs serious attention, while another notes that medication-related and care-management issues were significant enough to drive an early departure. The community does offer meal preparation and service and includes dietary support categories, but the dining-related feedback in reviews is not uniformly positive.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cincinnati Northern Kentucky International (9 miles away) Cincinnati Northern Kentucky International (9 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • Newport Drug Center (1.3 miles)
  • Walgreens (1.5 miles)
  • Kroger Pharmacy (2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.6 miles)
  • Remke Bigg's (3.5 miles)

Physicians

  • St. E Diabetes Center (1 miles)
  • Beers, Ann, Md - St Elizabeth Healthcare Regl (1.1 miles)
  • Certified Hearing Aid & Audiology Associates (2 miles)
  • Bryan Jeffrey Krol (2.3 miles)
  • Kurtzman, Drew Saint Elizabeth Physicians Dermatology (3.3 miles)
  • St Elizabeth Physicians (4.1 miles)
  • Hand Surgery Specialists (4.4 miles)

Restaurants

  • Agave & Rye (1.3 miles)
  • Rosie's Tavern (1.5 miles)
  • Bourbon Haus 1841 (1.5 miles)
  • Smoke Justis (1.5 miles)
  • Dixie Chili (1.6 miles)
  • Burger King (1.7 miles)
  • McDonald's (1.7 miles)

Cafes

  • York Street Cafe (1.5 miles)
  • Starbucks (2 miles)
  • Deeper Roots Coffee (2.4 miles)
  • Coffee Emporium (2.9 miles)
  • The 86 Coffee Bar & Concert Venue (4.6 miles)
  • Starbucks (4.8 miles)
  • Panera Bread (4.9 miles)

Hospitals

  • St Elizabeth Fort Thomas (1.9 miles)
  • Albright Health Center (3.2 miles)
  • The Christ Hospital (3.8 miles)
  • University of Cincinnati Medical Center (4.9 miles)
  • St Elizabeth Medical Center (5 miles)
  • Veterans Hospital (5 miles)
  • St Elizabeth Healthcare (5 miles)

Parks

  • John G & Phyllis W Smale Riverfront Park (2 miles)
  • Highland Hills Park (2.6 miles)
  • Tower Park (2.9 miles)
  • Washington Park (3 miles)
  • Washington Dog Park (3 miles)
  • Ziegler Park (3.1 miles)

Transportation

  • Government Square (2.4 miles)

Frequently Asked Questions

Where is The Pavilion At Kenton?

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