The Pavilion At Kenton in Covington, KY

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The Pavilion At Kenton The Pavilion At Kenton

The Pavilion At Kenton in Covington, KY

401 East 20Th Street, Covington, KY 41014

For more information about senior living options: (844) 490-3973

3.7 from 39 reviews
5 stars
23
4 stars
4
3 stars
1
2 stars
1
1 stars
10

Overall Review of The Pavilion At Kenton

Pros

  • pro The rehab personnel were awesome, very inspirational and supportive.
  • pro Nurse DaNita and Nurse Teddy were a notch above the rest, consistently ensuring proper attention and meds.
  • pro Miss Sue does a wonderful job getting everyone prepared; she is truly a saint.
  • pro The facility is secure with a sign-in and sign-out kiosk.
  • pro The staff are friendly, and the facility is clean.
  • pro The therapy team is great.
  • pro The fourth-floor staff are awesome.
  • pro Providence provides excellent care; the new administrator and director of nursing add a personal touch; the staff are loving and caring; it is highly recommended.
  • pro The activities department goes above and beyond in caring for residents.

Cons

  • pro The facility had no administrative staff, no management, and no physical therapy available.
  • pro Medications were severely delayed, with several critical drugs not arriving for 24 hours or more.
  • pro The nurse on duty was overwhelmed, effectively running the unit alone.
  • pro The facility failed to provide an adequate duty of care.
  • pro The place was described as the worst for a loved one, with patients not receiving medications or care.
  • pro A moldy food tray was left behind and meals were not consistently provided.
  • pro Call lights did not work and residents had to wait for hours for help.
  • pro Staffing was severely insufficient, and the staff did not perform their duties.

Review

The Pavilion At Kenton in Covington, Kentucky is best suited for seniors who enter rehabilitation with an active family plan and who value a therapy-driven recovery track. The strongest draws are the on-site rehab and therapy teams, paired with a nursing staff that can be caring when present. Families that stay engaged can help coordinate med schedules, transitions, and daily routines, turning skilled therapy into meaningful progress. This is not a location that thrives on passive oversight; it rewards proactive advocacy, clear communication, and a willingness to monitor daily care closely. For residents who benefit from structured rehab programs and a relatively social, family-friendly atmosphere, the environment can deliver real gains when supported by vigilant, involved caregivers.

Those who may want to consider alternatives are seniors who require rock-solid medication management and consistent, around-the-clock oversight. Across multiple reviews, there are persistent concerns about administration presence and timely delivery of medications, with episodes where critical meds arrive late or not at all and call lights go unanswered. The facility has been described as outdated and, at times, unclean, with reports of neglected personal care and supplies not replenished. Families that cannot or will not engage daily with staff may find this setting falls short on essential safety and comfort. For residents with high medical complexity or those who depend on reliable, continuous bedside attention, looking at other providers with sturdier administrative leadership and steadier staffing is a prudent step.

On the upside, the rehab teams stand out. Therapy staff are repeatedly praised for competence and motivation, and some nurses are noted for going above and beyond their duties. The activity and social engagement pieces can uplift residents, with moments of warmth and connection such as special events and volunteer-led activities cited positively. The facility’s basic safety infrastructure, sign-in processes and a generally secure environment, helps families feel more at ease, and there are floors where the caregiving atmosphere is notably supportive and responsive. When therapy is the priority, and when consistent nursing attentiveness aligns with engaged family oversight, meaningful progress becomes achievable.

Yet the major concerns cannot be ignored. Medication management remains a recurring flashpoint, with accounts of delayed or missed doses undermining recovery and safety. Staffing shortages, especially on weekends, contribute to uneven care and an impression that residents are not routinely checked on. Housekeeping and nourishment issues surface in several tales, smelly rooms, wobbly equipment, and food that fails to meet expectations, raising questions about basic daily quality of life. A number of families recount transitions back to hospital settings owing to care gaps, and some describe a culture where overwhelmed staff appear unable to sustain attentive, individualized care across all shifts. Taken together, these factors create a risk profile that families must weigh carefully.

The pros and cons balance unevenly depending on what families prioritize. The strongest upside, effective rehab in conjunction with compassionate care during certain shifts, can yield tangible recovery when paired with active family involvement. However, the persistent negatives, irregular med administration, inconsistent administrative oversight, and lapses in routine daily care, pose real risks that can eclipse the benefits of therapy for all but the most engaged households. Success here tends to hinge on a deliberate care partnership: a designated family point person, strict monitoring of medications, and ongoing, concrete communication about meals, mobility goals, and timely assistance. For those unable to provide that level of involvement, alternatives offering more consistent daily care and steadier administrative control are likely to be safer choices.

Practical next steps for families evaluating Pavilion At Kenton include arranging a focused tour with nursing leadership to hear firsthand how med-management is handled, and to observe how therapy teams operate across shifts. Seek out conversations with current residents and families about response times, bedside attention, and the consistency of daily routines. Request to meet the primary therapists who would drive rehab, and ask about floor-by-floor variations in staffing and cleanliness. If consistency and minimal family effort are essential, explore facilities with reputations for stronger administrative oversight and uniform staffing. If choosing Pavilion, prepare for an involved care partnership: establish a clear point person, set up daily updates, and demand a formal follow-up plan that prioritizes medication reconciliation, mobility goals, and reliable feeding and hygiene support. This approach will help determine whether the potential gains in rehab align with the necessary safeguards and daily care standards.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (9 miles away) Cincinnati Northern Kentucky International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pavilion At Kenton in Covington, KY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for those who need assistance getting around, and a computer center is provided for residents to stay connected with loved ones.

Dining options are plentiful at The Pavilion At Kenton, with a dining room offering restaurant-style meals and special dietary restrictions catered to. There is also a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that the living spaces remain clean and comfortable, while move-in coordination makes the transition into the community seamless.

For recreation and relaxation, residents have access to a fitness room and gaming room, as well as outdoor space such as a garden. A small library provides a quiet space for reading and reflection. Wi-Fi/high-speed internet is available throughout the community for those who want to stay connected online.

Care services provided at The Pavilion At Kenton include 24-hour call system and supervision to ensure round-the-clock support. Assistance with activities of daily living such as bathing, dressing, and transfers is offered by trained staff members. Medication management ensures that medications are taken correctly, while a mental wellness program focuses on promoting emotional well-being.

Residents can enjoy various activities organized by the community such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any additional needs they may have.

The Pavilion At Kenton enjoys its convenient location with numerous cafes, parks, pharmacies, physicians' offices, restaurants nearby providing easy access to various amenities in the surrounding area. Additionally, transportation arrangements can be made for non-medical purposes as well as doctors' appointments if needed. With the community's close proximity to hospitals, residents can have peace of mind knowing that medical care is easily accessible.

Overall, The Pavilion At Kenton offers a comprehensive and comfortable living environment for seniors who require assistance with daily activities while enjoying a range of amenities and care services.

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • Newport Drug Center (1.3 miles)
  • Walgreens (1.5 miles)
  • Kroger Pharmacy (2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.6 miles)
  • Remke Bigg's (3.5 miles)

Physicians

  • St. E Diabetes Center (1 miles)
  • Beers, Ann, Md - St Elizabeth Healthcare Regl (1.1 miles)
  • Certified Hearing Aid & Audiology Associates (2 miles)
  • Bryan Jeffrey Krol (2.3 miles)
  • Kurtzman, Drew Saint Elizabeth Physicians Dermatology (3.3 miles)
  • St Elizabeth Physicians (4.1 miles)
  • Hand Surgery Specialists (4.4 miles)

Restaurants

  • Agave & Rye (1.3 miles)
  • Rosie's Tavern (1.5 miles)
  • Bourbon Haus 1841 (1.5 miles)
  • Smoke Justis (1.5 miles)
  • Dixie Chili (1.6 miles)
  • Burger King (1.7 miles)
  • McDonald's (1.7 miles)

Cafes

  • York Street Cafe (1.5 miles)
  • Starbucks (2 miles)
  • Deeper Roots Coffee (2.4 miles)
  • Coffee Emporium (2.9 miles)
  • The 86 Coffee Bar & Concert Venue (4.6 miles)
  • Starbucks (4.8 miles)
  • Panera Bread (4.9 miles)

Hospitals

  • St Elizabeth Fort Thomas (1.9 miles)
  • Albright Health Center (3.2 miles)
  • The Christ Hospital (3.8 miles)
  • University of Cincinnati Medical Center (4.9 miles)
  • St Elizabeth Medical Center (5 miles)
  • Veterans Hospital (5 miles)
  • St Elizabeth Healthcare (5 miles)

Parks

  • John G & Phyllis W Smale Riverfront Park (2 miles)
  • Highland Hills Park (2.6 miles)
  • Tower Park (2.9 miles)
  • Washington Park (3 miles)
  • Washington Dog Park (3 miles)
  • Ziegler Park (3.1 miles)

Transportation

  • Government Square (2.4 miles)

Frequently Asked Questions

Where is The Pavilion At Kenton?

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