Overall Review of Lansing Care & Rehabilitation Center
common40 reviews mention this
Staff compassion is repeatedly mentioned
Residents and families frequently describe the staff as caring, respectful, and responsive to needs.
Many reviews emphasize compassionate, respectful care from nursing and therapy staff, with people describing residents being comfortable and families feeling supported. Several also highlight management involvement and help from specific roles like a social worker during transitions or problems. A couple of reviews, in contrast, raise concerns about staffing sensitivity or accountability, but most comments focus on kindness and helpful day-to-day communication.
common14 reviews mention this
Facility cleanliness and safety come up
Multiple reviews mention the facility as clean and safe.
Several reviews describe clean, well-maintained rooms and a safe environment, including comments that residents appear content. Families also mention cleanliness in connection with care quality, rather than as a standalone observation. A few negative reviews claim unsanitary conditions or neglect-related issues, which is the main caution raised alongside the otherwise common cleanliness feedback.
common7 reviews mention this
Skilled nursing and rehab therapy stand out
Residents in rehab report positive therapy experiences across physical and occupational care.
Some reviewers talk specifically about rehabilitation, describing physical therapy and occupational therapy as supportive and making residents feel at ease. Others praise the rehab department as a whole and note that therapy can be a key reason they chose or recommend the community. While most rehabilitation feedback is positive, one review mentions long delays and missed hygiene-related basics during an in-house therapy stay.
caveat2 reviews mention this
Type 1 diabetes care is a concern
At least one reviewer questions whether diabetes meal planning supports safe insulin dosing.
One review says the staff did not understand type 1 diabetes needs, describing problems with carb information and resulting severe blood sugar events. The community offers diabetes diet and special dietary restrictions, but this review still flags a gap between diet processes and what insulin dosing requires. Another complaint about food quality and diet planning appears in the negative reviews as well, reinforcing that food-related care may vary by situation.
caveat2 reviews mention this
Phone access and responsiveness vary
Some families report difficulty getting answers when they call.
Two separate reviews describe times when phones were not answered or calls were not handled promptly, which they link to stress for family members trying to check in. These comments focus on day-to-day responsiveness rather than the overall care experience, so they function more as a communications concern than a clinical verdict. Other reviews do describe staff being helpful when present, which suggests the experience may depend on timing and which department is reached.
caveat3 reviews mention this
Food and hygiene complaints appear
A handful of reviews raise serious concerns about food quality and day-to-day hygiene.
Negative reviews include claims of unsanitary conditions, broken equipment leading to injuries, and ongoing daily problems tied to care accountability. One reviewer specifically mentions food poisoning and missed hygiene basics during an in-house therapy stay, while another describes food as disgusting and requests a qualified dietician. These are the main caveats that contrast with the larger set of cleanliness and care-positive comments.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
58 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Kansas City International (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Freddy's Frozen Custard (0.3 miles)
Taco John's (0.6 miles)
Ichiban Japanese Restaurant (1.4 miles)
Hardee's (1.5 miles)
McDonald's (2.6 miles)
Taco Bell (2.7 miles)
Applebee's (2.7 miles)
Places of Worship
Southern Heights United Methodist Church (2 miles)
Church of the Open Door (2.8 miles)
Trinity Lutheran Church (3.4 miles)
Kingdom Harvest International Fellowship (4.1 miles)
First United Methodist Church (4.5 miles)
First Presbyterian Church (4.5 miles)
First Christian Church (4.9 miles)
Pharmacies
Walmart Pharmacy (2 miles)
Walgreens (2.7 miles)
CVS Pharmacy (2.8 miles)
Good Neighboor Pharmacy (4.8 miles)
DeGoler Pharmacy (4.8 miles)
Kare Pharmacy of Leavenworth (4.8 miles)
Ks Lot Walmart 1151 (9 miles)
Hospitals
Dwight D. Eisenhower VA Medical Center (2.2 miles)
Saint John Hospital Womens Center Center (2.3 miles)
Leavenworth VA Hospital (2.4 miles)
Ransom Memorial Hospital (3.2 miles)
St Luke's Northland Hospital (4.2 miles)
Leavenworth Dialysis (4.6 miles)
Physicians
The University Of Kansas Health System Cardiovascular Medicine Leavenworth (2.2 miles)
Mid-America Cardiology - Leavenworth (2.2 miles)
Marc Luckett MD (2.4 miles)
The EyeDoctors Optometrists (2.9 miles)
Leavenworth Family Health Center Leavenworth (4.2 miles)
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58 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Kansas City International (11 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Excellent access to healthcare and amenities (pharmacies, doctors, hospitals, dining, parks).
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Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources