Urbandale Health Care Center in Urbandale, IA

Save

Urbandale Health Care Center in Urbandale, IA

Urbandale Health Care Center is a nursing home community in Urbandale, IA.

Information last verified:

4614 North West 84Th Street, Urbandale, IA 50322

For more information about senior living options: (866) 208-4318

3.5 from 71 reviews
5 stars
31
4 stars
12
3 stars
10
2 stars
1
1 stars
17

Overall Review of Urbandale Health Care Center

common 22 reviews mention this

Staff responsiveness is a mix

Residents and families describe both very responsive care and serious failures to respond.

Several reviews praise staff for being kind, encouraging, and responsive—visitors describe calls back, staff members coming when residents buzz, and nurses checking in with families after changes. Other reviews sharply disagree, describing delayed call-light responses, staff ignoring concerns, and reported issues that residents were not protected from. Even among mixed experiences, many reviewers point to differences in day-to-day attentiveness and communication.

differentiator 14 reviews mention this

Rehab therapy gets frequent praise

Rehabilitation and therapy are a recurring bright spot in reviews.

Multiple reviews highlight therapy quality, including physical, occupational, and speech therapy, plus tailored goals and progress during rehab stays. Families describe rehab rooms and therapy teams as professional, and some mention meeting therapy concerns and goals through follow-up and supportive care. A few reviews take the opposite view, saying rehab experiences were disappointing or that staffing levels affected care, but the overall repetition of therapy praise is strong.

common 10 reviews mention this

Meals are unevenly satisfying

Dining satisfaction varies, with some calling food good and others saying it falls short.

Some residents and families say meals are very good or delicious, and others specifically mention breakfast being better than later meals. At the same time, several reviews complain about overall food quality, saying lunches and dinners are not great or that meals are poor. The community is described as offering restaurant-style dining, and residents’ comments on meal quality line up with the mixed sentiment.

caveat 16 reviews mention this

Care concerns center on safety

Some reviews describe safety and care-management problems that families found severe.

Negative reviews repeatedly mention falls, medication problems, and care plans not being followed as written, along with residents left soiled or uncomfortable for extended periods. Families also describe situations like emergency-button response taking hours, stolen belongings, and issues with hygiene and cleanliness. Several reviewers frame these as staffing or management failures, and urge people to tour or avoid the facility until improvements are made.

caveat 9 reviews mention this

Communication helps some families

Communication with families is described as helpful in some cases, but difficult in others.

Some reviewers say the nurses and social worker kept them informed, called promptly when something happened, and guided them through discharge and hospice planning. Others describe communication as weak, difficult to get information from, or slow to follow up on doctors’ orders and care concerns. Even positive reviews sometimes note gaps, like needing to advocate or waiting for specific needs to be addressed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 115 resident community capacity 115 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Des Moines International (9 miles away) Des Moines International (9 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This area of Urbandale, Iowa offers a variety of convenient amenities for seniors looking to reside in a bustling neighborhood. With several restaurants nearby, such as Health House Food and Culver's, there are plenty of dining options to choose from. Additionally, the proximity to healthcare providers like Iowa Arthritis & Osteoporosis Center and Mercy Family Medicine offers peace of mind for medical needs. For leisure activities, Terra Park and Lions Park provide beautiful green spaces for relaxation and outdoor enjoyment. The nearby Flix Brewhouse Des Moines theater is perfect for entertainment outings. With multiple pharmacies close by, obtaining medication is convenient as well. This neighborhood also offers various places of worship like Covenant Presbyterian Church for spiritual fulfillment. Overall, this part of Urbandale provides a well-rounded community for seniors seeking a vibrant and accessible living environment.

Restaurants

  • Health House Food (0 miles)
  • Taste of New York (0.1 miles)
  • Culver's (0.6 miles)
  • Viva Mexican Restaurant (1 miles)
  • Bandit Burrito (1.9 miles)
  • McDonald's (2 miles)
  • El Mariachi (2 miles)

Physicians

  • Iowa Arthritis & Osteoporosis Center (0.4 miles)
  • Johnston Family Physicians (0.7 miles)
  • Vision Eye Clinic (0.8 miles)
  • Mercy Family Medicine of Urbandale (1.9 miles)
  • Mercy Urbandale Medical Clinic (2.1 miles)
  • Christian Eye Clinic (2.2 miles)
  • Urbandale Family Physicians (2.5 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • National Pharmaceutical Returns (2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Onnen Co. (2.8 miles)
  • Walgreens (3.4 miles)

Parks

  • Terra Park (1.6 miles)
  • Lions Park (1.7 miles)

Theaters

  • Flix Brewhouse Des Moines (2.4 miles)

Cafes

  • Starbucks (2.6 miles)
  • Panera Bread (2.6 miles)
  • Starbucks (4 miles)
  • Starbucks (4.2 miles)

Hospitals

  • Mercy Franklin Center (4.1 miles)
  • Mercy Medical Center West Lake (5 miles)
  • Spay Clinics (5 miles)

Places of Worship

  • Covenant Presbyterian Church (4.9 miles)

Frequently Asked Questions

Where is Urbandale Health Care Center?
What photos are available for Urbandale Health Care Center in Urbandale, Iowa?

Nearby Communities

  • Wesley Retirement Services

    Wesley Retirement Services

    Johnston, IA

    3.4 from 5 reviews
     

    pro Fully furnished apartments with 24-hour care, medication management, and active resident programs.

  • Senior Suites Of Urbandale

    Senior Suites Of Urbandale

    Urbandale, IA

    4.4 from 19 reviews
     

    pro Caring staff in a clean, home-like setting with engaging activities.

  • Signature Care Centers

    Signature Care Centers

    Johnston, IA

    3.9 from 38 reviews
     

    pro Excellent access to healthcare, dining, and outdoor spaces.

  • Edencrest At Green Meadows

    Edencrest At Green Meadows

    Johnston, IA

    4.4 from 66 reviews
    $4,900 to $6,691 / month

    pro Friendly, caring staff in a clean, pleasant environment with on-site activities.

  • Bickford of Urbandale

    Bickford of Urbandale

    Urbandale, IA

    4.4 from 96 reviews
    $1,406 to $4,867 / month

    pro Caring staff, clean, welcoming environment, tasty dining, and a scenic setting with on-site activities.

  • Childserve Habilitation Center

    Childserve Habilitation Center

    Johnston, IA

    5 from 1 review
     

    pro 24/7 supervision with medication management and extensive on-site amenities (dining, fitness, salon, activities, transportation).

  • Bishop Drumm Retirement Center

    Bishop Drumm Retirement Center

    Johnston, IA

    3.9 from 82 reviews
    $2,000 to $2,900 / month

    pro Friendly staff in a well-maintained, close-knit community with a range of care options.

  • Karen Acres Health Care Center

    Karen Acres Health Care Center

    Urbandale, IA

    4 from 36 reviews
     

    pro Caring, attentive staff with comfortable private-room accommodations.

  • Brio of Johnston

    Brio of Johnston

    Johnston, IA

    4 from 34 reviews
     

    pro All-inclusive pricing with attentive staff and excellent meals.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • anticipatory griefRecognizing the Journey: Understanding and Navigating Anticipatory Grief

    Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.

  • adult day careEncouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent

    Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.

  • living will definitionComprehensive Exploration of Living Wills and Other Advance Directives

    Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Submit