Urbandale Health Care Center in Urbandale, IA
Save4614 North West 84Th Street, Urbandale, IA 50322
For more information about senior living options: (844) 490-3973
The staff at the facility is exceptional. Daylynn was kind to the family and ensured the resident was comfortable and the room was spotless. The housekeeper who always made the family smile was appreciated. The husband was treated with kindness and caring staff from the first day onward. He enjoyed the courtyard for fresh air and watching the birds. The facility has far exceeded expectations with activities, care meetings, and staff going above and beyond in care and compassion. Urbandale Health Care Center is a wonderful facility and easy to work with. The rehab team is top-rated and very thorough. The staff are amazing and wonderful in their jobs; they give of themselves with love and kindness to patients and families. The administrator is involved daily and responsive to questions.
The facility is awful. The aides are cold-hearted, rude, and not compassionate. The DON does not advocate for residents and sides with staff. When abuse is reported, it is brushed aside and those staff are kept employed. The reviewer would never send a family member there. Residents sit in their own urine or stool for hours, and no one listens. Rooms are filthy and orders are not followed. There is a major staffing shortage. Laundry mishandles clothing and items go missing. The emergency button responses can be unacceptably slow.Urbandale Health Care Center works best for families that place a premium on strong rehabilitation outcomes and an engaged treatment team. The facility earns its strongest marks from families whose loved ones need post-acute therapy or short-to-mid term skilled care and who benefit from a rehab staff described as capable, persistent, and genuinely patient-focused when leadership is present. Residents who respond well to a structured routine, enjoy accessible therapy services, and appreciate a welcoming atmosphere where hands-on coordinators guide the discharge process will find real value here. Medicaid acceptance and the ability to navigate transitions to hospice or long-term care also make this community a practical choice for budget-conscious families seeking continuity of care.
That said, alternatives deserve consideration for families with pronounced concerns about day-to-day reliability and staffing stability. Several reviews highlight inconsistent staffing, with reports of turnover and occasional gaps in attentiveness, especially during certain shifts. Instances of perceived neglect, overdue response times to call lights, and cleanliness lapses have appeared alongside praise for individual caregivers. Prospective families should be aware that while many staff members are acclaimed, experiences can vary widely depending on who is on duty and whether management is actively present. For those who fear repeated lapses in basic daily care or who want a consistently calmer, more predictable environment, exploring other facilities may be prudent.
In practice, the strongest positives at Urbandale tend to offset their drawbacks when rehab is the priority. The therapy program is repeatedly described as thorough, specialized, and effective, with therapists and rehab aides driving meaningful improvements in mobility and daily functioning. Leadership and nursing teams receive significant praise from families who witness coordinated care, timely communication, and proactive discharge planning. The facility's environment - cleanliness in many halls, accessible outdoor spaces, and a social atmosphere - also supports recovery and family involvement. When the care team is aligned and present, families feel confident that the transition from hospital to home or to a long-term plan is well managed.
Yet the flip side cannot be ignored. A sizable portion of reviews recount serious concerns: reported neglect, failed medication notifications, rooms left in disarray, and tarnished trust in the administrative process. Care experiences appear highly dependent on staffing levels and the continuity of frontline workers, with some families encountering delays, rough or dismissive staff interactions, and even heartbreaking lapses around dignity and respect. Such accounts create a credible sense that, after hours or during understaffed periods, the day-to-day reality can fall short of the rehab-focused ideal. These are not isolated anecdotes; they reflect a pattern that must be weighed carefully.
For families navigating a decision, several practical steps can clarify fit. Schedule a candid, unannounced center tour and ask to speak with the rehab team, the DON, and frontline aides about typical shift coverage and response times. Review current therapy offerings, caseloads, and the plan for ongoing assessment and goal tracking. Confirm Medicaid or private-pay arrangements and inquire about social work support for transitions, hospice, and discharge planning. During visits, assess room cleanliness, noise levels, temperature, and the dining experience - since food quality is repeatedly noted as variable. If possible, request references from families with a similar care trajectory to your own.
Overall, Urbandale Health Care Center presents a pragmatic option for families prioritizing robust rehabilitation and a care team that, when fully staffed and engaged, delivers meaningful outcomes. It is reasonable to lean in if the goal is skilled recovery, clear discharge planning, and a welcoming environment that supports social interaction for residents. However, the decision must be tempered by the realities of staffing variability and the serious concerns voiced by some families. If stability, consistently attentive day-to-day care, and uniformly high cleanliness are non-negotiables, exploring other communities with stronger track records on those fronts is a sound move. In the end, a well-timed tour, direct conversations with leadership, and a careful read of current staff dynamics will determine whether Urbandale aligns with the family's specific care goals.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Urbandale Health Care Center in Urbandale, IA, offers a comprehensive range of amenities and care services for seniors. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. It also provides community operated transportation to ensure that residents can easily access local attractions and amenities.
For those who enjoy staying connected, there is a computer center and Wi-Fi/high-speed internet available throughout the community. Mealtimes are made enjoyable with restaurant-style dining in a spacious dining room. Residents can also choose from a variety of dietary options to accommodate their specific needs.
The health and wellness of residents are prioritized with a fitness room and wellness center available on-site. Housekeeping services ensure that residents' living spaces are always clean and comfortable. Outdoor space and a garden provide opportunities for relaxation and enjoying nature.
The assisted living community at Urbandale Health Care Center offers 24-hour call systems and supervision to ensure the safety and security of all residents. The staff is trained in providing assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken correctly.
To promote mental wellness, the community offers a mental wellness program tailored to the individual needs of each resident. Transportation arrangements for non-medical purposes, as well as transportation to doctors' appointments, make it easy for residents to maintain their independence.
Residents can participate in a wide range of activities planned by the staff or organized by fellow residents. Fitness programs keep them active, while planned day trips provide opportunities for exploration outside the community. Resident-run activities cater specifically to the interests and preferences of the individuals living there.
Located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, Urbandale Health Care Center offers convenience in accessing various services within close proximity.
Overall, Urbandale Health Care Center provides an assisted living community where seniors can enjoy an array of amenities, receive personalized care services, and engage in a vibrant and fulfilling lifestyle.
This area of Urbandale, Iowa offers a variety of convenient amenities for seniors looking to reside in a bustling neighborhood. With several restaurants nearby, such as Health House Food and Culver's, there are plenty of dining options to choose from. Additionally, the proximity to healthcare providers like Iowa Arthritis & Osteoporosis Center and Mercy Family Medicine offers peace of mind for medical needs. For leisure activities, Terra Park and Lions Park provide beautiful green spaces for relaxation and outdoor enjoyment. The nearby Flix Brewhouse Des Moines theater is perfect for entertainment outings. With multiple pharmacies close by, obtaining medication is convenient as well. This neighborhood also offers various places of worship like Covenant Presbyterian Church for spiritual fulfillment. Overall, this part of Urbandale provides a well-rounded community for seniors seeking a vibrant and accessible living environment.
Urbandale Health Care Center is located at 4614 North West 84Th Street, Urbandale, IA 50322 in Polk County, Iowa
Urbandale Health Care Center on seniors.fyi includes 6 photos including images showing landscaping, trees, building, patio, brick building, library, flag, tree, and more.
Wesley Retirement Services
Johnston, IA
Fully furnished apartments with 24-hour care, medication management, and active resident programs.
Senior Suites Of Urbandale
Urbandale, IA
Caring staff in a clean, home-like setting with engaging activities.
Signature Care Centers
Johnston, IA
Excellent access to healthcare, dining, and outdoor spaces.
Edencrest At Green Meadows
Johnston, IA
Friendly, caring staff in a clean, pleasant environment with on-site activities.
Bickford of Urbandale
Urbandale, IA
Caring staff, clean, welcoming environment, tasty dining, and a scenic setting with on-site activities.
Childserve Habilitation Center
Johnston, IA
24/7 supervision with medication management and extensive on-site amenities (dining, fitness, salon, activities, transportation).
Bishop Drumm Retirement Center
Johnston, IA
Friendly staff in a well-maintained, close-knit community with a range of care options.
Karen Acres Health Care Center
Urbandale, IA
Caring, attentive staff with comfortable private-room accommodations.
Brio of Johnston
Johnston, IA
All-inclusive pricing with attentive staff and excellent meals.
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
Comprehensive Exploration of Living Wills and Other Advance Directives
Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.
Outdoors
Building
Trees
Landscaping
Patio
