Signature Care Centers is a senior community in Johnston, IA.
Information last verified:
6165 NW 86th Street, Johnston, IA 50131
To contact a resident: (515) 727-1770
For more information about senior living options: (866) 208-4318
Many residents say the providers listen and explain care clearly.
Residents frequently describe providers who listen, don’t rush visits, and take time to address concerns. Multiple reviews mention thoughtful follow-through, including labs and referrals when needed. Several residents also highlight providers who stay collaborative and patient when finding solutions.
Residents consistently describe the staff as friendly and professional.
A recurring theme is how kind and professional the clinic staff feels throughout the visit. Reviews mention everything from nursing and support staff to phone and scheduling help that residents find accommodating. Even when other aspects of the experience are criticized, several residents still single out the staff’s helpfulness in the moment.
Wait times and phone response can be inconsistent.
Some residents report fast appointments, including getting seen the same day or the next day, with hardly any wait time. Others describe long waits, including one account of being on hold for 35 minutes. The reviews suggest the clinic experience may depend on the day and how calls are handled.
A small number of reviews criticize communication during visits.
A couple of reviews describe moments where they felt communication was not handled appropriately, including being redirected to urgent care or unclear instructions. One review also raises concerns about how staff interacted with a child during the visit. Residents who are satisfied often emphasize listening and patience, which makes these complaints stand out in comparison.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Des Moines International (10 miles away)Located in Johnston, Iowa, this area offers a variety of convenient amenities for seniors. With multiple physicians' offices nearby such as Johnston Family Physicians and Mercy Family Medicine of Urbandale, healthcare needs can easily be met. There are also pharmacies like Walgreens and CVS within a short distance. For recreational activities, Terra Park and Lions Park provide outdoor spaces for relaxation and exercise. Additionally, there are dining options ranging from Health House Food to Bandit Burrito, as well as cafes like Starbucks and Panera Bread for socializing with friends. For entertainment, Flix Brewhouse Des Moines offers movies in a unique setting. Overall, this part of Johnston offers a blend of essential services and leisure options ideal for senior living.
Signature Care Centers is located at 6165 NW 86th Street, Johnston, IA 50131 in Polk County, Iowa
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