Ridgewood Specialty Care in Ottumwa, IA
Save1977 Albia Road, Ottumwa, IA 52501
For more information about senior living options: (844) 490-3973
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The facility has awesome staff and an amazing administrator. They treat residents and family members with kindness and respect. The staff were absolutely amazing for their mom and were very caring and loving. The employees are very nice and respectful to residents and their families. Ridgewood provided great care and fantastic rehab, helping her recover quickly. The staff were attentive and compassionate, going above and beyond to support families through end-of-life transitions. Leadership promotes a positive caring environment, and the staff are happy, leading to well-cared-for residents. The staff are down-to-earth, kind, and helpful, keeping residents active and engaged.
The night shift leaves residents in their wheelchairs during dinner, ignoring their pain and not offering help. Staff reportedly ignored a resident's four days of extreme leg pain, relying on documentation instead of calling an ambulance. There are complaints of bad staffing and inadequate medical response, with issues that were known but not adequately addressed. The facility is described as dirty, with elderly residents not being bathed regularly. Residents are left in chairs for long periods, forced to share rooms with incompatible roommates, with no windows and no proper seating, and private rooms denied. A relative ended up in the hospital with pneumonia after insufficient care and delayed diagnosis. State inspectors substantiated abuse and neglect, including delayed treatment for a purple, swollen foot that progressed to gangrene and possible amputation, and a nurse aide who yelled at a resident.Ridgewood Specialty Care in Ottumwa, IA is best suited for families who can be actively involved in daily care and who prize a warm, people-centered environment alongside tangible rehab outcomes. The community tends to deliver when staff and leadership are accessible, and residents often benefit from attentive nursing care, meaningful activity programming, and a track record of compassionate support during end-of-life transitions as well as post-acute recovery. It is a practical choice for those who want hands-on involvement, clear communication, and a home-like atmosphere that emphasizes kindness and interpersonal connection. It is not the pick for families seeking a completely hands-off, fail-safe experience where oversight is assumed to be unnecessary.
Those who may want to consider alternatives are families prioritizing maximal consistency and minimal oversight. The most compelling drawback here is not the intention of the staff but the reality of staffing gaps and variable responsiveness reported across reviews. If a loved one requires rapid, reliable assistance at all hours, or if a family cannot commit to regular, unscheduled visits to verify care, other facilities with steadier staffing records may be a wiser fit. Similarly, facilities with stronger, consistently documented safety and fewer public concerns will appeal to families who value predictability over the potential for exceptional, but uneven, care.
The strongest pros at Ridgewood center on the care attitude and rehab potential. Numerous reviews highlight staff kindness, respect for residents, and dedicated nursing and therapy teams that can drive meaningful recovery and comfort. When the environment is operating at its best, families note that residents receive attentive attention, rehabilitation plans that improve function, and supportive social work and activity programming. These strengths do not automatically erase the downsides, but they do create a compelling upside for families who can leverage direct engagement with care teams and who see rehabilitation and compassionate day-to-day support as the core priority.
Conversely, the cons cited by families are substantial and not easily dismissed. Several accounts describe residents left waiting in wheelchairs for extended periods, limited privacy and privacy-related frustrations, and room-sharing arrangements that can worsen mood or conflict with a resident's needs. There are troubling anecdotes about delays in recognizing or addressing pain and medical changes, which in one documented case escalated to hospitalization with serious consequences. The facility has also faced regulatory action in the past, including fines tied to substantiated abuse and neglect findings, underscoring the seriousness of safety concerns some families encounter. These issues are not theoretical - they reflect real risk that can have lasting implications for vulnerable residents.
In weighing the decision, the key calculation is whether the pros can be sustained reliably while the cons are effectively mitigated by vigilant oversight. For families that can commit to regular, thorough checks - measuring staffing responsiveness, ensuring timely pain management, and confirming ongoing rehab progress - the Ridgewood experience can be deeply positive. For those who cannot provide that level of advocacy or who place a premium on unwavering safety and consistency, alternatives with stronger, more uniform safety records may be the prudent path. The decision should hinge on a clear plan for oversight, transparent conversations with administration, and a candid assessment of risk tolerance.
Prospective families should schedule unannounced visits at different times, speak with floor staff and the director of nursing, and request current resident care plans, staffing ratios, and recent survey or inspection results. Ask specifically about pain management protocols, response times, wound care, and fall prevention measures. Review room configurations, availability of private rooms, and how often residents are reassessed for changing needs. Probe the rehab program's track record for outcomes and the cadence of family updates. Most importantly, insist on a concrete, written plan for addressing any concerns immediately, and set expectations for ongoing communication with care teams. Ridgewood can be the right home when active advocacy is part of the plan and safety concerns are actively managed.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ridgewood Specialty Care in Ottumwa, IA is an assisted living community that provides a comfortable and convenient living environment for seniors. The community offers a range of amenities to enhance the residents' daily lives, including a beauty salon where they can pamper themselves, cable or satellite TV for entertainment, and transportation services for both community activities and medical appointments. The computer center allows residents to stay connected with their loved ones and browse the internet at their leisure.
The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by professional chefs. Special dietary restrictions are also accommodated to ensure that each resident's nutritional needs are met. In addition to the dining room, there is also a small library for those who love reading and a gaming room for some friendly competition.
Ridgewood Specialty Care prioritizes the overall well-being of its residents. With 24-hour call system and supervision, assistance with daily activities such as bathing and dressing is readily available. Medication management ensures that medications are taken properly, while a mental wellness program focuses on promoting emotional health. A fitness room and wellness center encourage physical activity and personal fitness goals.
For outdoor enthusiasts, Ridgewood Specialty Care features a garden and outdoor space where residents can relax amidst nature. Housekeeping services ensure that living spaces remain clean and comfortable. Move-in coordination makes the transition into the community seamless.
Nearby amenities further contribute to the convenience of living at Ridgewood Specialty Care. There are numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals within close proximity.
With its comprehensive care services and abundant amenities in a beautiful location in Ottumwa, IA Ridgewood Specialty Care is an ideal choice for seniors seeking assisted living support in a welcoming community setting.
Ridgewood Specialty Care is located at 1977 Albia Road, Ottumwa, IA 52501 in Wapello County, Iowa
Ridgewood Specialty Care on seniors.fyi includes 5 photos including images showing interior, outdoors, wheelchair, and more.
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