Genesis Senior Living Center in Des Moines, IA
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Information last verified:
5608 SW 9th St, Des Moines, IA 50315
For more information about senior living options: (844) 490-3973
Genesis Senior Living is a great place with attentive staff who treat residents like family. The staff are passionate about their work and genuinely care for residents and their families. The facility offers engaging activities and keeps residents active, including Bible studies, Dog Day visits, and Bingo. Management is praised for recognizing employees who go above and beyond and for plans to improve the facility, residents, and staff. Families feel supported and part of the care team, with staff making them feel included. The environment is described as a very nice place with extremely helpful staff. The senior living center is a wonderful place for loved ones to live, with a caring, compassionate atmosphere.
The facility is described as horrible, run-down, dirty, and with a poor, unpleasant environment. The staff are accused of neglecting residents and failing to provide basic care or assistance. Critical medical lapses are claimed, including extreme oxygen deprivation and lack of notification about declines or COVID status. Residents reportedly developed infections and bedsores, with severe, near-fatal consequences. Some staff are described as disgusting, ignorant, or under the influence, showing a lack of compassion. Management and communication are criticized, with family calls not returned and important information about loved ones not being shared.Genesis Senior Living Center in Des Moines is best suited for families who want a warm, activity-rich, community-oriented environment where staff engagement and close family involvement can produce a meaningful daily life for residents. The setting shines for those who value social programming, Bible studies, pet therapy, crafts, bingo, and regular events, and who trust a personal, seemingly home-like approach to care. When care teams are aligned and residents are able to form genuine relationships with caregivers, the atmosphere can feel remarkably reassuring, with residents seeming known and cherished. This is not a sterile, impersonal facility; it can feel like a village where staff remember preferences, celebrate small victories, and keep families in the loop through meaningful interactions. For families that prize connection, continuity, and a sense of belonging, Genesis offers a compelling, if uneven, blueprint for fulfilling daily living.
Where this community often falters is in safety, consistency, and basic quality control. Several reviews describe situations that raise serious red flags: missed or mismanaged medications, insufficient attention to health declines, and troubling oxygen management for residents with COPD or dementia. There are troubling reports of weight loss, infections, bedsores, and inadequate notification of families regarding health changes or hospitalizations. The tone of care can swing with staffing patterns, and leadership communication is frequently called into question, with references to unreturned calls and opaque decision-making. For residents with complex medical needs, or those who require tight supervision, the built-in risks can overwhelm the positive aspects of programming and warmth.
The strongest positives come from caregivers who treat residents like family and from programming that actively engages residents and their loved ones. Praise from families centers on staff attentiveness to individual wishes, a palpable sense of safety, and the feeling that someone truly knows their relative. Positive anecdotes about hospice staff being compassionate further support the view that, when the team is functioning well, residents can receive thoughtful, person-centered care. This practical warmth matters, giving families confidence that Genesis can be a supportive home during difficult transitions. Yet these strengths do not erase the persistent safety and reliability concerns. When a portion of the staff appears disengaged or when routines slip, the goodwill generated by those bright moments can quickly dissolve into anxiety and mistrust.
Tours and diligence should be guided by a thorough red-flag checklist. Prospective families should scrutinize staffing levels across shifts, ask how often the same aides work with the same residents, and observe how quickly bells are answered. Cleanliness matters as much as warmth: inspect rooms for odors, ask about cleaning protocols, and request to see recent incident reports. Probing questions about medication administration, oxygen support, nutrition, and hydration are non-negotiable. Look for consistency in moves for residents with dementia, which can indicate instability in the level of care. If family members encounter unresponsive administrators, missed communications, or evasive answers, those patterns tend to predict ongoing trouble. A facility that can articulate clear policies, provide timely updates, and deliver verifiable care data usually signals a healthier operating environment.
Decision-making should be anchored in realistic risk assessment and concrete expectations. Genesis can deliver the comfort of a home-like, relationship-driven environment for families who are prepared to actively supervise and advocate for quality care, but it will not satisfy everyone. For those who require rigorous medical oversight, high reliability across shifts, or a facility with consistently pristine conditions, alternatives with stronger staffing patterns and more uniform outcomes should be prioritized. The prudent path includes checking independent surveys and recent inspections, talking to multiple families with direct experience, and requesting a trial period or day to observe actual care dynamics. The difference between a positive, well-managed experience and a troubling one often comes down to leadership accountability and the ability to sustain dependable care every hour of every day.
In the end, Genesis Senior Living Center presents a choice with meaningful strengths and equally meaningful vulnerabilities. It is a viable option for families who value a lively, connected environment and who can commit to vigilant oversight to ensure care quality and communication. For others, especially those whose loved ones require steady medical management, rigorous safety standards, or transparent, proactive governance, the drawbacks may overshadow the advantages of warmth and activity. Alternatives with steadier safety records, cleaner environments, and more consistent clinical oversight deserve serious consideration. The decisive factor is whether ongoing, proactive advocacy can be maintained after move-in and whether leadership consistently translates care goals into reliable day-to-day practice. If that ongoing vigilance is feasible, Genesis can be a worthwhile choice; if not, a facility with demonstrably stronger reliability should be the default.
77 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Genesis Senior Living Center in Des Moines, IA is an exceptional assisted living community that offers a range of amenities and convenient access to various services in the surrounding area. Situated in a prime location, our center strives to provide a comfortable and enriching environment for our residents.
With five cafes nearby, our residents have plenty of options to explore local flavors and relax with friends or family over a cup of coffee or a delicious meal. Additionally, the presence of four parks nearby allows for pleasant outdoor walks, picnics, and other recreational activities amidst scenic surroundings.
Ensuring the well-being of our residents is a top priority, which is why we are proud to have eight pharmacies located within close proximity to our community. This enables easy access to medications and healthcare supplies, providing convenience and peace of mind.
The health and medical needs of our residents are also well-catered for with 29 physicians located nearby. Whether it's routine check-ups or specialized care, our residents can rest assured knowing that quality healthcare professionals are within reach.
Food lovers will delight in the fact that there are 41 restaurants nearby catering to various culinary preferences. From fine dining establishments to cozy cafes and family-friendly eateries, there's something for everyone just around the corner.
Transportation options abound at Genesis Senior Living Center with three transportation services available nearby. This ensures that residents can easily navigate the city for errands, appointments, or social outings without any hassle.
In matters of emergency or urgent medical conditions, having access to timely healthcare is crucial. That's why we take pride in having ten hospitals conveniently located near our center, offering immediate assistance whenever needed.
Overall, Genesis Senior Living Center in Des Moines, IA provides an exceptional assisted living experience enhanced by numerous amenities nearby. Our focus on creating a welcoming community combined with easy access to essential services makes us an ideal choice for seniors seeking comfort, convenience, and high-quality care.
This part of Des Moines, Iowa, offers a range of healthcare services and amenities that may be appealing to seniors looking to settle in the area. With several physicians, pharmacies, hospitals, and walk-in clinics within close proximity, residents have access to quality medical care. The presence of parks like Sayers Park and Gray's Lake Park provides opportunities for leisurely walks or outdoor activities. Additionally, there are a variety of dining options including Burger King, Subway, and Johnny's Italian Steakhouse as well as cafes like Panera Bread and Starbucks for socializing or grabbing a quick bite. The nearby Des Moines International Airport also offers convenient transportation options for those looking to travel. Overall, this part of Des Moines appears to be equipped with the necessary resources for comfortable senior living.
Genesis Senior Living Center is located at 5608 SW 9th St, Des Moines, IA 50315 in Polk County, Iowa
Genesis Senior Living Center on seniors.fyi includes 4 photos including images showing tree, parking, architecture, windows, exercise equipment, fitness center, interior, gym, and more.
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