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Fleur Heights Care Center in Des Moines, IA

Fleur Heights Care Center is a nursing home community in Des Moines, IA.

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Fleur Heights Care Center in Des Moines, IA

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Fleur Heights Care Center

4911 SW 19th St, Des Moines, IA 50315

To contact a resident: (515) 285-2559

For more information about senior living options: (866) 208-4318

3 from 35 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
2
1 stars
15

Overall Review of Fleur Heights Care Center

differentiator 6 reviews mention this

Memory care focuses on dementia

Residents describe dementia-focused spaces and care.

Several reviews mention dementia support, including a memory-care living area described as specifically designed for people living with dementia. Multiple reviewers also highlight women-focused dementia space or units, and they connect that setup with a sense of safety and appropriateness. Reviews also describe real-life dementia moments, including a resident placed with another patient and later moved to a private room near the end of life.

common 16 reviews mention this

Staff care is often praised

Many residents and families praise the staff’s caring approach.

A recurring theme is that caregivers and facility staff are kind, attentive, and supportive. Reviews include compliments about how staff interacted with loved ones, handled therapy and rehab, and communicated during transitions. At the same time, some reviews report serious dissatisfaction with administration or day-to-day care, showing that experiences aren’t consistent across visits and situations.

common 7 reviews mention this

Cleanliness is a mixed point

Cleanliness is mentioned both positively and negatively.

Some reviews describe the facility as clean and highlight cleanliness alongside other positive observations. Others strongly criticize cleanliness, including reports of a filthy room, dirty conditions, and inadequate cleaning in care-related routines. Because both viewpoints appear in the review set, cleanliness seems to vary by experience, timeframe, or unit.

caveat 3 reviews mention this

Response and staffing can lag

Residents and families describe delayed help and support.

Some reviewers report difficulty getting assistance in a timely way, including long waits after calling for help. Others describe situations where a visit ended or a loved one was left waiting for support to get them out. These complaints line up with other reviews that question staffing levels and day-to-day follow-through.

caveat 2 reviews mention this

Food quality gets conflicting reviews

Food quality is not consistently described the same way.

One reviewer says the food was great earlier on, while another reports that the food was not good and that better options were needed. A review also connects overall care satisfaction with meals, but in that instance the focus is broader than dining alone. Overall, dining seems to divide opinions.

common 2 reviews mention this

Local nearby pharmacies and clinics

The location is close to common errands and health services.

Reviews do not focus heavily on geography, but the surrounding area includes nearby pharmacies and everyday dining options. Having Walgreens, clinics, and multiple nearby restaurants within short drives can make it easier for visitors to handle errands during care stays. Nearby parks are also listed close by for outdoor visits.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas

Transportation

  • Des Moines International (1 miles away) Des Moines International (1 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care

Dining

  • Meals provided Meals provided

Activities

  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite

Nearby Places of Interest

This part of Des Moines, Iowa offers convenient access to essential services for seniors, with multiple pharmacies, restaurants, cafes, and healthcare facilities within close proximity. The presence of various dining options and parks provides opportunities for recreational activities and social engagement. In addition, the nearby transportation options make it easy for seniors to navigate the area and access medical appointments. The availability of reputable physicians and hospitals ensures quality healthcare services are readily accessible. Overall, this neighborhood in Des Moines offers a well-rounded community with amenities that cater to the needs of senior residents.

Pharmacies

  • Walgreens (0.3 miles)
  • MercyOne Des Moines Behavioral Health (1.3 miles)
  • Walgreens (2.6 miles)
  • Osco Pharmacy (2.6 miles)
  • Walgreens (3.2 miles)
  • Medicap (3.3 miles)
  • Walgreens (3.5 miles)

Restaurants

  • Burger King (0.3 miles)
  • Subway (0.4 miles)
  • McDonald's (0.5 miles)
  • Old West Mexican (0.5 miles)
  • Francies (0.5 miles)
  • Skip's (0.6 miles)
  • Jimmy John's (0.7 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Starbucks (0.4 miles)
  • Starbucks (3 miles)
  • Starbucks (3.3 miles)
  • Caribou Coffee (3.4 miles)
  • St Kilda Collective (4.2 miles)

Parks

  • Water Works Park (0.4 miles)
  • Sayers Park (0.7 miles)
  • Gray's Lake Park (2 miles)
  • Stone Park (2.6 miles)

Transportation

  • Concourse C (0.6 miles)
  • Des Moines International Airport (DSM) (0.6 miles)
  • TSA Checkpoint (0.6 miles)

Physicians

  • Mercy Clinics (1.3 miles)
  • Deanna Boesen, MD (1.3 miles)
  • Oral Surgeons PC (1.6 miles)
  • Eyemart Optical Outlet - South Des Moines (2.3 miles)
  • Radiant Complexions Dermatology Clinics (2.5 miles)
  • Primary Health Care - BEC Medical (2.9 miles)
  • South Glenn Walk In Clinic (3 miles)

Hospitals

  • Blank Children's Hospital NICU (3.5 miles)
  • Methodist Hospital North 6 (3.5 miles)
  • Methodist Outpatient Surgery (3.5 miles)
  • UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (3.5 miles)
  • North 3 - IMMC (3.5 miles)
  • Mercy River Hills Surgery Center (4.1 miles)
  • Select Specialty Hospital-Des Moines (4.2 miles)

Frequently Asked Questions

Where is Fleur Heights Care Center?

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