26 West 171 Roosevelt Road, Wheaton, IL 60187
For more information about senior living options: (844) 490-3973
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The care, staff, and overall experience are excellent. The staff customize treatment plans for each patient's well-being. Nurses and assistants are attentive, personable, and on task. OT Brent and PT Amanda are wonderful, caring, and goal-oriented. The facility is described as being run like a well-oiled machine. The campus is impressive with a nice setting near Winfield, and check-in is easy. Stroke rehabilitation is strong, with therapy three times daily. Marianjoy and Northwestern Medicine staff are praised for restoring trust in the health care system. The driving rehabilitation program for teens is highly regarded. The inpatient experience is clean, quiet, and comfortable with good amenities.
They claim the staff don't care about patients' families, rarely answer calls, and may try to move loved ones to a 1-star subacute facility. They say Marianjoy should be avoided and that Shirley Ryan is the better option. They describe the care as the bare minimum. They report rude and unprofessional reception staff. They accuse nurses of being clueless and unresponsive to patient needs. They recount withholding pain and anti-anxiety medications from elderly patients, including those with dementia. They note hygiene and basic care, such as brushing teeth and shaving, were neglected for stroke patients.The collected reviews paint a complex and highly polarized portrait of Marianjoy Rehabilitation Hospital, part of the Northwestern Medicine system. On the one hand, there are numerous accounts of outstanding rehabilitation care that helped patients regain mobility and confidence after serious health events. On the other hand, a substantial number of reviews describe frustrating administrative gaps, uneven bedside manners, and, in some cases, allegations of neglect or unsafe practices. Taken together, the narratives reveal a facility that can deliver life-changing therapy and highly attentive clinicians, but also a culture and process that can disappoint families and patients when expectations aren't aligned or when communication falters.
Many reviewers sing the praises of the clinical teams, calling Marianjoy a place where "excellent care" and "phenomenal staff" come together to support recovery. Patients and family members frequently highlight the depth and consistency of therapy, with three hours of daily therapy common in inpatient stays and a strong emphasis on individualized plans. The rehabilitation specialists - physicians, nurses, physical and occupational therapists - are repeatedly described as caring, knowledgeable, and dedicated. In several accounts, specific therapists stand out for their impact, with mentions of therapists like Brent and Amanda as especially effective and compassionate. The care at Marianjoy is often contrasted favorably with other institutions, with some reviewers saying they felt their loved ones received more attentive care at Marianjoy than at UW Swedish American or even advising a preference for Northwestern-affiliated care over other providers.
Beyond the direct therapy, many reviews call out Marianjoy as a well-run operation with organized routines and clean, pleasant facilities. Patients speak of well-maintained floors and rooms, efficient check-in processes, a supportive campus atmosphere, and the sense that the hospital is oriented toward getting people back to living independently as quickly as possible. The inpatient setting is depicted as appropriate for post-stroke rehab and post-surgical recovery, with reviewers noting the structured daily schedules, clear goals, and the emphasis on returning to home life. Some families also appreciate the informative communications from staff and the comprehensive involvement of medical teams in regular updates about progress and plans.
Yet the same facility is the source of strong criticisms from a sizable portion of reviewers. A recurring thread is a perception that some staff members, particularly at the reception and front-line levels, can be unhelpful or dismissive, with episodes of miscommunication escalating into frustration. Several reviewers recount being told they would be seen or evaluated within a certain window only to be told otherwise upon arrival, or being met with rigidity rather than flexibility when they were trying to navigate scheduling or location mix-ups. In these entries, poor administrative behavior undercuts the otherwise positive clinical care, leading families to question the overall patient experience.
Allegations of neglect or unsafe practices appear in some of the most troubling reviews. A number of families report concerns about pain management and anxiety medications, with claims that medications were withheld or delayed, especially for patients with dementia, and that timely administration did not occur as prescribed. Other entries describe lapses in basic hygiene and patient comfort, such as delays in attending to phlegm buildup, ear care, brushing teeth, or grooming needs. These accounts evoke serious questions about individualized attention and timely responsiveness, and they contrast sharply with the more favorable depictions of therapy sessions and medical oversight.
The reviews also reveal a nuanced comparison with other institutions in the region. Some patients feel Marianjoy delivers care that is directly competitive with or superior to national benchmarks, especially in the context of stroke rehabilitation and post-acute recovery. Others, however, express disappointment that Marianjoy did not meet their expectations when weighed against respected peers like Shirley Ryan or other Northwestern-affiliated care options. In these perspectives, the patient's experience hinges on perceived empathy, consistency, and the willingness of staff to go beyond the minimum to ensure safety, dignity, and progress.
Family dynamics and the burden of navigating care at Marianjoy come through clearly. Several reviewers emphasize the importance of families staying engaged and advocating for appropriate pain control, anxiety management, and timely care. In some entries, families describe models of advocacy - staying past visiting hours to ensure medications are delivered or requesting clarifications to avoid miscommunication. Conversely, other accounts highlight positive engagement by staff with families, noting that supportive communication and practical assistance for loved ones and caregivers contributed meaningfully to the rehabilitation process.
Overall, Marianjoy emerges as a place of dual realities: transformative rehabilitation experiences driven by committed clinicians and well-structured therapy programs on one side, and inconsistent administrative conduct, variable bedside care, and serious concerns about patient safety and dignity on the other. The breadth of experiences suggests that outcomes and satisfaction at Marianjoy are highly contingent on the specific care team, the day's staff on duty, and the patient's particular needs. For families weighing options, the choice may rest on whether the priority is access to intense, well-coordinated therapy and a strong clinical team, or a heightened need for seamless communication, timely medication administration, and consistently empathetic bedside care.
If you are considering Marianjoy for a loved one, it may be wise to assess the patient's priorities and local circumstances closely. Seek direct conversations with the treatment team about daily schedules, therapy intensity, and expected milestones; ask for specific examples of how they handle pain and anxiety management, medication administration, and hygiene and grooming needs. Discuss the reception experience and communication plans with administrators or social workers to understand how problems are escalated and resolved. The reviews collectively suggest that Marianjoy can be a powerful ally in rehabilitation when the care teams are aligned, communication is clear, and the patient's dignity and safety receive consistent emphasis. However, potential patients and families should also be prepared for variability in experiences and should voice concerns early to ensure that the care atmosphere matches the level of advocacy and attention that their loved one requires.
27 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away) Chicago Midway (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marianjoy Rehabilitation Hospital in Wheaton, IL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility features fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for leisurely reading. Residents also have access to a dining room and restaurant-style dining to enjoy delicious meals prepared by the staff.
The community offers 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is provided to ensure residents receive their prescribed medications on time. The staff also offers a mental wellness program to support the emotional health of the residents.
One of the highlights of Marianjoy Rehabilitation Hospital is its beautiful outdoor space with a garden, perfect for enjoying fresh air and nature. Housekeeping services are available to maintain cleanliness and tidiness in the accommodations.
In terms of location, there are several amenities nearby that make life convenient for the residents. There are two cafes close by for socializing or enjoying a cup of coffee. For recreational activities, there are six parks in proximity where residents can take walks or relax outdoors. Twelve pharmacies ensure easy access to necessary medications, while five physicians provide medical care within reach. There are also multiple restaurants for dining out options, as well as transportation services available nearby for convenient travel. Furthermore, there is at least one place of worship within easy reach for residents' spiritual needs.
Overall, Marianjoy Rehabilitation Hospital provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting their overall well-being through various amenities and services.
Marianjoy Rehabilitation Hospital is located at 26 West 171 Roosevelt Road, Wheaton, IL 60187 in DuPage County, Illinois
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