Wheaton Village Nursing & Rehab Center

Pros

• The Administrator, David, took the time to meet with a visitor, demonstrating a commitment to communication and care.
• The staff was described as alert and friendly towards both visitors and patients.
• Despite the facility's age, one visitor found it to be very clean and well-maintained during their visit.
• The nursing staff received special praise for their attentiveness and care.
• Family members appreciated that the staff was proactive in contacting them regarding any issues or medical treatment needed for their loved ones.
• Residents seemed to enjoy the facility, with available activities and a nice library enhancing their experience.

Cons

• The facility is dirty and has a strong, unpleasant smell.
• Staff members are rude and unprofessional, starting with the receptionist.
• Residents are not properly cared for, showing poor hygiene and grooming.
• Nurses do not speak English when approached by residents or family members.
• There have been instances of neglect, such as not showering residents for extended periods.
• Staff members have been overheard berating residents instead of providing compassionate care.
• Medical emergencies were poorly handled, resulting in dangerous situations for residents.
• The building is old, unkempt, and cramped, with inadequate furnishings like non-hospital beds.

Review

The reviews of Wheaton Care Center reflect a stark contrast in experiences, with significant complaints overshadowing the few positive remarks. Many reviewers express grave concerns about the hygiene and cleanliness within the facility, describing it as "dirty" and "smelly." The detestable odor of urine permeates the environment, contributing to an overall atmosphere of neglect. Those who visited noted visible signs of poor maintenance—the building itself is aged and unkempt, leaving a negative impression on both residents and their families.

Moreover, the staff interactions have been a source of deep dissatisfaction for many, particularly highlighting rudeness among employees including nurses and receptionists. Reviewers reported encounters that were not only dismissive but also outright disrespectful, such as staff members berating residents or showing indifference to their needs. One reviewer recounted witnessing a staff member threaten an elderly man regarding his dinner due to his verbal outbursts—a behavior that could easily stem from the challenges associated with dementia. Such accounts paint a troubling picture of neglect towards resident dignity and emotional well-being.

Care standards appear to be alarmingly low according to several testimonials. Instances such as an elderly woman going without a shower for three weeks seem to illustrate systematic issues surrounding personal hygiene and care routines. Reports of residents being left unattended during meal times raise serious questions about safety protocols in place; one individual recounted how her sister—who was wheelchair bound—aspirated food due to inadequate assistance while eating, leading to critical health repercussions that have lasted years.

Conversely, there are isolated accounts praising certain aspects of Wheaton Care Center. A visitor shared an experience where they found both cleanliness and pleasant odors during their visit, contradicting many other observations in this regard. They expressed appreciation for the administrator's attentiveness even without prior arrangements for their visit—a gesture that can foster trust between families and facilities. There was recognition for staff members who were described as friendly and generally responsive to family inquiries about patient care.

Some reviewers also mentioned that although not modern or ostentatious, there are commendable elements in terms of available resources like libraries and organized activities for residents who wish to participate. This indicates an attempt by the facility to provide a quality living experience amidst criticisms regarding basic care standards.

In summary, testimonials regarding Wheaton Care Center present a troubling narrative dominated by concerns over cleanliness, care quality, staff professionalism, and resident treatment—factors crucial when selecting facilities for loved ones needing long-term care. While some voices offer praise for individual staff members' attentiveness or specific positive interactions within the facility itself, these instances stand in stark contrast against widespread grievances voiced by many families seeking better environments for their relatives’ rehabilitation or long-term living needs. Ultimately, potential clients should weigh these reviews carefully when making important decisions about nursing home placements.

Parks

• Illinois Prairie Path - Mile Marker Zero (0.6 miles)
• Northside Park (1 miles)
• East Street Park (1.2 miles)
• Briar Knoll Park (2 miles)
• Seven Gables Park (2.2 miles)
• Newton Park (3.6 miles)
• Cress Creek Park (5.7 miles)

Restaurants

• 302 Wheaton (0.8 miles)
• Chipotle Mexican Grill (1 miles)
• McDonald's (1.1 miles)
• McDonald's (2.2 miles)
• McDonald's (2.7 miles)
• Chick-Fil-A (3 miles)
• Cooper's Hawk Winery & Restaurant (4.5 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)

Hospitals

• Marianjoy Rehabilitation Hospital and Clinics (1.2 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (1.6 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (1.6 miles)
• Central Dupage Hospital (1.7 miles)
• DuPage Medical Center (5.3 miles)

Places of Worship

• College Church (1.2 miles)
• St Andrews Episcopal Church (7.5 miles)

Physicians

• Wheaton Eye Clinic (1.5 miles)
• Dupage Medical Group (2.9 miles)
• Northwestern Medicine Orthopaedics Warrenville (4.3 miles)
• Northwestern Medicine Proton Center (4.7 miles)
• The Dermatology Institute (5.6 miles)
• Dupage Medical Group (6 miles)
• Barrington Orthopedics (8.4 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (5 miles)
• Peet's Coffee and Tea (5.7 miles)
• Qahwah House (6.1 miles)
• Starbucks (6.3 miles)
• Starbucks (7.4 miles)
• Starbucks (7.4 miles)

Transportation

• Metra Train Station (3.2 miles)
• Metra (5.6 miles)
• Metra (6.7 miles)
• Metra - Downers Grove Main Street (7.7 miles)
• Metra (8.4 miles)

Theaters

• AMC DINE-IN Yorktown 18 (6.6 miles)
• Addison Cinema Addison, Il (7.4 miles)
• Cinemark (7.5 miles)