Wheaton Village Nursing & Rehab Center in Wheaton, IL

Information last verified:

1325 Manchester Road, Wheaton, IL 60187

For more information about senior living options: (844) 490-3973

2.8 from 35 reviews
5 stars
14
4 stars
2
3 stars
0
2 stars
2
1 stars
17

Overall Review of Wheaton Village Nursing & Rehab Center

Pros

  • pro Wheaton Village is described as a blessing for families, with a warm staff and a peaceful, welcoming environment that feels like home.
  • pro Families experience incredible peace of mind knowing their loved ones are safe, well cared for, and genuinely happy.
  • pro Grace's dedication and kindness are highlighted as making a significant difference in residents' well-being.
  • pro Michelle is praised for being extremely helpful and supportive, consistently going above and beyond to assist.
  • pro The entire treatment team at Wheaton Village is described as exceptional, with professionalism, compassion, and efficiency evident in every interaction.
  • pro Open communication is valued, with families kept well-informed about their loved ones' care.
  • pro The facility is noted for its cleanliness, attractive surroundings, and thoughtful amenities that contribute to a pleasant environment.

Cons

  • pro The facility experienced a toilet overflow and left dirty water on the ground for eight hours, soaking personal items.
  • pro There was a lack of a clearly defined fall protection plan, which was disturbing.
  • pro Staff did not want to be bothered.
  • pro The noise from diesel leaf blowers was unimaginable and persisted for hours.
  • pro The care provided was not good.
  • pro The place was described as absolutely disgusting, with nurses and CNAs described as unprofessional and theft among staff alleged.
  • pro The facility was chronically understaffed, with staff not always helpful toward residents.
  • pro The rooms were very cramped, and the beds were not hospital-grade.

Review

Wheaton Village Nursing & Rehab Center is best suited for families seeking a small, home-like environment where relationships with staff feel personal and communication with the care team is a meaningful, ongoing priority. When the right staff are on duty, the atmosphere can feel welcoming and the residents appear to receive attentive, compassionate care. This community can work well for residents who thrive on daily routines that feel familiar, and for families who want clear updates and a sense that their loved one is known and cared for on a regular basis. The best-fit picture is a warm, family-centered dynamic, with care that leans heavily on individual attention rather than on glossy, modern amenities.

That said, there are clear reasons to consider alternatives. The center is not ideal for families whose top priorities are pristine facilities, consistent rehab-focused programming, or uncompromised hygiene and safety. The building is older, and several reviews describe cleanliness and odor issues that can fluctuate from shift to shift. If a move hinges on a consistently spotless environment, a modernized campus, or unusually stringent infection control and housekeeping standards, other options are likely to deliver more reliable performance. For families needing a seamless, high-demand rehab setting with strong turnover and dedicated therapy spaces, Wheaton Village may fall short compared with newer or larger facilities.

On the positive side, there are credible, recurring stories of frontline caregivers delivering genuine, person-centered care. Several reviewers highlight nurses and CNAs who are responsive, patient, and deeply devoted to individual residents, with particular praise for staff members who communicate openly with families and keep them informed about changes in a loved one’s condition. The facility’s smaller scale can foster a more intimate, “one of us” culture where families feel their concerns are heard, and where a caregiver’s attentiveness, when present, can translate into meaningful stability and trust. In practice, that level of dedication can translate into noticeable peace of mind for relatives who want steady contact with the care team and a sense that someone is paying attention to the unique needs of their loved one.

Yet the cons in the resident and family feedback cannot be dismissed. A recurring refrain centers on staffing gaps and the resulting impact on daily care: reports of being short-staffed, rushed care that leads to lapses in basics like grooming and hygiene, and inconsistent attention to safety protocols. There are also serious accounts of odors, cleanliness lapses, and a building that sometimes feels neglected or aged beyond its comfort level. Communication, while praised in some families, is described as uneven in others, front-desk interactions and administration at times appearing slow or opaque. Taken together, these factors create real risk that the positive experiences hinge on the presence of especially engaged caregivers rather than on systemic, reliable performance.

The rehab-versus-long-term dynamic is a practical flip to watch. Some feedback suggests that rehab patients are not always given the ideal separation from long-term residents, which can complicate therapy momentum and focus. For families whose priority is a robust, purpose-built rehabilitation program with clear separation from residents who require ongoing long-term care, this arrangement can feel suboptimal. Conversely, for seniors who mainly need steady, empathetic daily living support and the reassurance of a loving local team, the combination of attentive individual caregivers and family-friendly communication can still offer meaningful value, so long as expectations are tuned to the realities of the facility’s size and staffing patterns.

For families weighing a decision, a structured approach matters. Schedule multiple visits at different times to observe how care teams respond in real-time, with particular attention to fall prevention planning, responsiveness to calls, and the consistency of hygiene practices on the floor where a loved one would reside. Ask for a specific point person or care coordinator and request examples of how family updates are delivered and documented. Probe candidly about staffing levels across shifts, the process for safety concerns, and how activities are integrated into daily life for residents who may not participate in every program. Finally, compare to nearby facilities with stronger rehab infrastructure, newer environments, or documented excellence in cleanliness and patient safety. If the priority is a warm, attentive caregiver network and transparent family communication, Wheaton Village can be a reasonable choice when the care team aligns and staffing remains sufficiently robust. If the priorities skew toward spotless facilities, dedicated rehab programming, or ironclad day-to-day housekeeping, it is prudent to pursue alternatives that meet those nonnegotiables more consistently.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (14 miles away) Chicago O'Hare International (14 miles away)
  • Chicago Midway (20 miles away) Chicago Midway (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wheaton Village Nursing & Rehab Center in Wheaton, IL is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can pamper themselves, and they can also enjoy their favorite shows on cable or satellite TV in the comfort of their own rooms. For convenient transportation options, the community provides community-operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments.

Residents can stay connected with friends and family through the computer center and Wi-Fi/high-speed internet access available throughout the facility. The dining room offers restaurant-style dining with delicious meals prepared by the staff, and special dietary restrictions are always taken into consideration. Housekeeping services ensure that the living spaces remain clean and comfortable, while move-in coordination simplifies the transition process for new residents.

To promote physical wellness, there is a fitness room equipped with exercise equipment, along with outdoor spaces like gardens where residents can enjoy some fresh air. A gaming room and small library offer opportunities for leisure activities and mental stimulation. Residents have access to a telephone for communication purposes, and there is a fully furnished wellness center for their healthcare needs.

The care services provided at Wheaton Village include 24-hour call system and supervision to ensure round-the-clock assistance if needed. Caregivers are available to help with activities of daily living such as bathing, dressing, and transfers. Medication management is implemented to ensure that residents receive their required medications on time. A mental wellness program is also offered to support the emotional well-being of residents.

Concierge services are available to assist residents with any inquiries or requests they may have, while fitness programs keep them active and engaged. Planned day trips provide opportunities for exploration outside the community, while resident-run activities encourage social interaction among peers. Scheduled daily activities ensure that residents have plenty of options to choose from for entertainment.

The proximity of cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals nearby makes Wheaton Village Nursing & Rehab Center a convenient location for residents. With its array of amenities and comprehensive care services, this assisted living community is dedicated to providing a comfortable and fulfilling lifestyle for its residents.

Nearby Places of Interest

Parks

  • Illinois Prairie Path - Mile Marker Zero (0.6 miles)
  • Northside Park (1 miles)
  • East Street Park (1.2 miles)
  • Briar Knoll Park (2 miles)
  • Seven Gables Park (2.2 miles)
  • Newton Park (3.6 miles)
  • Cress Creek Park (5.7 miles)

Restaurants

  • 302 Wheaton (0.8 miles)
  • Chipotle Mexican Grill (1 miles)
  • McDonald's (1.1 miles)
  • McDonald's (2.2 miles)
  • McDonald's (2.7 miles)
  • Chick-Fil-A (3 miles)
  • Cooper's Hawk Winery & Restaurant (4.5 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.7 miles)

Hospitals

  • Marianjoy Rehabilitation Hospital and Clinics (1.2 miles)
  • Northwestern Medicine Central DuPage Hospital Sleep Health Center (1.6 miles)
  • Central Dupage Hospital - Mother & Baby Pavilion (1.6 miles)
  • Central Dupage Hospital (1.7 miles)
  • DuPage Medical Center (5.3 miles)

Places of Worship

  • College Church (1.2 miles)
  • St Andrews Episcopal Church (7.5 miles)

Physicians

  • Wheaton Eye Clinic (1.5 miles)
  • Dupage Medical Group (2.9 miles)
  • Northwestern Medicine Orthopaedics Warrenville (4.3 miles)
  • Northwestern Medicine Proton Center (4.7 miles)
  • The Dermatology Institute (5.6 miles)
  • Dupage Medical Group (6 miles)
  • Barrington Orthopedics (8.4 miles)

Cafes

  • Starbucks (2.6 miles)
  • Starbucks (5 miles)
  • Peet's Coffee and Tea (5.7 miles)
  • Qahwah House (6.1 miles)
  • Starbucks (6.3 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.4 miles)

Transportation

  • Metra Train Station (3.2 miles)
  • Metra (5.6 miles)
  • Metra (6.7 miles)
  • Metra - Downers Grove Main Street (7.7 miles)
  • Metra (8.4 miles)

Theaters

  • AMC DINE-IN Yorktown 18 (6.6 miles)
  • Addison Cinema Addison, Il (7.4 miles)
  • Cinemark (7.5 miles)

Frequently Asked Questions

Where is Wheaton Village Nursing & Rehab Center?

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