Dupage Care Center in Wheaton, IL
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400 North County Farm Road, Wheaton, IL 60187
For more information about senior living options: (844) 490-3973
The staff at DuPage Care Center are beautiful and caring people who genuinely put patients' interests first. Jessica, the long-term care case manager, went above and beyond to provide comfort during a very stressful time. The facility is clean and well maintained, with caring staff. The reviewer would recommend the facility. The daily physical therapy sessions are good. The care is compassionate, kind, and generally consistent. The facility provides exceptionally well-regarded care in DuPage County.
They were extremely understaffed. The overall care was almost criminal. The staff are nice but not attentive at all. Water and life-saving medicines were delivered hours late. Even with family support, pain meds and breathing treatments were not timely. The facility has little outdoor space and feels institutional and aging. Rooms are small with limited space for personal items, and most are shared.DuPage Care Center in Wheaton is best suited for families navigating care for DuPage County residents who value steady, compassionate staff and a clean, well-kept environment, and who can tolerate a more institutional setting with shared rooms. This community works best when family involvement remains part of the care plan, especially for those who can monitor daily needs and advocate for timely services. It serves well for residents who may require consistent basic oversight and routine, with reliable access to therapy and medical attention, but who are not pursuing a high-end, private-room experience or a facility with ultra-responsive service levels.
The strongest positives center on the care ethos and the setting. Staff are described as genuinely caring and there to put residents' interests first, with a case manager who can be exceptionally responsive in stressful times. The facility is clean and well maintained, and common areas are ample and attractively appointed for a large operation. Physical therapy is solid, with about an hour of daily attention that supports post-surgical or rehabilitative goals. Food is above average for a facility of this size, and staffing is more consistent than average, reducing turnover where it matters for daily continuity. Taken together, these factors create a dependable baseline of comfort and routine that can be crucial for families who value stability and cleanliness.
Yet the cons are meaningful and not easily dismissed. The most glaring flaw across reviews is understaffing, which translates into delayed responses and missed or late deliveries of essential needs such as medications, water, and breathing or pain treatments. One reviewer described the overall care as almost criminal due to these delays, emphasizing that even with near-constant family presence, timely care was not achieved. Another account notes that while the staff are pleasant, attentiveness can be inconsistent, and critical tasks can slip through the cracks. These gaps erode trust quickly for families counting on dependable, timely support, and they tend to intensify during periods of higher resident acuity or staffing pressure.
Compounding the staffing challenge is an environment that feels institutional and, in many parts, dated. The facility sits in a county-operated ecosystem, with a sizable portion of staff being government employees who benefit from union protections. While this can support stability, it also tends to produce a setting with limited outdoor space and a practical, workhorse atmosphere that may lack warmth or privacy. Rooms are often shared and of modest size, with less room for personal items. Natural light is uneven across the building, so some residents feel dim, which can affect mood and overall experience. For families prioritizing private rooms, more expansive outdoor access, and a modernized ambiance, this environment proves limiting.
These strengths offset the drawbacks only to a point. For families who can align with the routine, appreciate stable staffing, and are prepared to supplement care through vigilant oversight, the facility's decisive advantages - consistency, clean facilities, dependable basic care, and decent post-acute therapy - can yield a satisfactory experience. The presence of a capable case manager and the general quality of daily care offer a meaningful cushion against the downsides, particularly when relatives are available to assist and monitor medications and schedules. In other words, the pros matter, but they require active family involvement and realistic expectations about timeliness and privacy.
For those weighing alternatives, a clear line emerges. If timely medication delivery, water access, and a heightened degree of attentiveness are non-negotiables, or if a private room and more outdoor space are priorities, this community may not be the best fit. Look toward smaller or privately run facilities with reputations for higher staffing ratios, more individualized attention, and newer or more homelike environments. Facilities with robust clinical oversight and fewer admissions bottlenecks may better serve residents who require near-immediate med administration or who want to minimize the need for family "punch-in, punch-out" coaching throughout the day. In short, DuPage Care Center can work for the right family - one that plans around the staffing reality and values clean, steady operation over luxury or privacy.
In the final assessment, this community warrants a careful, hands-on evaluation. Prospective residents should request direct conversations with the director and head nurses, inquire about current staffing ratios by shift, and observe a med-pass or delivery scenario during a tour. Ask about the availability of private rooms and how often residents share, and probe the logistics of outdoor access and daily activity schedules. Investigate the admissions rules related to county residency and how they might affect wait times or eligibility. If these questions align with expectations, DuPage Care Center can be a solid, practical option; if not, the search should pivot toward facilities with stronger food-forced timelines, tighter med oversight, and a more resident-centered, home-like atmosphere.
368 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (15 miles away) Chicago Midway (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dupage Care Center in Wheaton, IL is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment with fully furnished apartments and private bathrooms.
Residents at Dupage Care Center can enjoy a variety of amenities designed to enhance their daily lives. These include a beauty salon, gaming room, small library, fitness room, and an outdoor space for relaxation and gardening. The community also offers Wi-Fi/high-speed internet access for those who wish to stay connected.
Care services at Dupage Care Center are provided around the clock by trained staff members who are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications in a timely and accurate manner. The community follows special dietary restrictions including diabetes diets and offers meal preparation and service in a restaurant-style dining room.
At Dupage Care Center, residents have access to transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are also available for those transitioning into the community.
Residents can engage in a variety of activities throughout the day. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the staff. Concierge services are also provided to cater to individual needs and preferences.
The surrounding area of Dupage Care Center offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals located nearby. This ensures that residents have easy access to various amenities and services outside of the community.
Overall, Dupage Care Center provides a welcoming environment where residents can live comfortably while receiving personalized care and enjoying an array of amenities and engaging activities.
Dupage Care Center is located at 400 North County Farm Road, Wheaton, IL 60187 in DuPage County, Illinois
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