Dupage Care Center

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Dupage Care Center Dupage Care Center

Dupage Care Center

400 North County Farm Road, Wheaton, IL 60187

For more information about senior living options: (844) 490-3973

2.7 from 3 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at DuPage Care Center are described as beautiful, caring individuals who genuinely prioritize their patients' interests.
  • pro Jessica, the case manager of long-term care, is commended for going above and beyond to provide comfort to residents during stressful times.
  • pro Visitors have reported that DuPage Care Center is a clean facility with compassionate and kind staff members.
  • pro The physical therapy provided post-surgery is recognized as good and beneficial for patients.
  • pro The food offered at the facility is considered above average compared to similar facilities.
  • pro The staffing consistency is noted to be better than average, contributing to compassionate care for the residents.
  • pro The overall reputation of DuPage Care Center in the local community is regarded positively, with many considering it an exceptionally well-regarded option for care in DuPage County.

Cons

  • pro The facility is extremely understaffed, leading to delayed responses to residents' needs.
  • pro Patients often had to wait for extended periods for basic requests, such as water and medications.
  • pro The overall care provided at the facility is described as almost criminal due to the lack of attentiveness from staff.
  • pro Medication delivery was consistently late, with some doses arriving 3-4 hours overdue.
  • pro The facility has an institutional feel and lacks adequate outdoor space for residents.
  • pro Rooms are shared and have limited space for personal items, contributing to a less home-like environment.
  • pro Despite being clean and well-maintained, the facility's interior may feel outdated and uninviting.
  • pro Residents may struggle with accessibility when trying to go for walks in the nearby area due to busy roads.

Review

DuPage Care Center, often referred to as "the county home" by local residents, has garnered mixed reviews from families of its patients. While many acknowledge the genuine care provided by the staff, particularly highlighting individuals such as Jessica, the long-term care case manager, there are significant concerns regarding the level of staffing and timeliness of care that cannot be overlooked. The facility is located in a safe business district adjacent to government complexes, including the sheriff's office and court buildings. Its setting in DuPage County adds to its reputation for providing well-regarded care within the community.

Families commend the compassionate nature of the staff at DuPage Care Center. Several reviewers noted that the employees exhibit kindness and genuine concern for their patients’ well-being. This sentiment was especially reflected in one reviewer who praised Jessica for going above and beyond during a stressful time for their mother before her passing. Such personal testimonials highlighted how certain staff members positively impacted patients' lives amidst challenging circumstances. However, despite these positive experiences with individual caregivers, systemic issues have been expressed regarding staffing levels throughout the facility.

A recurring theme among family members is that DuPage Care Center appears to be inadequately staffed to meet patient needs effectively. One reviewer pointed out that although their mother received proper physical therapy after knee surgery, overall care fell short due to insufficient attention from staff members. They reported delays in receiving essential medications such as pain relievers and life-saving breathing treatments—sometimes waiting up to four hours for crucial assistance. The lack of timely interventions raises significant concerns about patient safety and comfort when family support may not always be available.

Additionally, while some families were fortunate enough to have relatives present almost around-the-clock to help facilitate care, others may not have this support system and could find themselves in a precarious situation due to delayed responses from care staff. These experiences underline an alarming reality: without diligent supervision or family intervention being readily available, vulnerable residents may not receive adequate attention when needed most—something critical in a healthcare environment.

Moreover, although many agree on the cleanliness and maintenance of DuPage Care Center—the interior is described as older yet well-kept with tastefully decorated common areas—the institutional feel leaves much room for improvement concerning ambiance and comfort. Individual rooms are shared spaces with limited capacity for personal items; this can make it challenging for residents to express individuality or maintain a sense of home within their living quarters. Furthermore, natural lighting varies depending on room location within the facility—a potential detractor from enhancing residents' moods or general quality of life.

Food service received mixed reviews; it was deemed above average compared to similar facilities but did not rise above expectations among critics seeking outstanding dining experiences for their loved ones. Positive remarks about meals were tempered by mentions that they fall short of gourmet standards available elsewhere—suggesting there remains opportunity for improvements in nutrition offerings as part of overall resident satisfaction.

Despite these criticisms regarding staffing shortages and other operational challenges at DuPage Care Center, it maintains a generally favorable reputation locally thanks largely to its dedicated employees who offer compassionate care amid constraints imposed by understaffing issues. For families considering this facility for elderly or rehabilitative care needs—especially those without nearby family support—it is vital first evaluate both current staffing realities and potential wait times associated with requests before making decisions about where best to place loved ones requiring more immediate attention than what might otherwise be feasible under existing conditions at this county-run institution.

Features

Housing

  • 368 resident community capacity 368 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (15 miles away) Chicago O'Hare International (15 miles away)
  • Chicago Midway (21 miles away) Chicago Midway (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Dupage Care Center in Wheaton, IL is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment with fully furnished apartments and private bathrooms.

Residents at Dupage Care Center can enjoy a variety of amenities designed to enhance their daily lives. These include a beauty salon, gaming room, small library, fitness room, and an outdoor space for relaxation and gardening. The community also offers Wi-Fi/high-speed internet access for those who wish to stay connected.

Care services at Dupage Care Center are provided around the clock by trained staff members who are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications in a timely and accurate manner. The community follows special dietary restrictions including diabetes diets and offers meal preparation and service in a restaurant-style dining room.

At Dupage Care Center, residents have access to transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are also available for those transitioning into the community.

Residents can engage in a variety of activities throughout the day. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the staff. Concierge services are also provided to cater to individual needs and preferences.

The surrounding area of Dupage Care Center offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals located nearby. This ensures that residents have easy access to various amenities and services outside of the community.

Overall, Dupage Care Center provides a welcoming environment where residents can live comfortably while receiving personalized care and enjoying an array of amenities and engaging activities.

Nearby Places of Interest

Parks

  • East Street Park (0.2 miles)
  • Illinois Prairie Path - Mile Marker Zero (1.5 miles)
  • Northside Park (1.8 miles)
  • Seven Gables Park (2.7 miles)
  • Briar Knoll Park (2.7 miles)
  • Newton Park (4.5 miles)
  • Cress Creek Park (5.4 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.7 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Chipotle Mexican Grill (0.7 miles)
  • 302 Wheaton (1.8 miles)
  • McDonald's (2.9 miles)
  • McDonald's (3.2 miles)
  • Chick-Fil-A (3.6 miles)
  • Cooper's Hawk Winery & Restaurant (4.5 miles)

Hospitals

  • Northwestern Medicine Central DuPage Hospital Sleep Health Center (0.7 miles)
  • Central Dupage Hospital - Mother & Baby Pavilion (0.8 miles)
  • Central Dupage Hospital (0.8 miles)
  • Marianjoy Rehabilitation Hospital and Clinics (1 miles)
  • DuPage Medical Center (6 miles)

Places of Worship

  • College Church (2.2 miles)
  • St John Neumann Catholic Church (7.8 miles)
  • St Andrews Episcopal Church (8.3 miles)

Physicians

  • Wheaton Eye Clinic (2.3 miles)
  • Dupage Medical Group (3.8 miles)
  • Northwestern Medicine Orthopaedics Warrenville (3.9 miles)
  • Northwestern Medicine Proton Center (4.4 miles)
  • The Dermatology Institute (5 miles)
  • Dupage Medical Group (7 miles)
  • Barrington Orthopedics (8 miles)

Cafes

  • Starbucks (3.3 miles)
  • Starbucks (5.1 miles)
  • Peet's Coffee and Tea (5.6 miles)
  • Starbucks (5.7 miles)
  • Qahwah House (7.1 miles)
  • Panera Bread (7.7 miles)
  • Starbucks (7.8 miles)

Transportation

  • Metra Train Station (4.2 miles)
  • Metra (6.6 miles)
  • Metra (7.4 miles)

Theaters

  • AMC DINE-IN Yorktown 18 (7.6 miles)
  • Cinemark (7.9 miles)
  • Addison Cinema Addison, Il (8.2 miles)

Frequently Asked Questions

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