Comforcare Home Care - Wheaton

Pros

• The owner was open to feedback and tried to accommodate.
• Overall, Comforcare is doing a good job caring for their loved one.
• The main office has been very responsive so far.
• The company itself is very good.
• The caregivers that come to the house are always on time and are good companions.
• The home care agency made setting up the service easy and explained everything up front.
• The owner was wonderful, attentive, and addressed any questions or concerns promptly.
• They staffed around the clock on last minute notice.
• Everything has been going well so far. They have been helpful and reliable.
• The care provided by the home care agency was excellent, with caregivers who did a very good job catering to specific needs.
• The in-home care received for father is excellent, with a caring and patient caregiver who is always on time.
• Overall, things have gone well with Comforcare. They have been able to provide the needed care and Mom gets along well with the caregivers they send.
• John, the owner of Comforcare, has been responsive and accommodating to any concerns raised.

Cons

• The most recent caregiver could use improvement in responsiveness and communication.
• Some of the caregivers didn't work out so great.
• There seems to be confusion on who is being sent as a caregiver.
• Basic training for caregivers is lacking.

Review

Comforcare, a home care agency, has received a mix of positive and constructive feedback from clients. While some reviewers expressed satisfaction with the company's services and caregivers, others pointed out areas that could use improvement. Overall, it seems that Comforcare has been responsive to feedback and strives to provide quality care for their clients.

One recurring issue mentioned by several reviewers is confusion regarding caregiver assignments. There appears to be a lack of communication when it comes to matching clients with caregivers who possess the necessary skills and strengths for optimal care. Some basic training also seems to be lacking. However, it is noted that the owner of Comforcare is open to feedback and willing to accommodate requests, indicating a dedication to addressing these concerns.

Despite this room for improvement, many reviewers still believe that Comforcare is doing a good job caring for their loved ones. The main office has been highly responsive and the company as a whole is considered trustworthy. One reviewer commends the agency for providing caregivers who are punctual and act as good companions for their family member.

In terms of customer service, the owner of Comforcare receives praise for being attentive and responsive to client inquiries or concerns. Even if there were issues with certain caregivers not meeting expectations, the owner promptly addressed them. This demonstrates a commitment to ensuring client satisfaction.

Overall, most reviewers express satisfaction with the level of care provided by Comforcare. They describe the agency as helpful and reliable in meeting their loved ones' needs. One reviewer even goes so far as to describe them as "excellent" and highly recommends their services based on their experience caring for their father.

In addition to promptness and reliability, another positive aspect highlighted by reviewers is the compassionate nature of the caregivers. Patiently attending to individuals' needs is seen as an important quality in a caregiver.

To conclude, while there are areas where Comforcare can improve, such as better caregiver matching and additional training, the company overall receives positive feedback. Clients appreciate the responsiveness of the main office and commend the owner for addressing any concerns promptly. The caregivers themselves are often praised for their punctuality, reliability, and compassionate approach to care. With ongoing efforts to address feedback and improve caregiver matching, Comforcare has the potential to continue providing quality home care services to those in need.

This area of Wheaton, Illinois offers a variety of amenities and conveniences for seniors looking to settle down in a peaceful yet bustling community. With several restaurants within close proximity, including Chipotle Mexican Grill and Cooper's Hawk Winery & Restaurant, you can enjoy a diverse range of dining options. Additionally, there are numerous places of worship nearby such as College Church and St Andrews Episcopal Church for spiritual fulfillment. For health needs, there are pharmacies like Walgreens and CVS Pharmacy, as well as reputable medical facilities like the Wheaton Eye Clinic and Northwestern Medicine Orthopaedics Warrenville. Access to transportation is also convenient with Metra train stations within a few miles. And for leisure activities, there are several parks for outdoor relaxation and cafes like Starbucks for socializing with friends or family. Overall, this area provides a well-rounded community for seniors seeking a comfortable and vibrant lifestyle in Wheaton.

Restaurants

• 302 Wheaton (0.3 miles)
• Chipotle Mexican Grill (1.8 miles)
• McDonald's (1.9 miles)
• McDonald's (2.1 miles)
• McDonald's (2.2 miles)
• Chick-Fil-A (2.3 miles)
• Cooper's Hawk Winery & Restaurant (4.3 miles)

Places of Worship

• College Church (0.4 miles)
• St Andrews Episcopal Church (6.5 miles)

Parks

• Illinois Prairie Path - Mile Marker Zero (0.6 miles)
• Northside Park (1.1 miles)
• Briar Knoll Park (1.2 miles)
• Seven Gables Park (1.6 miles)
• East Street Park (2.3 miles)
• Newton Park (2.5 miles)
• Cress Creek Park (5.9 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3 miles)
• Walmart Pharmacy (3.4 miles)
• Walgreens (3.8 miles)

Physicians

• Wheaton Eye Clinic (1.6 miles)
• Dupage Medical Group (2 miles)
• Northwestern Medicine Orthopaedics Warrenville (4.6 miles)
• Northwestern Medicine Proton Center (4.9 miles)
• Dupage Medical Group (4.9 miles)
• The Dermatology Institute (6.2 miles)

Hospitals

• Marianjoy Rehabilitation Hospital and Clinics (1.8 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (2.7 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (2.8 miles)
• Central Dupage Hospital (2.8 miles)
• DuPage Medical Center (4.4 miles)

Transportation

• Metra Train Station (2.3 miles)
• Metra (4.7 miles)
• Metra (5.8 miles)
• Metra - Downers Grove Main Street (6.7 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (4.7 miles)
• Qahwah House (5 miles)
• Peet's Coffee and Tea (5.6 miles)
• Starbucks (6.3 miles)
• Starbucks (6.7 miles)
• Starbucks (6.8 miles)

Theaters

• AMC DINE-IN Yorktown 18 (5.5 miles)
• Cinemark (6.8 miles)
• Addison Cinema Addison, Il (7.1 miles)
• AMC Oakbrook Center 12 (7.9 miles)