Overall Review of Alden Debes Rehab & Health Care Center
differentiator4 reviews mention this
Rehab therapy gets real results
Residents describe PT and OT teams that work hard to help them regain strength.
Several reviews focus on rehab therapy as a strong part of the stay, including good results and teams that stayed involved. One resident describes PT/OT and CNAs helping with physical recovery after a hip fracture, while another credits therapy with getting stronger enough to come home. A few other reviewers specifically call out professional rehabilitation support during knee-replacement recovery and early PT healing. Overall, the therapy experience shows up consistently in the positive reviews, even when other parts of the stay vary.
common6 reviews mention this
Clean rooms and facility upkeep
Many residents mention a clean, cared-for facility, though a few report the opposite.
Positive reviews commonly mention cleanliness and safe-feeling spaces, including neat rooms and a building that looks well kept. Others point to housekeeping detail, like attention to dust and surfaces. At the same time, a smaller number of reviewers describe serious cleanliness problems and odors. Taken together, cleanliness appears to be a mixed but frequently mentioned experience.
caveat6 reviews mention this
Call buttons and timely help
Multiple reviews describe delayed or missed responses to call lights and call buttons.
A recurring negative theme is that residents and families say help was not provided promptly after call buttons or call lights were used. Several reviewers describe situations where call buttons were ignored, answered late, or a resident was found after delays. There are also accounts of staff stopping attention instead of continuing care, and one review mentions a similar issue when someone needed assistance to use the restroom. This responsiveness concern also shows up alongside other safety-related complaints in the negative reviews.
caveat5 reviews mention this
Communication is hit-or-miss
Families report difficulty getting updates by phone or email.
Some reviews say families struggled to reach staff and get answers when they needed them, including not being able to get any responses. Others describe gaps in communication about changes in a loved one’s situation and calls not being returned. A few reviewers specifically mention delayed email follow-ups and not receiving meaningful updates, even after repeated requests. Overall, the communication experience is described as inconsistent across reviews.
caveat2 reviews mention this
Food quality varies
Dining reviews range from positive dinner feedback to complaints about temperature.
Some residents describe the dinner options as good, and at least one reviewer mentions an afternoon “treat cart” as part of the food experience. Others complain that food was sometimes lukewarm or frozen. Because the dining feedback points in both directions, the food experience appears uneven in the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
268 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greater Rockford (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Mulford Medical (0.2 miles)
Medlux Rehabilitation & Wellness (0.6 miles)
Dr Jamil Hussian M.D. (0.7 miles)
Ignacio Dr - Ignacio Omengan Omengan MD (0.7 miles)
Alden Debes Rehab & Health Care Center on seniors.fyi includes 8 photos including images showing decor, interior, exercise equipment, artwork, bedroom, gym, bright lighting, healthcare, and more.
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