Pa Peterson At The Citadel

Pros

• The facility is clean, homey, and beautifully located across from a golf course, providing a pleasant environment for residents and visitors.
• Staff members are described as friendly, knowledgeable, and caring, ensuring residents receive attentive care tailored to their individual needs.
• The therapy department receives high praise for its effectiveness and the positive impact it has on residents' recovery experiences.
• Residents enjoy a variety of engaging activities and outings, creating a vibrant community atmosphere that fosters social connections.
• Overall satisfaction with the food services indicates that many residents appreciate the meals provided during their stay.

Cons

• The facility was dated, and while the care was good, it did not meet personal preferences.
• A reviewer expressed dissatisfaction with the rehab services, stating their husband received minimal therapy and felt misled about the treatment plan.
• There were complaints about long wait times for call light responses and poor meal quality, with specific mention of inadequate food service.
• One individual noted that some staff were uncaring and unprofessional.
• A visitor reported their mother had a negative experience regarding assistance with showering due to a lack of appropriate facilities in her room.
• A reviewer felt the customer service at the facility was lacking despite other positive aspects mentioned.
• Some residents complained about the food options available at the facility.

Review

A Comprehensive Review of PA Peterson at the Citadel: Care, Facility, and Experiences

PA Peterson at the Citadel has garnered a wide spectrum of reviews from families and caregivers who have entrusted their loved ones to this facility. Overall, many reviewers compliment the quality of care provided by the staff, noting their friendliness and willingness to assist residents with various needs. The facility offers different levels of care, including rehabilitation services and long-term care options. This flexibility ensures that residents can receive tailored support as they navigate their recovery or daily living requirements.

One commendable aspect echoed across several reviews is the dedication and professionalism displayed by the staff. Visitors highlight how knowledgeable and friendly staff members are during tours and admissions, providing information about available services and answering questions candidly. Many families feel reassured by the proactive communication from caregivers regarding treatment plans and patient needs. For example, one reviewer shared how attentive staff were in modifying pain management strategies for a mother recovering from hip surgery. Similarly, another review praised the team’s willingness to accommodate specific requests for therapy scheduling.

However, while many experiences at PA Peterson are positive, some reviews reflect dissatisfaction regarding certain aspects of care and facility conditions. A notable complaint involves inconsistent rehabilitation sessions; one family expressed disappointment at their loved one's limited access to therapy during their stay. Additionally, issues related to meal quality surfaced in several comments, with some residents lamenting inadequate meal options or poor presentation. One reviewer even reported having to bring food for their husband due to dissatisfaction with what was served.

The aesthetic appeal of PA Peterson also received mixed feedback from visitors. Though some described it as "homey" with pleasant common areas conducive for family visits, others noted that its age was apparent through dated features within the facility itself. Despite this perception of aging infrastructure, many still found it comfortable enough for short or extended stays due to its spacious layout and beautiful surroundings—being situated near a golf course enhanced its tranquility.

Though there were indications that not every experience at PA Peterson was stellar—such as complaints about slow response times when assistance was needed—many reviewers counterbalance these frustrations with praise for specific caregivers who exhibited kindness and expertise in delivering care. It appears that individual employee performance significantly influences familial satisfaction levels; those who encountered especially caring staff had overwhelmingly positive experiences compared to those who did not.

Another aspect worth mentioning is the robust activity programming available at PA Peterson. Families often appreciated organized social events designed specifically for resident engagement such as arts and crafts or exercise classes like jazzercise. This emphasis on fostering community among residents contributes positively to overall morale within the facility; one granddaughter even described her grandmother's stay as akin to “sleep-away camp,” where she formed new friendships.

In conclusion, PA Peterson at the Citadel represents a complex blend of strengths and weaknesses as perceived by those seeking care for loved ones who require additional support either temporarily or long-term. While its caring atmosphere coupled with attentive employees appears central to numerous successful experiences reported by families, challenges related to food service quality and variable rehabilitation access merit consideration when exploring potential facilities for senior care needs. As always, prospective residents should visit in person whenever possible to gauge whether it meets their unique expectations before making important decisions about care placements.

This particular area of Rockford, Illinois, offers a convenient location for seniors seeking medical care, with several physicians, hospitals, and pharmacies within a short distance. The presence of reputable institutions such as SwedishAmerican Hospital and OSF Saint Anthony Medical Center provides access to quality healthcare services. In addition to healthcare amenities, there are dining options available ranging from family-friendly restaurants like Spring Garden Family Restaurant to upscale establishments such as Prairie Street Brewhouse. The presence of popular chains like Starbucks and local cafes offer opportunities for socializing and enjoying a cup of coffee. Overall, this area provides a balance of essential services and leisure options that cater to the needs of seniors looking for a well-rounded community in which to reside.

Physicians

• Kamal Modir (0.2 miles)
• Life Hearing Health Centers (1.4 miles)
• SwedishAmerican Hospital (1.4 miles)
• Swedish American Medical Group (1.4 miles)
• Luxetone (1.4 miles)
• Rockford Psychiatric Medical Services (1.6 miles)
• Amira Al-Basha. PA-C (1.6 miles)

Parks

• Anderson Japanese Gardens (0.6 miles)

Hospitals

• Swedish American Employee (1.3 miles)
• Fresenius Medical Care (1.3 miles)
• SwedishAmerican 9th St Center (1.5 miles)
• The Bridge Clinic of Rockford (2 miles)
• Javon Bea Hospital-Rockford (2.5 miles)
• OSF Saint Anthony Medical Center (2.6 miles)

Pharmacies

• Schnucks (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.4 miles)
• Genoa A Qol Healthcare Company Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• Walgreens (2.5 miles)

Restaurants

• Spring Garden Family Restaurant (1.4 miles)
• Mulligans (1.5 miles)
• McDonald's (1.5 miles)
• Olympic Tavern (1.5 miles)
• Lucha Cantina - R (1.6 miles)
• Prairie Street Brewhouse (1.7 miles)
• Latham Tap (1.7 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (3.2 miles)