Pa Peterson At The Citadel in Rockford, IL

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  • Interior

    A spacious rehabilitation center equipped with exercise equipment and parallel bars for physical therapy.

  • Outdoors

    A charming building surrounded by lush greenery under a partly cloudy sky.

  • Building

    A serene outdoor area with lush green trees and a building in the background.

  • Architecture

    An ivy-covered building with a green awning surrounded by lush greenery and a clear blue sky.

  • Bedroom

    A clean and well-lit hospital room with a bed and large window.

  • Dining

    An empty dining hall with tables and chairs arranged on a wooden floor.

  • Landscaping

    A tranquil garden scene with a pergola and outdoor seating area surrounded by lush greenery and an ivy-covered building.

  • Lobby

    A spacious and modern lobby with comfortable seating and a reception desk.

Pa Peterson At The Citadel in Rockford, IL

Pa Peterson At The Citadel is an assisted living community in Rockford, IL.

Information last verified:

1311 Parkview Avenue, Rockford, IL 61107

For more information about senior living options: (866) 208-4318

3.3 from 135 reviews
5 stars
62
4 stars
13
3 stars
6
2 stars
14
1 stars
40

Pa Peterson At The Citadel Costs & Pricing

Pa Peterson At The Citadel offers competitive pricing for its living accommodations when compared to the broader market in Winnebago County and Illinois. For a one-bedroom unit, residents at Pa Peterson can expect to pay $1,776 per month, which significantly undercuts both the county average of $3,476 and the state average of $3,527. In contrast, the cost for a studio unit at Pa Peterson is quoted at $4,790, which is higher than both Winnebago County's average of $3,753 and Illinois's average of $4,028. This disparity highlights an interesting trend: while one-bedroom living options at Pa Peterson provide substantial savings compared to local and state norms, studio units may not present the same value proposition. Overall, this pricing structure could appeal to individuals seeking more affordable one-bedroom options within a vibrant community setting.

Floor plansPa Peterson At The CitadelWinnebago CountyIllinois
1 Bedroom$1,776$3,476$3,527
Studio$4,790$3,753$4,028

Overall Review of Pa Peterson At The Citadel

common 22 reviews mention this

Staff compassion is a mixed bag

Residents and families frequently describe kind, caring staff, alongside some complaints about rudeness.

Many reviews highlight staff members being attentive, helpful, and supportive—especially nurses, CNAs, and therapy staff—describing care that felt respectful and proactive. Several reviews also call out specific people as responsive and willing to listen to residents and families. Other reviews contrast that with claims of rude behavior and insufficient follow-through, including complaints about not responding promptly when help is needed. Overall, residents’ experience with staff appears inconsistent across reviews.

caveat 11 reviews mention this

Call light and communication issues

Some reviews report long waits or missed responses when residents use call lights or request help.

A recurring concern is delayed responses after call lights are used, with multiple reviews describing waits that last hours. There are also complaints about communication breakdowns—such as not calling back or not explaining processes clearly—leaving families and residents feeling stuck. A few reviewers describe being unable to get timely help even when they needed urgent attention. While some reviews say staff are responsive, the call-light responsiveness is the most common operational pain point in the negative feedback.

common 10 reviews mention this

Food quality gets conflicting feedback

Dining is a frequent talking point, with reviews split between good meals and meals described as poor.

Several residents and visitors describe the food positively, including mentions of good, varied meals. At the same time, other reviews say meals were cold, not edible, or not good overall, and some describe having to supplement food themselves. The community does offer restaurant-style dining and also supports special dietary restrictions, which may help explain why experiences vary by person and situation. Multiple reviews also bring up that communication around meal details was lacking for some families.

caveat 12 reviews mention this

Cleanliness and room condition concerns

Some reviews describe dirty or run-down conditions, including problems noticed in rooms and common areas.

A number of reviews mention concerns about cleanliness and upkeep, including complaints about odors, dirty carpets, and unsanitary conditions. There are also reviews describing room condition issues such as run-down appearance, missing or broken items, and maintenance problems. A smaller set of reviews counter this by stating the facility was very clean and that housekeeping handled rooms appropriately. Taken together, cleanliness is a key dividing theme: some people report a well-kept environment, while others describe it as unacceptable.

common 2 reviews mention this

Nearby hospitals are close by

The area includes multiple nearby medical providers.

A couple of reviews mention healthcare-related needs and treatments, and the nearby options include hospitals and physician offices within a short drive. This can be useful for residents who need ongoing medical visits or recovery follow-up. The listing also shows a range of medical destinations nearby, including both hospitals and specialty providers.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 129 resident community capacity 129 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Greater Rockford (6 miles away) Greater Rockford (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Birthday parties Birthday parties
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking club Cooking club
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Karaoke Karaoke
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Reminiscence programs Reminiscence programs
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Sensory-based programs Sensory-based programs
  • Stretching classes Stretching classes
  • Trivia games Trivia games
  • Visiting chaplain or priest Visiting chaplain or priest

Languages Spoken

  • English English

Videos

Nearby Places of Interest

This particular area of Rockford, Illinois, offers a convenient location for seniors seeking medical care, with several physicians, hospitals, and pharmacies within a short distance. The presence of reputable institutions such as SwedishAmerican Hospital and OSF Saint Anthony Medical Center provides access to quality healthcare services. In addition to healthcare amenities, there are dining options available ranging from family-friendly restaurants like Spring Garden Family Restaurant to upscale establishments such as Prairie Street Brewhouse. The presence of popular chains like Starbucks and local cafes offer opportunities for socializing and enjoying a cup of coffee. Overall, this area provides a balance of essential services and leisure options that cater to the needs of seniors looking for a well-rounded community in which to reside.

Physicians

  • Kamal Modir (0.2 miles)
  • Life Hearing Health Centers (1.4 miles)
  • SwedishAmerican Hospital (1.4 miles)
  • Swedish American Medical Group (1.4 miles)
  • Luxetone (1.4 miles)
  • Rockford Psychiatric Medical Services (1.6 miles)
  • Amira Al-Basha. PA-C (1.6 miles)

Parks

  • Anderson Japanese Gardens (0.6 miles)

Hospitals

  • Swedish American Employee (1.3 miles)
  • Fresenius Medical Care (1.3 miles)
  • SwedishAmerican 9th St Center (1.5 miles)
  • The Bridge Clinic of Rockford (2 miles)
  • Javon Bea Hospital-Rockford (2.5 miles)
  • OSF Saint Anthony Medical Center (2.6 miles)

Pharmacies

  • Schnucks (1.4 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.4 miles)
  • Genoa A Qol Healthcare Company Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.5 miles)

Restaurants

  • Spring Garden Family Restaurant (1.4 miles)
  • Mulligans (1.5 miles)
  • McDonald's (1.5 miles)
  • Olympic Tavern (1.5 miles)
  • Lucha Cantina - R (1.6 miles)
  • Prairie Street Brewhouse (1.7 miles)
  • Latham Tap (1.7 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (3.2 miles)

Frequently Asked Questions

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