1409 North Main Street, Po Box 847, Benton, IL 62812
For more information about senior living options: (844) 490-3973
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The facility is very clean. The staff provide excellent care and are exceptionally helpful. The environment is quiet and peaceful. The facility has a home-like touch with friendly, helpful staff and an outstanding rehab program. The rooms are very clean and the food is good. The caregivers do a great job with the residents.
The staff are abusive. The DON tells residents to leave if they don't like it. There are very few good staff members; most are neglectful and try to break residents' spirits. The facility is completely understaffed. Evening nurses are uneducated and don't care about the patients. Nurses stand around and laugh and talk all evening while CNAs attend to the patients. Insulin was given without checking sugar levels, risking a diabetic coma. A severe bed sore developed, halting the resident's recovery.Benton Rehab and Health Care Center draws a wide range of impressions from those who have lived there or visited in support of loved ones. On one hand, several reviewers emphasize a clean environment, quiet and peaceful surroundings, and staff who are attentive and caring. They describe the facility as tidy and well-kept, with residents and families finding comfort in a home-like atmosphere. Some accounts even highlight an outstanding rehab program, noting that the staff are friendly, patient, and willing to help. For families and residents who prioritize cleanliness and approachable caregivers, these voices present a reassuring picture of what the center can offer.
In a number of comments, the staff are praised for their dedication and for making people feel at home. Reviews consistently mention good care from nurses and a team of caregivers who work to support residents' needs. Several statements suggest that the caregiving team communicates well and provides a sense of genuine care, contributing to a feeling of safety and support during recovery or daily life in the facility. There are also mentions of a home-like touch and a calm, quiet environment, which some readers associate with a positive senior living experience. In short, for those who value cleanliness, a welcoming staff, and a focus on rehabilitation, these narratives describe Benton Rehab and Health Care Center in favorable terms.
Beyond general impressions, some residents and families recount deeply positive personal experiences. One reviewer notes being moved by the care and support received, while another describes staff as "amazing" and consistently helpful. A few lines emphasize how the team of caregivers does a great job with residents, reinforcing the idea that compassionate attention and a cooperative atmosphere can be a meaningful part of the facility's daily routine. These accounts often frame Benton as a place where residents feel secure and well-supported, especially during rehabilitation or transitions in care.
However, the picture is far from uniform. A substantial portion of the feedback carries strong negative intensity, painting Benton Rehab and Health Care Center as a place where abuse, neglect, and poor leadership are real concerns. One reviewer characterizes the facility as terrible, naming a staff member by name and accusing them of bullying employees. Another describes the administrator or director of nursing (the DON) as telling families to leave if they don't like the care, suggesting a dismissive culture toward resident or family feedback. In these accounts, the atmosphere is described as harsh and unsupportive, with a small number of good individuals perceived as exceptions rather than the rule.
Understaffing is a recurring theme in the harsher reviews. The facility is described as understaffed, with evening nurses portrayed as uneducated or uncaring toward patients. The tone of these comments implies that caregiving is stretched thin, which some readers interpret as a direct contributor to diminished quality of care and resident distress. There are references to staff not only failing to meet expectations but actively telling families to seek care elsewhere, which underscores a climate of dissatisfaction and concern from the perspective of residents and their loved ones.
A particularly troubling set of anecdotes centers on patient safety and medical oversight. One account describes a resident developing a severe bed sore, with allegations that the nursing staff laughed or carried on during shifts while certified nurse assistants attended to patients. Another, more alarming, detail recounts insulin being administered without checking the resident's sugar levels for someone who is hypoglycemic - an omission that could lead to dangerous consequences. The reviewer who shared this experience voices a clear warning: the facility was under-staffed, the evening nurses were seen as uneducated, and a pattern of neglect was alleged. The writer emphasizes that such lapses are not merely administrative concerns but directly threaten a resident's health and recovery.
Together, these reviews create a complex portrait of a facility that can be a source of comfort and good care for some, while presenting serious red flags for others. On the positive side, cleanliness, a warm atmosphere, and attentive staff are repeatedly highlighted, with multiple residents and families expressing gratitude for supportive caregivers and effective rehabilitation programs. On the negative side, claims of abusive behavior by certain staff, a dismissive administrative stance toward complaints, clear understaffing, and specific medical lapses raise urgent questions about safety, supervision, and quality control. The spectrum of experiences suggests that outcomes at Benton Rehab and Health Care Center may depend heavily on individual staff availability, the particular shift, and the specific care team assigned to a resident at any given time.
For families considering this facility, the overarching message from these mixed reviews is to approach with thorough due diligence. Visit in person, meet the caregiving staff and the management team, and ask pointed questions about staffing ratios, supervision during evening and night shifts, and the facility's protocols for medication administration and wound care - especially in cases involving diabetes management and insulin administration. It is also prudent to seek up-to-date references from current residents or families, request a clear outline of the grievance process, and observe the daily routines to gauge whether the level of attention and respect aligns with one's expectations. In short, Benton Rehab and Health Care Center presents as a place with potential for compassionate care and strong rehab outcomes, but it also carries substantial concerns that warrant careful, individualized evaluation before making a final decision.
67 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rockford (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Benton Rehab & Health Care Center, located in the heart of Benton, IL, offers a warm and welcoming environment for individuals seeking assisted living support. This vibrant community is designed to enhance the quality of life for its residents while providing a comprehensive range of amenities and care services tailored to their needs.
The center features an array of amenities, ensuring that residents enjoy both comfort and convenience. Residents can take advantage of a beauty salon for personal grooming, relax in beautifully landscaped outdoor spaces or gardens, or participate in activities at the gaming room and fitness room. The community also promotes socialization with features like a dining room offering restaurant-style dining experiences and a cozy small library for quiet reading.
Benton Rehab & Health Care Center prioritizes resident well-being with its extensive list of care services. With 24-hour supervision and an on-call system, residents can feel secure knowing help is always available. Personalized assistance with daily living activities such as bathing, dressing, and transfers ensures that each resident receives the support they need while maintaining independence.
Culinary preferences are catered to with meal preparation services that accommodate special dietary restrictions. Residents can engage in various scheduled activities including planned day trips, fitness programs, and resident-run initiatives?providing opportunities for connection, engagement, and physical wellness.
Conveniently situated near essential local resources such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals enhances the overall lifestyle within Benton Rehab & Health Care Center. With transportation arrangements available for non-medical needs as well as trips to doctors? appointments ensuring that residents remain connected to their healthcare providers.
Benton Rehab & Health Care Center is more than just an assisted living facility; it is a thriving community where individuals can live comfortably while receiving dedicated support tailored to their individual lifestyles and health requirements.
Benton Rehab & Health Care Center is located at 1409 North Main Street, Po Box 847, Benton, IL 62812 in Franklin County, Illinois
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