Amberwood Care Centre in Rockford, IL
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Information last verified:
2313 North Rockton Avenue, Rockford, IL 61103
For more information about senior living options: (844) 490-3973
The staff are wonderful, and residents and families report a warm welcome. Amberwood is described as having a family atmosphere and staff who care deeply for the residents. There are always fun activities with prizes for the residents. The staff are kind, and there are always many of them around. The PT staff cannot be beat and work well with residents’ needs. The administration is approachable and helpful, making stressful times easier. The facility is described as a great nursing home with repeatedly delivered quality care. The food is well received and nutritious.
The facility is described as absolutely terrible, with caregivers who don’t seem to care for residents and safety lapses like leaving a patient’s catheter bag on the bed. The food is described as horrible and unsatisfactory. The staff are often unavailable or unprofessional, and administration is criticized as hostile and ineffective. The building is run-down and in disrepair, with holes in walls, mold, failing utilities, and clutter. The response time to call lights is very slow, leaving residents without assistance. There are reports of dirty conditions and poor infection control, including outbreaks not being disclosed to families.Amberwood Care Centre in Rockford, IL is best suited for families that prize a warm, family-like staff culture and a sense of continuity in care. When the right care team is on shift, residents experience attentive, personable treatment and a camaraderie among staff that some families find deeply reassuring. The center’s strength shows up in the loyalty of its workers, the presence of long-tenured CNAs and nurses, and a program that leans into social activity and personalized attention. Veterans and memory-care scenarios surface repeatedly in reviews as areas where Amberwood can be notably welcoming, with staff who communicate and engage in meaningful ways. For families who prioritize a genuine, homey atmosphere and consistent personal contact over pristine facilities, Amberwood can deliver meaningful peace of mind.
Yet there is a clear caveat that cannot be ignored: this community may not be the right fit for families who demand flawless cleanliness, consistently prompt response times, and meticulously maintained rooms. Several reviews flag serious maintenance and safety concerns, things like rooms that feel dilapidated, broken beds or rails missing, mold or wear in bathrooms, and outlets or cords left unsecured. Complaints about long call-light waits, unreturned questions, and limited privacy or accessibility in rooms push some families to look elsewhere. The administrative experience is another flashpoint in the feedback, with accounts of firm or dismissive responses that can undermine confidence when a loved one’s needs are urgent. Alternatives that show tighter oversight and more proactive accountability may be preferable for higher-acuity needs.
The key pros, a welcoming atmosphere, steady staffing, and a sense of familial care, do offset some of Amberwood’s more troubling gaps, but not universally. Positive experiences describe staff who are genuinely kind, willing to go the extra mile, and able to form real relationships with residents. Rehabilitation and skilled therapy receive consistent praise from several reviewers, who credit therapists and nurses with patient-centered attention and clear progress. For families navigating memory-care transitions, Amberwood’s approach in some cases feels stabilizing and reassuring: residents eat well, participate in activities, and form connections with caregivers who appear to know their histories. These strengths create a credible baseline of care that can feel deeply comforting when care needs are steady and the environment is well-staffed.
However, the weight of the negative feedback cannot be dismissed. Reports of hurried or rude interactions, safety hazards, and a perception that some staff are overwhelmed or under-supported are recurring themes. Instances cited include medication mishaps, alarms going unanswered, and rooms that feel unsafe or inadequately maintained. The contrast between the warm biographical stories from some families and the alarming accounts from others is stark, suggesting a facility whose performance swings with staffing levels and unit leadership. Where Amberwood remains steady, it shines; where it falters, the impact on a resident’s daily comfort and safety is palpable. Those who cannot tolerate that variability should seriously weigh alternatives that demonstrate more consistent operational discipline.
On balance, Amberwood functions as a viable option for those who can tolerate uneven execution in exchange for a personable, resident-centered ethos. Families who value staff accessibility, longstanding caregiver relationships, and a community vibe may find Amberwood’s strengths align with their loved one’s preferences and routines. The rehab pathways and memory-care engagement described by some residents’ families indicate that meaningful progress and daily purpose are achievable here when the right team is in place. Yet the decision hinges on a willingness to confront the more troubling, less predictable realities, the maintenance concerns, the variability in responsiveness, and the sometimes disquieting impressions of organization and safety.
For families actively evaluating Amberwood, a disciplined, hands-on due diligence approach is essential. Schedule multiple visits at different times of day, request unannounced tours of hallways and perimeters, and specifically inspect room safety features, call-light protocols, and cleanliness standards. Speak directly with administration about staffing levels, turnover rates, and how the facility handles urgent resident concerns. Review the dining options in person to assess consistency, nutrition, and the dining experience; ask about the frequency of menu changes and how special diets are accommodated. If a resident requires high-acuity medical oversight, or if there is a strong emphasis on cleanliness, privacy, and rapid response to alarms, Amberwood may be a good fit only if these expectations align with observed practice and the current leadership demonstrates reliable accountability. Otherwise, consider reputable alternatives in the area that show stronger performance consistently across these core metrics.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rockford (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Amberwood Care Centre is a premier assisted living community located in Rockford, IL. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers various amenities to cater to residents' needs and preferences. There is a beauty salon on-site for residents to indulge in pampering services. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided for easy access to nearby destinations. A computer center allows residents to stay connected with loved ones or pursue their interests online.
Dining options are abundant at Amberwood Care Centre. Residents can enjoy delicious meals in the dining room with restaurant-style dining experience. Special dietary restrictions are taken into consideration, ensuring that everyone's needs are met.
To promote an active and healthy lifestyle, the community provides a fitness room and wellness center for physical exercise and mental wellness programs to support overall well-being. Residents can also relax and unwind in the outdoor space or garden.
Care services at Amberwood Care Centre are top-notch with round-the-clock call system and supervision for peace of mind. Trained staff are available to assist with daily activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
Residents will never be bored thanks to the abundance of activities available. Concierge services are provided for convenience, while fitness programs keep residents physically active. Planned day trips allow exploration of nearby attractions, while resident-run activities encourage socialization among peers.
In terms of nearby facilities, there are two cafes, parks, pharmacies, places of worship, hospitals, and restaurants within close proximity to the community. This ensures that residents have easy access to essential services and opportunities for leisure or spiritual fulfillment.
Overall, Amberwood Care Centre offers a warm and inviting atmosphere where seniors can live comfortably while receiving personalized care and enjoying various amenities and activities tailored to their individual preferences and needs.
Amberwood Care Centre is located at 2313 North Rockton Avenue, Rockford, IL 61103 in Winnebago County, Illinois
Amberwood Care Centre on seniors.fyi includes 9 photos including images showing interior, building, trees, landscaping, architecture, wheelchair, reading, outdoor, and more.
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Interior
Building
Architecture
Trees
Dining
Landscaping
Porch
Wheelchair
