Presence St Anne Center in Rockford, IL
SaveInformation last verified:
4405 Highcrest Road, Rockford, IL 61107
For more information about senior living options: (844) 490-3973
The staff are warm, caring, and skilled, making the environment feel like home. The facility is clean, well maintained, and welcoming for residents and visitors. The staff are friendly and consistently go the extra mile to help. Families are kept informed about their loved ones’ care and status. The rooms are spacious, nicely furnished, and aesthetically pleasing. The care team works well together, with attentive nurses, aides, and therapists. The rehabilitation services (PT/OT) are effective and well-coordinated. The environment is a compassionate, respectful place where residents are treated with dignity. Hospice and end-of-life care are provided with kindness and support. Overall, the experience is positive and reassuring for families.
Call lights were not answered in a timely manner, sometimes for 45 minutes to an hour. The reviewer would give 0 stars if possible, feeling the facility deserved none. A CNA allegedly warned that morning medications would not be given unless told to comply. The food was described as terrible, with tortellini served dry and without sauce. Dinners were forgotten and morning pain meds were not given, causing missed therapy. The room and floors were dirty or sticky, indicating cleaning shortcomings. Oral care was neglected for several days. There was a claim of favoritism toward wealthier patients and unreturned phone calls. Staff appeared unresponsive, with multiple failed attempts to contact them. A discharge left the patient in worse condition, with no accountability noted; the facility was not recommended. Night staff allegedly failed to administer meds and services, and breakfast was burnt. A resident developed bed sores and lacked adequate care, described as unacceptable by a former nursing professional.Presence St. Anne Center in Rockford is best suited for families seeking a warm, home-like skilled-nursing and rehab environment with a faith-informed culture. The facility regularly earns praise for compassionate, hands-on care from nurses, CNAs, and therapists, and for a environment that feels more like a supportive community than a cold hospital wing. For residents transitioning from hospital recovery to long-term care, or those needing ongoing physical therapy, occupational therapy, and regular nursing support, this center offers a practical blend of dignity, accessibility, and personal attention. The Catholic faith context and ongoing spiritual care are tangible assets for families who value that dimension as part of daily care.
Those who may want to consider alternatives should weigh reliability and predictability in everyday routines as a top priority. Several reviews flag gaps in responsiveness and consistency, timely delivery of medications, meals, and call-light responses in particular, and a few residents experienced lapses that can be unsettling. If a family cannot accept intermittent gaps in basic care delivery, or if administrative responsiveness and transparent, proactive communication are nonnegotiable, it would be prudent to explore other options. Additionally, concerns about meal variety, occasional housekeeping inconsistencies, and some patients feeling overlooked at times suggest that this facility may not be the best fit for those who demand flawless, near-perfect day-to-day operations.
On the plus side, the positives strongly tilt toward a high-touch, person-centered care model. The environment feels homelike, with spacious, nicely furnished rooms and thoughtful touches that help residents settle in, such as visible natural light, comfortable seating, and easily accessible social spaces. The staff roster is repeatedly described as friendly, patient, and genuinely invested in residents’ well-being, from front-desk warmth to nursing attentiveness and the rehabilitative services. Therapy teams, PT and OT, are frequently cited as effective contributors to recovery and ongoing mobility, while the overall nursing care is noted for its competence and compassion. For families seeking meaningful daily contact and a sense that staff know the resident beyond the chart, these are substantial advantages.
Yet the cons cannot be dismissed. Multiple reviewers recount serious frustrations around call-lights and responsiveness, with reports of extended delays that verge on dangerous in some cases. There are credible accounts of missed meals, gaps in pain or wound management, and even unsettling experiences with discharge or daily routines that left family members unsettled. Laundry, cleaning, and odor control emerge as recurring housekeeping concerns, and a few families describe difficulties in obtaining timely information from administration or financial departments. Taken together, these issues highlight a pattern: when operations slip, the care quality feel can deteriorate quickly, even for well-intentioned staff.
The critical question becomes whether the strong, resident-focused care and the faith-based ethos can offset the operational inconsistencies. For many families, the answer is yes. The staff’s evident warmth, the focus on dignified treatment, and robust rehab services create a meaningful, stabilizing core that helps residents regain capacity and maintain function. The presence of volunteers, family-friendly visiting policies, and a sense of community contribute to emotional well-being, which can buffer some day-to-day friction. In short, the core caregiving capability here is real and reliable when the facility operates smoothly; the question is whether ongoing oversight can keep it consistently smooth.
For families deciding now, a practical approach is essential: arrange a thorough tour with a specific agenda to observe shift changes, call-light response times, and med/therapy coordination. Speak directly with multiple staff members about daily routines, and request to review recent care plans, wound or pain management notes, and discharge planning scenarios. Ask about steps taken when concerns arise, and verify how concerns are tracked and resolved. If long-term consistency, transparent communication, and consistently high-quality meals are nonnegotiable, it may be wise to compare Presence St. Anne Center with other local options. For the right family, this community can deliver meaningful, compassionate care and a supportive, faith-aligned milieu; for others, it may be worth steering toward alternatives that promise tighter operational reliability.
179 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rockford (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Presence St Anne Center in Rockford, IL is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community focuses on providing a comfortable and enjoyable environment where seniors can thrive and receive the support they need.
The amenities at Presence St Anne Center are designed to cater to the various needs and interests of its residents. There is a beauty salon for pampering and grooming needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, while a computer center provides access to technology. The dining room offers restaurant-style dining with special dietary restrictions accommodated, and there is also a kitchenette for residents who prefer to cook their own meals. Other amenities include a fitness room, fully furnished accommodations, a gaming room, outdoor space, small library, telephone service, move-in coordination assistance, housekeeping services, wellness center with activities focused on mental wellness program.
Care services at Presence St Anne Center are comprehensive and tailored to meet individual needs. The community has 24-hour call systems and supervision to ensure safety and assistance is readily available when required. Trained staff provide assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management ensures that medications are taken correctly and on time. Additionally, there are special diabetic diets available in the meal preparation service.
Residents also have access to a variety of activities designed to promote socialization and engagement within the community. Concierge services are available for personalized assistance, while fitness programs keep residents active and healthy. Planned day trips offer opportunities for exploration outside of the community, while resident-run activities provide creative outlets for self-expression. Scheduled daily activities ensure that there is always something fun happening within the community.
Presence St Anne Center boasts an excellent location with convenient access to various amenities outside the community itself. With four cafes nearby, residents can enjoy outings or meet up with friends for a cup of coffee. The presence of two parks nearby offers opportunities for outdoor recreation and leisurely walks. There are also 14 pharmacies, 44 physicians, 31 restaurants, and five hospitals in close proximity, providing easy access to healthcare services and dining options.
Overall, Presence St Anne Center offers a warm and inviting atmosphere with exceptional amenities, care services, and activities to ensure that residents can enjoy a fulfilling and comfortable lifestyle.
Presence St Anne Center is located at 4405 Highcrest Road, Rockford, IL 61107 in Winnebago County, Illinois
Presence St Anne Center on seniors.fyi includes 5 photos including images showing interior, healthcare, building, entrance, architecture, brick, gym, exercise equipment, and more.
Siena on Brendenwood
Rockford, IL
Well-maintained apartments with in-unit kitchens and active social programs.
St Anne Place
Rockford, IL
Specialized diabetic care and a social, faith-inclusive environment with various activities.
Orput Companies
Rockford, IL
Excellent access to nearby cafes, parks, pharmacies, physicians, restaurants, and hospitals.
Right At Home of Rockford
Rockford, IL
Excellent proximity to dining, parks, and medical services.
Community Care Systems Inc
Rockford, IL
Vibrant atmosphere and open communication among staff fostering teamwork.
Pa Peterson At The Citadel
Rockford, IL
Clean, homey environment with knowledgeable staff and engaging activities.
Independence Village Rockford
Rockford, IL
Spacious rooms with extensive on-site amenities and a friendly, community-focused atmosphere.
Longwood Plaza
Rockford, IL
Independent living with diabetic care and convenient amenities.
Peterson Meadows
Rockford, IL
Strong sense of community with friendly staff, good dining, and well-equipped apartments.
Comprehensive Guide to Qualifying for Home Health Care Services
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
Interior
Building
Dining
Exercise Equipment
Healthcare
