Alden Park Strathmoor in Rockford, IL

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Alden Park Strathmoor in Rockford, IL

Information last verified:

5668 Strathmoor Drive, Rockford, IL 61107

For more information about senior living options: (844) 490-3973

3 from 54 reviews
5 stars
23
4 stars
2
3 stars
4
2 stars
2
1 stars
23

Overall Review of Alden Park Strathmoor

Pros

  • pro Alden Park Strathmoor has very caring staff and has been extremely attentive to residents’ needs.
  • pro Management is responsive and keeps families informed about care.
  • pro Park Strathmore staff are supportive and reach out to families, making them feel involved.
  • pro The nursing and CNA staff are excellent and treat residents like family.
  • pro Tracy and Robyn are praised for wonderful care of a family member.
  • pro Alden Park Strathmoor is described as a godsend by families who feel residents are treated with respect.
  • pro The staff across all roles know residents well and look out for them.
  • pro Park Strathmoor is consistently described as clean, friendly, and caring.
  • pro Families report that the care is good and that staff keep residents engaged with activities and dignity.

Cons

  • pro The facility is dangerously understaffed, with one nurse for dozens of patients, leading to missed signs and delayed care.
  • pro Basic amenities fail, including malfunctioning call buttons, sinks, and toilets, compromising residents' safety and hygiene.
  • pro Staff are described as rude, unprofessional, and inattentive, with some workers ignoring call lights or spending time on breakroom phones.
  • pro The facility engages in financial pressure on families, including alleged extortion for thousands of dollars and improper billing.
  • pro Residents experience neglect and unsafe conditions, sometimes resulting in hospital transfers or worse.
  • pro Management is unresponsive, communication is poor, and information is not shared promptly with families.
  • pro The environment is outdated and poorly maintained, with dirty conditions, bad smells, and unappealing meals.
  • pro Some reviews allege the facility prioritizes profit over patient welfare and that staff training is inadequate.

Review

Alden Park Strathmoor in Rockford is best suited for families seeking a smaller, more intimate campus where daily routine and personal attention matter, and where a Catholic or faith-oriented environment can provide a familiar rhythm for residents. The ideal resident is someone who benefits from steady caregiver contact, enjoys structured activities, and can participate in rehabilitation and social programs without requiring around-the-clock, hospital-grade medical oversight. The setting can feel restorative for residents who value relationships with staff and peers, and for families willing to stay actively involved to monitor care. The smaller scale and some staff connections create a sense of continuity that larger, more impersonal facilities often struggle to deliver. For seniors with moderate care needs and a preference for a homelike atmosphere, this community can be a reassuring fit, particularly if spiritual or community life is a meaningful anchor.

Alternatives should be on the radar for anyone whose priorities include robust medical oversight, flawless facility operations, or highly predictable, always-on staffing. Several reviews underscore a pattern of understaffing and delayed responses, with residents sometimes waiting for assistance or facing basic maintenance lapses. For families navigating complex medical needs, rehab-heavy post-acute scenarios, or residents who cannot tolerate any gaps in safety and attention, a larger campus with deeper medical resources and more transparent administrative processes may be a safer bet. Nonverbal residents or those with significant mobility or cognitive challenges may benefit from facilities designed around continuous supervision and fail-safes that mitigate the kind of inconsistencies reported here. In short, this community can work well with engaged families and moderate care requirements, but it may fall short for high-acuity needs.

On the upside, many residents benefit from genuinely caring staff who seem to know residents by name and respond when possible. Multiple accounts highlight nurses and CNAs who demonstrate compassion and a willingness to go the extra mile, and several families praise management responsiveness when concerns are raised. The activity calendar, bingo, movement exercises, music, and social events, offers meaningful engagement that can lift mood and preserve a sense of purpose. The facility’s intimate scale can facilitate closer caregiver-resident relationships, and a number of families feel that staff treat residents with dignity and respect. For some families, these human touches, the personal attention, the routine communication, and the sense that their loved one matters to the team, are the deciding factor when comparing this community to larger, more impersonal options.

Yet the negatives are persistent and significant enough to affect daily life and long-term confidence. The loudest red flags involve staffing levels, with reports of insufficient coverage that leave residents without timely help for meals, medications, or calls for assistance. Infrastructure problems, nonfunctional call lights, broken bathrooms, and maintenance gaps, erode trust and safety, sometimes triggering hospital transfers or emergency visits that could have been avoided. Administrative issues recur in the form of billing disputes, unclear or inconsistent care plans, and delays in obtaining therapies or even basic information. Some families describe rude or disengaged behavior from certain staffers, weekend slowdowns, and a perceived emphasis on paperwork or occupancy over resident welfare. When safety and reliability are compromised week after week, the overall experience shifts from hopeful to deeply concerning.

Despite these challenges, the core strengths can still anchor a decision if the family can actively manage risk. Pros like compassionate, engaged staff and structured daily programs can offset some operational flaws for residents who are relatively stable and whose families commit to regular oversight. The religious culture and the sense of “family” among many caregivers can contribute to a supportive atmosphere, particularly for residents who value routine, spiritual care, and consistent human contact. The key question becomes whether these strengths are sufficient to sustain quality of life in the face of ongoing staffing and communication gaps. If a plan exists to monitor care closely, ensure timely interventions, and hold leadership accountable for maintenance and billing, the facility can function as a respectable option for the right resident.

For decision-makers, a rigorous, action-oriented evaluation is essential. Prioritize an on-site tour with concrete checks: observe staffing levels across shifts, perform a test of call-light responsiveness, inspect restrooms and common areas for cleanliness and upkeep, and request a transparent schedule of therapies, equipment, and medication management. Demand a current, written care plan with assigned team members and clear metrics for daily goals and safety checks. Scrutinize the billing history and clarify what Medicare, Medicaid, and private pay cover to avoid surprises after admission. If warmth, activity variety, and a faith-aligned, family-centered environment are non-negotiables, Alden Park Strathmoor can deliver, provided staffing stability and administrative transparency are actively demonstrated and maintained. For those prioritizing medical redundancy, speed, and modern facilities, it is prudent to compare other options that promise tighter control over operations and a more consistently resourced clinical team.

Features

Housing

  • 189 resident community capacity 189 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Greater Rockford (7 miles away) Greater Rockford (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Alden Park Strathmoor in Rockford, IL is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful and comfortable living environment with fully furnished apartments featuring private bathrooms and kitchenettes.

Residents at Alden Park Strathmoor can enjoy various amenities such as a beauty salon, gaming room, small library, and outdoor spaces. They also have access to cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to stay connected with their loved ones. Additionally, the community operates transportation for non-medical purposes and provides transportation arrangements for doctors' appointments.

Care services at Alden Park Strathmoor are comprehensive and tailored to meet individual needs. With 24-hour call systems and supervision, residents can always feel safe and secure. The dedicated staff is available to provide assistance with activities of daily living including bathing, dressing, transfers, and medication management. The community also offers specialized care such as diabetes diets and mental wellness programs. Meal preparation and service are provided to ensure nutritious dining options that can accommodate special dietary restrictions.

Residents can engage in a variety of activities planned by the community including fitness programs, resident-run activities, scheduled daily activities, and exciting day trips. Concierge services are also available to assist residents with any additional needs or requests.

Located in Rockford, IL, Alden Park Strathmoor benefits from being surrounded by numerous amenities nearby. Six cafes provide convenient options for dining or socializing outside the community. With two parks nearby, residents can enjoy nature walks or picnics in peaceful surroundings. Eleven pharmacies make it easy for residents to obtain medications conveniently while 48 physicians ensure medical attention is readily available when needed. In addition, 31 restaurants offer plenty of choices for dining out if desired. Finally, having two hospitals nearby ensures that excellent medical care is easily accessible if required.

Alden Park Strathmoor strives to provide a comfortable, safe, and stimulating environment for its residents. With its extensive amenities, comprehensive care services, and convenient location near various amenities, this assisted living community offers the perfect blend of comfort and convenience for those seeking a vibrant lifestyle in Rockford, IL.

Nearby Places of Interest

This part of Rockford, Illinois offers a convenient and diverse array of amenities for seniors looking to settle in the area. With a variety of restaurants nearby, including Culver's, Red Lobster, and Dos Reales Mexican Restaurant, there are plenty of dining options to suit different tastes. Additionally, there are several hospitals and pharmacies within close proximity for easy access to medical care. For those in need of physician services, various clinics specializing in different areas such as gastroenterology and orthopedics are also available nearby. If you enjoy spending time outdoors, Midway Village Park and Walking Path provides a peaceful setting for leisurely walks. Overall, this part of Rockford offers a mix of convenience, healthcare facilities, dining options, and recreational activities that may be appealing for seniors considering it as a potential location for retirement living.

Restaurants

  • Culver's (0.1 miles)
  • Dos Reales Mexican Restaurant (0.3 miles)
  • Red Lobster (0.3 miles)
  • Lino's (0.3 miles)
  • Shogun Japanese Restaurant (0.4 miles)
  • Portillo's Hot Dogs (0.4 miles)
  • Uncle Nick's (0.5 miles)

Hospitals

  • OSF Saint Anthony Medical Center (0.1 miles)
  • DaVita Churchview Dialysis (1.4 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Walmart Pharmacy (1.5 miles)
  • Meijer Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.3 miles)

Physicians

  • Rockford Gastroenterology Associates (0.3 miles)
  • Perryville Surgical Associates (0.3 miles)
  • Osf Specialty Clinic (0.3 miles)
  • Comprehensive Prosthetics and Orthotic Services (0.3 miles)
  • OrthoIllinois-Scott Trenhaile MD (0.4 miles)
  • Cosmetic Surgery & Laser Institute (0.4 miles)
  • Orthoillinois Rockford Roxbury Rockford (0.4 miles)

Cafes

  • Starbucks (0.5 miles)
  • Panera Bread (1.3 miles)
  • Starbucks (1.8 miles)
  • Eggsclusive Cafe (2 miles)
  • Starbucks (2.4 miles)
  • Starbucks (2.8 miles)

Parks

  • Midway Village Park and Walking Path (1.4 miles)
  • Anderson Japanese Gardens (3.1 miles)

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