Proctor Com Hospital - Skilled Nursing Center in Peoria, IL
Proctor Com Hospital - Skilled Nursing Center is a nursing home community in Peoria, IL.
Information last verified:
5409 North Knoxville Avenue, Peoria, IL 61614
For more information about senior living options: (866) 208-4318
2.4 from 78 reviews
5 stars
23
4 stars
2
3 stars
2
2 stars
4
1 stars
47
Overall Review of Proctor Com Hospital - Skilled Nursing Center
caveat3 reviews mention this
Communication is hit or miss
Residents and families describe long waits and unclear updates during care.
Several reviewers say they spent hours waiting without knowing what was happening, and that communication left them frustrated. Others describe care coordination challenges, including uncertainty around discharge planning. A few also report difficulty getting clear guidance when trying to navigate support needs.
caveat5 reviews mention this
Cleanliness concerns come up
Some residents describe the facility as dirty or in need of updating.
Multiple reviews mention cleanliness problems, including reports of filthy rooms and areas that felt poorly maintained. One reviewer also points to needing more updating, and another describes noise and a lack of cleanliness on the patient floor. A smaller number of reviewers counter with praise for a clean environment and minimal wait times, but cleanliness complaints still recur in the feedback.
caveat3 reviews mention this
Dementia and mental health care
Some reviews raise concerns about handling dementia and psychiatric needs.
At least one family member says staff were not able to care for a patient with dementia who was also in pain. Other reviewers describe distressing experiences related to mental health treatment decisions and how those situations were handled. Taken together, the feedback suggests special-needs care may be inconsistent for more complex clinical situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
36 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Greater Peoria Regional (8 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Proctor Professional Building (0.1 miles)
George C. Gilbert, MD (0.1 miles)
Peoria Women's Health (0.1 miles)
Osf Infusion Center (0.2 miles)
Bochantin Ob Gyn Services (0.2 miles)
Midwest Family Medical (0.2 miles)
Mommy Vision (0.2 miles)
Hospitals
Proctor Hospital (0.1 miles)
UnityPoint Health - Proctor (0.2 miles)
Orland Park Dental Program (2.6 miles)
University of Il Department of Pediatrics (3.2 miles)
OSF Milestone Building (3.3 miles)
Osf Forest Park (3.3 miles)
Saint Francis Hospital Auxiliary Service Guild (3.4 miles)
Pharmacies
Walgreens (0.4 miles)
Medicine Stop (0.8 miles)
Schnucks (0.8 miles)
Walgreens (1.8 miles)
Walgreens (1.8 miles)
Walgreens (2.3 miles)
Walgreens (2.6 miles)
Places of Worship
Church Of The Brethren-Peoria (0.5 miles)
Church of Jesus Christ of Latter Day Saints (3.2 miles)
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