Information last verified:
5409 North Knoxville Avenue, Peoria, IL 61614
For more information about senior living options: (844) 490-3973
The MRI team is amazing; the staff are caring and knowledgeable. The patient felt exceptionally cared for; doctors and nurses were quick and attentive. The ER staff provided awesome service; the ANP and LPN did an excellent job. The orthopedic unit staff were kind, attentive, and listened to concerns. A nurse provided calm, compassionate care during IV insertion. Staff offered comforting gestures that helped the patient feel at ease. The cafeteria offers good food at reasonable prices. The med-surgery team on the 3rd floor was excellent, professional, and friendly. The surgical team was reassuring and highly competent. The staff were nice and attentive, ensuring the patient was comfortable and free from pain.
The patient was forcibly injected against their will, leaving them unconscious. A nurse was described as psychopathic and predatory toward the patient. The ED was described as disgusting and dirty. Staff were accused of misrepresenting the patient’s perceptions by insisting the voices were real and the patient was hearing them. A nurse yanked the patient’s ear when the patient pointed out an issue with an earring, showing a lack of listening. Staff were overheard talking poorly about the patient and were distracted by their phones. The facility showed poor dementia care and failed to communicate clearly with the patient’s family. The hospital was criticized for rude, inconsistent, and at times inhumane treatment of patients. The ER experienced long wait times with front-desk coverage often absent or unhelpful.Best suited for families navigating post-acute care after hospitalization, who value proximity to Peoria’s hospital network and are prepared to supervise care closely. Proctor Com Hospital - Skilled Nursing Center can meet short-term recovery needs when skilled nursing oversight and rehabilitation services are required and the family can supplement staff with vigilant advocacy. The setting offers access to hospital-based resources and a pathway to smoother transitions back into the community, which matters when the care plan hinges on timely therapy, accurate medication management, and clear discharge coordination. However, this is not a settled choice for long-term dementia care or for households demanding a consistently calm, organized environment with steady staffing and proactive communication every day. The best match emerges when families are ready to monitor, question, and escalate as needed to keep care on track rather than assuming a uniformly reliable experience.
Alternatives should be seriously considered for dementia-focused needs or for families prioritizing predictable communication, steady staffing, and clean, well-maintained units. Several reviews underscore ongoing issues with attentiveness, listening, and courtesy, along with gaps in care planning and discharge coordination. If sustained empathy, continuity across shifts, and a facility-wide culture of accountability are nonnegotiable, the data suggest looking elsewhere before committing. The risk profile here includes episodic good days dulled by repeated reports of inconsistent care, which can erode confidence in long-term stability.
Key pros show up in isolated, meaningful moments: there are anecdotes of compassionate staff who go beyond the call to comfort patients, explain procedures, or advocate for individual needs. When nurses or CNAs demonstrate genuine attentiveness, the impact can be substantial, especially during transitions from hospital to SNF or when managing complex rehab plans. Some teams are praised for efficiency, responsiveness, and delivering essential care promptly. Yet the main cons are persistent enough to blunt those occasions: frequent communication failures, inconsistent staffing, and front-desk interactions that color the overall impression. Dementia care is repeatedly described as an area needing stronger oversight, discharge planning is uneven, and family inquiries often require repeated prompts. In practical terms, a few standout moments cannot compensate for routine gaps that recur across shifts and days, undermining caregiving consistency.
Practical tour and due-diligence recommendations are essential. Demand to meet a care manager or case manager who will accompany the patient through rehab and discharge. Inquire about daytime and overnight staffing ratios, especially CNA coverage, and request to see the go-to nurse assigned to the patient. Probe the facility’s dementia-care training, pain management protocols, and the procedure for documenting and escalating family communications. Ask about discharge planning timelines, check the specificity of medication regimens, and confirm therapy schedules in writing. Look for tangible signs of organization: a calm environment, clear signage, an orderly front desk, and consistently respectful bedside manners that translate into reliable daily care rather than episodic kindness.
Ownership transitions and consistency concerns require explicit inquiry. The merger-era turbulence has yielded a mixed record on communication, social services responsiveness, and overall accountability. Families should verify current leadership stability, staffing continuity, and ongoing staff training. Cleanliness and order on patient floors matter as much as clinical outcomes; a chaotic or unkempt environment predictably interrupts comfort, safety, and trust. The risk is broader than individual missteps; it encompasses the quality of care coordination that aligns medical needs, family expectations, and timely discharge. Probe those processes with diligence to determine whether the daily reality matches the intended care plan.
Bottom line: Proctor Com Hospital - Skilled Nursing Center is worth considering for families who can commit to active oversight, want convenient access to Peoria’s hospital network, and can tolerate a degree of variability in daily care. For many families seeking reliable long-term dementia support, consistent communication, and a consistently calm, clean environment, it pays to evaluate stronger alternatives first. If choosing this community, enter with a formal care plan, scheduled reviews, and a clear escalation path. Bring a trusted advocate to every tour, seek firsthand references from current residents or families, and insist on observing a typical day across multiple shifts. The realistic verdict is that occasional compassionate care cannot overcome the systemic inconsistencies that show up in routine operations, making thorough due diligence and cautious expectations essential for any decision.
36 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Peoria Regional (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Proctor Com Hospital Skilled Nursing Center in Peoria, IL is a premier assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community boasts comfortable and fully furnished accommodations, complete with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure residents stay connected.
Mealtimes are a delightful experience at Proctor Com Hospital Skilled Nursing Center, with restaurant-style dining offered in a spacious and inviting dining room. The community also takes pride in catering to special dietary restrictions, ensuring that each resident's nutritional needs are met.
Residents have access to various amenities and spaces throughout the community. They can enjoy the well-maintained outdoor space, perfect for taking a stroll or spending leisure time amidst nature. For those who enjoy reading or quiet activities, there is a small library available onsite.
At Proctor Com Hospital Skilled Nursing Center, the wellbeing and care of residents are top priorities. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents maintain their health routines effectively. Additionally, there is a mental wellness program in place to support the emotional wellbeing of residents.
Engaging activities are an integral part of life at Proctor Com Hospital Skilled Nursing Center. Residents can participate in resident-run activities as well as scheduled daily activities designed to promote social interaction and overall wellness.
The community's convenient location ensures easy access to essential services nearby. With five cafes, eight pharmacies, 41 physicians, 34 restaurants, two places of worship, one theater within close proximity, residents have ample options for recreation and accessing necessary resources. Furthermore, having nine hospitals nearby provides peace of mind knowing that healthcare facilities are within reach if needed.
Proctor Com Hospital Skilled Nursing Center offers a nurturing environment where residents can receive personalized care while enjoying a variety of amenities and engaging activities.
Proctor Com Hospital - Skilled Nursing Center is located at 5409 North Knoxville Avenue, Peoria, IL 61614 in Peoria County, Illinois
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