5409 North Knoxville Avenue, Peoria, IL 61614
For more information about senior living options: (844) 490-3973
The MRI team is AMAZING; Dr. Chesis, Jill, Rachel, Carrie, Dave, and Lee are caring and knowledgeable. In a difficult Norovirus/sepsis admission, the doctors and nurses were quick, attentive, and made the patient feel a high level of priority. Brittany and Lauren provided compassionate care and made the patient feel truly cared for. Lauren went above and beyond to check on the patient during a tough moment, offering reassurance. The surgical team was kind, attentive, and listened to concerns while explaining the procedure clearly. The 3rd floor med/surgery staff were excellent - professional and friendly. The hospital cafeteria is excellent and reasonably priced. The staff were friendly, accommodating, and helped the patient feel at ease throughout the experience. A nurse offered warm blankets and comforting care, and another nurse gave a reassuring hug.
The care for dementia patients was inadequate and poorly managed. The staff lacked clear communication with families and had no reliable go-to person for the patient's care. The hospital staff were described as the worst, bordering on inhumane treatment. A patient was discharged with an infection and severe pain after their stay. The ER experience was terrible: long waits, pain not addressed, and little empathy. Front desk and reception staff were rude, condescending, and unhelpful. The facility was dirty and poorly maintained, with dirty rooms and floors. There was a lack of patient advocacy and difficulty reaching medical records. There were delays and miscommunications that worsened the patient's condition. Tests and scans were mishandled or miscommunicated, leading to improper care.Proctor Com Hospital - Skilled Nursing Center in Peoria is best suited for families seeking a local, hospital-linked skilled-nursing option that can support post-acute recovery or ongoing nursing needs, so long as vigilant oversight remains constant. It rewards families who are willing to stay engaged with care teams, demand clear discharge plans, and insist on steady nursing assignments and detailed treatment explanations. This is not a set-it-and-forget-it facility; success hinges on proactive communication and ongoing advocacy. For residents with dementia or complex memory-care needs, however, the gaps in dementia-focused training and the absence of a consistently specialized approach are real red flags, making this a far from ideal home without strong family involvement.
Alternatives are worth considering for families prioritizing dementia-specific care, seamless communication, and consistent service. Reviews repeatedly flag variability in staffing and responsiveness and the lack of a reliable go-to person. In that light, SNFs with dedicated memory-care programs, higher staffing ratios, and transparent, proactive family communication are prudent benchmarks. If memory care is a primary need or if daily oversight by a family member is not feasible, exploring other facilities with formal memory-care units and proven care-planning processes is a safer bet. For those with surgical or acute-care trajectories, ensure the SNF aligns with post-acute goals rather than becoming a communication bottleneck.
On the positive side, when staff are present and engaged, compassionate nursing and attentive aides can make a meaningful difference. Several reviewers recount moments of genuine care, easy bedside communication, and thoughtful attention that help residents feel seen and safe. These bright spots show what capable teams can achieve and suggest that the facility's medical oversight and nursing skills can meet basic standards when the right people are on shift. Yet these moments are not reliably replicated, and the overall experience is tempered by inconsistencies in who is on duty, how care plans are explained, and how families are kept informed.
The most persistent themes across the feedback are inconsistency and communication gaps. Families report uncertainty about who oversees a patient's plan, discharges arranged without timely updates, and staffing variability that leaves dementia-related needs underserved. There are also reports of discourteous interactions and delays in urgent or post-acute settings, along with occasional concerns about the environment and cleanliness. While some floors or teams receive praise, the overarching signal is that quality is highly dependent on shift staffing, making stable, predictable care unpredictable for residents who require steady attention and clear, ongoing fam?ily involvement.
Prospective residents should demand clarity and accountability before choosing. Ask for a named primary nurse or care coordinator, and confirm a dementia-care approach if memory needs exist. Establish a transparent routine for daily handoffs between shifts and request recent survey results or accreditation findings to gauge recent improvements. Insist on a tour focused on how pain relief, hydration, and routine medications are managed, and evaluate the unit's ambience, cleanliness, and noise levels. Engage current residents or families about consistency, and set explicit expectations for how and when families will be involved in care decisions and discharge planning.
In practical terms, the decision hinges on tolerance for variability and the value placed on active oversight. Proctor Com Hospital - Skilled Nursing Center can meet basic skilled-nursing needs and support rehabilitation, but the record shows a wide swing in care quality, communication, and timeliness that can undermine comfort and safety, particularly for those with dementia. For families willing to intervene continually and demand accountability, the facility can be workable. For those seeking a reliably calm, dementia-capable environment with steady staffing and proactive communication, exploring stronger-memory-care options and facilities with demonstrated staffing stability is the wiser path.
36 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Peoria Regional (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Proctor Com Hospital Skilled Nursing Center in Peoria, IL is a premier assisted living community that offers an array of amenities and care services to cater to the needs of its residents. The community boasts comfortable and fully furnished accommodations, complete with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to ensure residents stay connected.
Mealtimes are a delightful experience at Proctor Com Hospital Skilled Nursing Center, with restaurant-style dining offered in a spacious and inviting dining room. The community also takes pride in catering to special dietary restrictions, ensuring that each resident's nutritional needs are met.
Residents have access to various amenities and spaces throughout the community. They can enjoy the well-maintained outdoor space, perfect for taking a stroll or spending leisure time amidst nature. For those who enjoy reading or quiet activities, there is a small library available onsite.
At Proctor Com Hospital Skilled Nursing Center, the wellbeing and care of residents are top priorities. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents maintain their health routines effectively. Additionally, there is a mental wellness program in place to support the emotional wellbeing of residents.
Engaging activities are an integral part of life at Proctor Com Hospital Skilled Nursing Center. Residents can participate in resident-run activities as well as scheduled daily activities designed to promote social interaction and overall wellness.
The community's convenient location ensures easy access to essential services nearby. With five cafes, eight pharmacies, 41 physicians, 34 restaurants, two places of worship, one theater within close proximity, residents have ample options for recreation and accessing necessary resources. Furthermore, having nine hospitals nearby provides peace of mind knowing that healthcare facilities are within reach if needed.
Proctor Com Hospital Skilled Nursing Center offers a nurturing environment where residents can receive personalized care while enjoying a variety of amenities and engaging activities.
Proctor Com Hospital - Skilled Nursing Center is located at 5409 North Knoxville Avenue, Peoria, IL 61614 in Peoria County, Illinois
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