Proctor Wound Clinic | Reviews

Name: Proctor Wound Clinic
Address: 5409 N Knoxville Ave, Peoria, IL, 61614
Telephone: (309) 689-6040
Rating: 2.4

5409 N Knoxville Ave, Peoria, IL 61614

To contact a resident: (309) 689-6040

For more information about senior living options: (866) 208-4318

2.4 from 65 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Proctor Wound Clinic

common 11 reviews mention this

Compassion stands out in reviews

Many residents and families describe genuinely compassionate, attentive care.

Several reviews say nurses and other team members checked in often, took concerns seriously, and helped make stressful moments feel more manageable. A number of families singled out specific individuals for being considerate and supportive during pain, fear, or homesickness. Other reviews mention the opposite experience, but the positive stories are specific about frequent check-ins and emotional support during care.

caveat 4 reviews mention this

Communication and discharge feel inconsistent

Residents and families describe delays and gaps in communication during care.

Some reviewers report long stretches without clear updates, including waiting for hours without knowing what was happening next. Others describe confusion around discharge timing, discharge planning, or who was responsible for coordinating next steps. A few reviews also mention difficulty reaching patient advocacy or getting responses, which adds to the frustration when families need answers quickly.

caveat 5 reviews mention this

Cleanliness concerns come up repeatedly

A recurring complaint is that the facility did not feel clean.

Multiple reviews directly call out dirty conditions, including reports of filthy waiting areas and unclean floors. Some reviewers describe this alongside long waits, feeling ignored, or not getting what they needed promptly. Even where care is described as good, cleanliness is still mentioned as a negative point by others.

caveat 8 reviews mention this

Follow-through and care consistency varies

Reviews describe uneven follow-through, from testing to pain management.

Some reviewers report that requested steps were not completed, such as not getting expected samples or not receiving needed fluids. Others mention being discharged before symptoms were addressed or feeling that diagnosis decisions were not based on up-to-date information. There are also accounts of process problems that affected pain medication or required seeking care elsewhere for procedures.

common 2 reviews mention this

Nearby providers are within reach

The surrounding area includes nearby hospitals and medical offices.

In addition to the community itself, nearby options include hospitals and physician offices, which can matter when care needs may extend beyond one visit. Reviews focus on the hospital experience, while the location context reflects access to other medical services close by.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

Greater Peoria Regional (8 miles away)

Nearby Places of Interest

Physicians

Osf Infusion Center (0 miles)
Bochantin Ob Gyn Services (0 miles)
Midwest Family Medical (0 miles)
Mommy Vision (0 miles)
Affinity Women's Health Care (0 miles)
George C. Gilbert, MD (0.2 miles)
Proctor Professional Building (0.2 miles)

Hospitals

UnityPoint Health - Proctor (0 miles)
Proctor Hospital (0.2 miles)
Orland Park Dental Program (2.5 miles)
University of Il Department of Pediatrics (3.3 miles)
OSF Milestone Building (3.4 miles)
Osf Forest Park (3.4 miles)
Saint Francis Hospital Auxiliary Service Guild (3.5 miles)

Pharmacies

Walgreens (0.6 miles)
Medicine Stop (0.8 miles)
Schnucks (1 miles)
Walgreens (1.8 miles)
Walgreens (2 miles)
Walgreens (2.4 miles)
Walgreens (2.6 miles)

Places of Worship

Church Of The Brethren-Peoria (0.7 miles)
Church of Jesus Christ of Latter Day Saints (3.3 miles)

Cafes

Starbucks (1 miles)
Panera Bread (2.2 miles)
Starbucks (2.3 miles)
Panera Bread (3.1 miles)
Starbucks (3.2 miles)

Restaurants

The Fish House Restaurant (1 miles)
Culver's (1.1 miles)
Crusens (1.5 miles)
McDonald's (1.7 miles)
McDonald's (1.7 miles)
McDonald's (1.7 miles)
Emo's Dairy Mart (1.8 miles)

Theaters

GQT Willow Knolls 14 (3.4 miles)

Frequently Asked Questions

Where is Proctor Wound Clinic?

Nearby Communities

Proctor Com Hospital - Skilled Nursing Center

Peoria, IL

2.4 from 78 reviews

Comfortable, fully furnished accommodations with restaurant-style dining and 24-hour care.
Generations At Peoria

Peoria, IL

3.3 from 9 reviews

Clean, friendly staff with engaging activities and comfortable rooms with good dining.
Right At Home - Peoria, IL

Peoria, IL

5 from 25 reviews

Excellent proximity to healthcare, pharmacies, dining, and places of worship.
Independence Village

Peoria, IL

4.7 from 142 reviews

Friendly, caring staff with engaging activities and a clean, well-maintained environment.
Independence Village of Peoria

Peoria, IL

4.7 from 154 reviews

$1,825 to $3,225 / month

Friendly staff, engaging activities, and a clean, well-maintained environment.
Grand View Alzheimer's Special Care Center

Peoria, IL

4.4 from 68 reviews

$5,875 to $6,875 / month

Caring, attentive staff and a clean, engaging environment.
Lutheran Hillside Village

Peoria, IL

4.4 from 104 reviews

Caring staff; clean, spacious facility with engaging activities and dining.
Apostolic Christian Skylines

Peoria, IL

4.9 from 11 reviews

Beautiful setting with friendly, communicative staff.
Buehler Home

Peoria, IL

4.7 from 13 reviews

Nice amenities and responsive staff with flexible care options.

Assisted Living in Nearby Cities

Related Resources

Fecal Incontinence in Older Adults: A Comprehensive Guide

Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Recognizing the Journey: Understanding and Navigating Anticipatory Grief

Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent

Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.

Call a senior care advisor

Get pricing & check availability

What is your name:

What is your email address?

What is your phone number?

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.

Submit

Proctor Wound Clinic in Peoria, IL