Providence Downers Grove

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Providence Downers Grove Providence Downers Grove Providence Downers Grove Providence Downers Grove

Providence Downers Grove

Information last verified:

3450 Saratoga Avenue, Downers Grove, IL 60515

For more information about senior living options: (844) 490-3973

4.1 from 73 reviews
5 stars
50
4 stars
7
3 stars
2
2 stars
1
1 stars
13

Providence Downers Grove Costs & Pricing

At Providence Downers Grove, the monthly costs for assisted living reflect a more affordable option compared to the broader financial landscape of DuPage County and the state of Illinois. For a semi-private room, residents can expect to pay $2,000, which is significantly lower than the county average of $5,848 and the state average of $5,146. Similarly, private room accommodations at Providence are offered at $3,500, again well below both DuPage County's average of $5,588 and Illinois' statewide average of $5,049. This pricing structure not only demonstrates Providence Downers Grove's commitment to providing quality care but also highlights its position as an economically viable choice for families seeking supportive living arrangements.

Floor plansProvidence Downers GroveDuPage CountyIllinois
Semi-Private$2,000$5,848$5,146
Private$3,500$5,588$5,049

Overall Review of Providence Downers Grove

Pros

  • pro The therapists are outstanding.
  • pro The staff in every area are very friendly and willing to help.
  • pro The activities department does a great job at filling residents' time.
  • pro The facility is amazing and the care is exceptional.
  • pro The team works hard and treats residents like family.
  • pro The CNAs are very helpful and the nursing staff are caring and thoughtful.
  • pro The facility is very clean and well maintained.
  • pro The therapy department goes above and beyond to motivate residents to walk.
  • pro The memory care unit is excellent.
  • pro The new administrator Leonard Koenig is amazing.

Cons

  • pro The facility did not get a chest X‑ray done in a timely manner, leaving the patient with dangerously low oxygen levels.
  • pro The nurses and aides were chronically short‑staffed, causing patients to wait up to 45 minutes for call‑light responses.
  • pro A wound on a resident’s hand became infected due to neglect, resulting in the loss of part of the hand.
  • pro Hemoglobin was allowed to drop to 6 before a blood transfusion was provided.
  • pro A mother was left to starve and sit in urine because staff did not assist with meals or hygiene.
  • pro The dining room was freezing and meals were of poor quality.
  • pro The facility was dirty, chaotic, and described as like an insane asylum.

Review

Providence Downers Grove is best suited for families pursuing a rehab-focused stay where aggressive therapy and a warm, family-like culture are the primary goals. For residents whose aim is to regain mobility and return home, the campus consistently delivers on the core promise: skilled therapists who push progress, a staff that genuinely treats residents like family, and a rich slate of activities that keep days purposeful. The environment is generally clean, orderly, and navigable, with a therapy-first approach that often translates into tangible gains. When the objective centers on restoring function after surgery or serious illness, this community can be a practical, effective choice, especially for short- to mid-term rehabilitation where progress is measured in steps forward.

However, several reviewers wisely flag that Providence Downers Grove may not be the right fit for every situation. Residents with very high medical acuity or those who require constant, highly coordinated nursing oversight, especially during night hours, may want to consider alternatives. Reports of understaffing, slow response to call bells, and gaps in routine nursing care create real risk in scenarios where continuous supervision and urgent intervention are essential. Families who cannot be on-site regularly to advocate for care may encounter variability in day-to-day responsiveness and safety practices. For someone needing intensive, around-the-clock monitoring or complex wound care, the concerns raised in some reviews warrant a careful comparison with other options.

The standout pros here, especially the therapy program, staff kindness, and engaged activities, do a lot to offset concerns, but they do not erase them. The therapy department earns frequent admiration for its expertise and dedication, with therapists noted for pushing patients toward meaningful mobility gains and safe, home-ready function. Residents consistently describe compassionate nursing, CNAs, and front-desk staff, which helps create a supportive atmosphere that can accelerate recovery and lessen anxiety for families. The breadth of daily activities, and the staff momentum behind them, keeps residents engaged, which in turn supports overall well-being and participation in therapy. Cleanliness and an accessible administration team further bolster confidence that, when staffing is adequate, the milieu is conducive to healing and dignity.

Yet the cautionary tales cannot be ignored. A subset of reviews recount dire experiences, nearly lethal lapses in care, delayed treatments, and significant safety incidents, that underscore how quickly a good rehab trajectory can be derailed by insufficient staffing or communication gaps. The most troubling narratives describe prolonged neglect, delays in vital care, and poor clinical judgment that culminated in serious harm. While these cases are not representative of every resident experience, they illuminate real risk factors: nighttime understaffing, inconsistent wound care, and disjointed discharge planning can erode trust and threaten outcomes. Potential residents should weigh the frequent praise for care quality against these embedded cautions and assess how much risk tolerance aligns with family capacity to monitor and intervene.

From a decision-making standpoint, the path to a favorable outcome with this community centers on proactive engagement and concrete safeguards. Prospective families should demand a detailed, written care plan with explicit milestones and frequent progress updates, and insist on a transparent staffing plan, especially for evenings and weekends. It is essential to verify that wound care protocols, insulin or other chronic-medication management, and turning/pressure-area care are routinely documented and followed. Transportation for medical appointments, discharge planning, and home-health transitions should be clarified up front to prevent post-discharge chaos. Engage with multiple staff members, request time with therapy leadership, and, if possible, schedule a trial period or extended observation to gauge actual responsiveness and team chemistry in practice.

In the end, Providence Downers Grove presents a compelling option for rehab-driven recovery built on strong therapy, compassionate care, and a supportive, homey culture. The magnitude of its success hinges on staffing stability, consistent medical oversight, and the facility’s ability to translate warmth and organization into reliable, 24/7 care. For families committed to an active, therapy-centered plan and who can sustain advocacy, whether by daily involvement or a designated liaison, the gains can be meaningful and the experience affirming. Conversely, for those whose loved ones require unwavering, high-acuity nursing presence, or whose peace of mind depends on flawless day-in, day-out reliability across all shifts, exploring alternatives with a more consistent acuity fit may be the prudent path. The best approach: align expectations with the realities evident in the reviews, and insist on concrete assurances that address the specific risks highlighted by families who faced the most challenging outcomes.

Features

Housing

  • 145 resident community capacity 145 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)
  • Chicago Midway (14 miles away) Chicago Midway (14 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Providence Downers Grove in Downers Grove, IL is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. This community provides a comfortable and welcoming environment for seniors seeking assistance with daily tasks while maintaining their independence.

The amenities at Providence Downers Grove are designed to enhance the overall quality of life for residents. A beauty salon is available on-site for hair and grooming needs. Residents can enjoy their favorite TV shows or movies with cable or satellite TV in their fully furnished living quarters. Community-operated transportation ensures that residents can easily access nearby attractions, appointments, and shopping centers. The computer center allows residents to stay connected with loved ones or engage in personal interests online.

Meals are a delightful experience at Providence Downers Grove, as residents can savor delicious restaurant-style dining prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that all residents receive proper nutrition and enjoyment from their meals.

Engaging activities and programs are abundant at this assisted living community. From fitness programs to resident-run activities, there is something for everyone's interests. Planned day trips and scheduled daily activities provide opportunities for socializing and exploration.

Proximity to various amenities adds convenience to residents' lives. Cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals are all within close proximity.

Care services offered at Providence Downers Grove prioritize the well-being of residents. The 24-hour call system ensures immediate assistance when needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents adhere to their prescribed regimens.

Overall, Providence Downers Grove is a remarkable assisted living community that prioritizes the comfort and care of its residents through its extensive amenities and dedicated staff members.

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Nearby Places of Interest

Restaurants

  • Portillo's Hot Dogs (0.7 miles)
  • Cooper's Hawk Winery & Restaurant (0.9 miles)
  • Chick-Fil-A (1.4 miles)
  • Greek Islander Restaurant (1.6 miles)
  • McDonald's (2.8 miles)
  • Macy's Marketplace (3.7 miles)
  • Maggiano's (3.8 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.5 miles)
  • Walmart Pharmacy (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.4 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.8 miles)

Theaters

  • AMC DINE-IN Yorktown 18 (1.3 miles)
  • AMC Oakbrook Center 12 (3.8 miles)
  • Cinemark (4.8 miles)

Physicians

  • Dupage Medical Group (1.8 miles)
  • Salt Creek Medical Imaging (3.1 miles)
  • Dupage Medical Group (4.6 miles)
  • Dupage Medical Group (5.4 miles)
  • Wheaton Eye Clinic (6.2 miles)
  • Loyola Medicine Burr Ridge (6.9 miles)
  • Northwestern Medicine Proton Center (7.4 miles)

Places of Worship

  • St Andrews Episcopal Church (1.8 miles)
  • College Church (5.3 miles)

Transportation

  • Metra - Downers Grove Main Street (2 miles)
  • Metra (2.3 miles)
  • Metra (4.3 miles)
  • Metra Train Station (4.4 miles)
  • Metra (5.3 miles)

Hospitals

  • DuPage Medical Center (2.4 miles)
  • Edward-Elmhurst Health Center (4.9 miles)
  • Marianjoy Rehabilitation Hospital and Clinics (6.6 miles)

Cafes

  • Qahwah House (2.5 miles)
  • Starbucks (3.1 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.8 miles)
  • Peet's Coffee and Tea (6.8 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (7 miles)

Parks

  • Du Page Forest Preserve Dog Park (3.2 miles)
  • Newton Park (3.4 miles)
  • McCollum Park (4.2 miles)
  • Briar Knoll Park (4.5 miles)
  • Seven Gables Park (4.9 miles)
  • Illinois Prairie Path - Mile Marker Zero (5.8 miles)
  • Surrey Ridge Park (5.9 miles)

Frequently Asked Questions

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