Life Care Home Health

Pros

• The staff at Safe Life Home Health are knowledgeable and efficient in their care.
• Safe Life Home Health surpassed the care received in rehab facilities with attentive, coordinated service.
• Lead RN Trish F is fantastic, coordinates other caregivers, communicates quickly, and treats patients with dignity.
• PT Heidi is outstanding and even checked in during her own time to assist after a hip dislocation.
• The new CNA Caitlyn is energetic and friendly.
• OT Vivian is wonderfully encouraging and enthusiastic.
• Green Van Medical Transport is a superior referral for medical transport.
• Subrat, the RN, provides outstanding clinical knowledge, thorough assessments, and compassionate guidance for families.
• Priya the nurse asks the right questions, is compassionate, and prioritizes patient care.
• Rochelle the coordinator goes above and beyond to assemble the best team and deliver exceptional care.
• The Safe Life staff are consistently friendly, professional, courteous, knowledgeable, and caring.
• Ashley Wierema is proactive, responsive, and consistently goes above and beyond to coordinate care and follow up.

Cons

• The reviewer expected a lower level of care from a home care network after her mom ran out of Medicare days and was sent home from the rehab facility.
• The reviewer initially expected 'rag-tag' disjointed care from a home care network.

Review

The overall impression from these experiences with Safe Life Home Health Care is one of consistent excellence, warmth, and real expertise. Families repeatedly highlight how the team blends deep medical knowledge with genuine compassion, turning what can be an anxious time into a smoother, more hopeful journey. Nursing, therapy, and support staff - from Allan the nurse to Anna the speech therapist - are described as not only capable but also remarkably responsive, efficient, and respectful in every interaction.

Several reviewers contrast Safe Life's performance with their expectations for home care, especially after transitions from rehab facilities or hospital stays. One family went into the process believing they would encounter chronic "rag-tag" care, only to be pleasantly surprised by a coordinated, thorough, and attentive approach. They note how the team's care feels cohesive, with clear communication and a schedule that actually accommodates the patient's needs. The sense that care is well-organized and reliably delivered is a recurring theme, transforming a potentially fragmented experience into something far more reassuring and effective.

Leading the charge on this front is lead RN Trish F., described as absolutely fantastic. Her ability to bring in other caregivers when needed, coordinate extra services, and communicate quickly - even on her days off - stands out. She treats patients with respect, speaking to them as capable individuals rather than talking down to them, and she fosters a positive, supportive atmosphere for both patients and their families. This respectful, hands-on leadership appears to be a common thread across Safe Life's staff, contributing to a higher level of satisfaction and trust from families.

The breadth of the team's expertise also receives high marks. Heidi, the physical therapist, is praised for her effectiveness and even for going above and beyond by stopping by on her own time when an emergency hip dislocation occurred. Caitlyn, the new CNA, is described as energetic and friendly, bringing a positive energy to visits. Vivian, the occupational therapist, is noted for her encouraging and enthusiastic approach. When it comes to transport, Jarek from Green Van Medical Transport is singled out as exemplary, providing reliable support that keeps the care plan moving smoothly outside the home as well. The combined impact of these specialists helps families feel that every aspect of recovery is being supported comprehensively.

Subrat, an RN, earns heartfelt thanks for a head-to-toe assessment that was both detailed and thorough. The reviewer emphasized not only Subrat's clinical acumen but also the way she explained complex medical information in clear, simple terms, helping the family feel confident and emotionally supported during a confusing time. This blend of clinical precision and compassionate communication seems to be a hallmark of Safe Life's approach. Another patient highlights Priya, a nurse who asks all the right questions and demonstrates a genuine care for clients, underscoring Safe Life's commitment to individualized attention and a careful, respectful care plan. The dedicated focus on understanding each patient's needs - paired with thoughtful prioritization of tasks - comes up repeatedly as a standout feature.

Care coordinators and front-line staff also receive strong praise for their reliability and personal touch. Rochelle, the coordinator, is described as going above and beyond to assemble and manage a capable team of caregivers, ensuring that the patient receives consistent, high-quality care. The patient and family discuss several other staff members - Christina the nurse, Jessica the physical therapist, Lucas the occupational therapist, and Robert the physical therapist - in terms of how they educate, support, and empower daily routines. The emphasis is on education, practical guidance, and a respectful, patient-centered approach that helps families implement effective care routines at home.

Beyond clinical care, the reviews highlight Safe Life's culture of accessibility and responsiveness. Ashley Wierema is singled out as exceptionally proactive and reliable, consistently coordinating care, connecting families with alternative services when needed, and following up after discharge. A representative named Mercedes is described as a constant point of contact who checks in regularly to confirm services are meeting needs and asks how they can improve. This level of ongoing support reinforces the sense that Safe Life is not just delivering visits, but partnering with families to navigate the entire care journey.

Overall, the sentiment across all testimonials is that Safe Life Home Health Care provides a superior, compassionate, and well-coordinated experience. Families repeatedly express gratitude for the staff's professionalism, courtesy, knowledge, and genuine care for patients. They praise the combination of skilled medical oversight and personal warmth, noting tangible improvements in comfort, understanding, and daily living. For many, Safe Life isn't just a provider of home-based care - it's a trusted partner that helps families face health challenges with confidence and hope.

Restaurants

• Portillo's Hot Dogs (0.2 miles)
• Cooper's Hawk Winery & Restaurant (0.6 miles)
• Greek Islander Restaurant (1.1 miles)
• Chick-Fil-A (1.1 miles)
• McDonald's (2.6 miles)
• Macy's Marketplace (3.6 miles)
• Maggiano's (3.7 miles)

Theaters

• AMC DINE-IN Yorktown 18 (1 miles)
• AMC Oakbrook Center 12 (3.7 miles)
• Cinemark (5.2 miles)

Physicians

• Dupage Medical Group (1.3 miles)
• Salt Creek Medical Imaging (3.3 miles)
• Dupage Medical Group (4.1 miles)
• Wheaton Eye Clinic (5.8 miles)
• Dupage Medical Group (5.9 miles)
• Loyola Medicine Burr Ridge (7.4 miles)
• Northwestern Medicine Proton Center (7.4 miles)

Pharmacies

• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• Walmart Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.5 miles)

Cafes

• Qahwah House (2 miles)
• Starbucks (2.7 miles)
• Starbucks (5.1 miles)
• Starbucks (5.9 miles)
• Starbucks (6.4 miles)
• Peet's Coffee and Tea (6.9 miles)
• Panera Bread (7.5 miles)

Places of Worship

• St Andrews Episcopal Church (2.4 miles)
• College Church (4.9 miles)

Transportation

• Metra - Downers Grove Main Street (2.6 miles)
• Metra (2.7 miles)
• Metra (3.7 miles)
• Metra Train Station (3.9 miles)
• Metra (5.5 miles)

Hospitals

• DuPage Medical Center (2.6 miles)
• Edward-Elmhurst Health Center (5.1 miles)
• Marianjoy Rehabilitation Hospital and Clinics (6.3 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (7.6 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (7.6 miles)

Parks

• Newton Park (2.9 miles)
• Du Page Forest Preserve Dog Park (3.3 miles)
• Briar Knoll Park (4.3 miles)
• Seven Gables Park (4.7 miles)
• McCollum Park (4.7 miles)
• Illinois Prairie Path - Mile Marker Zero (5.5 miles)
• Northside Park (5.7 miles)