Nazarethville Nursing Home in Des Plaines, IL

Pros

• Rebecca and Liz provided great care for the resident.
• The mother was very pleased with Rebecca's kindness.
• The intake process is easy.
• Noemi guided the family through all procedures.
• The entire staff is efficient and caring, with no waiting.
• Nazarethville takes good care of residents physically, mentally, and spiritually.
• The facility is clean and well-kept, with a nice courtyard.
• The chapel is beautiful and there are many activities to keep residents engaged.
• Doug and Deb are helpful, responsive, and informative.
• It is an excellent place to retire.

Cons

• The reviewer states the facility cares less for its patients and only about money, with Doug seeming to seek cash cows.
• The reviewer would not recommend this place to anyone.
• The DoN is described as worthless for not returning calls about visiting and for the lack of communication when the mother passed.
• A nurse is described as cold in conveying the news of the mother's death.
• The reviewer condemns leadership changes as creating a cold, unthoughtful administration with no compassion for patients.
• The reviewer notes an inconsistency: if staff treat visitors well, they should treat the sick well too.

Review

Nazarethville Nursing Home in Des Plaines is best suited for families whose priority is skilled rehabilitation and long-term care delivered with warmth, spiritual support, and a strong, cohesive care team. The community shines for post-hospital rehab, particularly after fractures, where nurses, therapists, and pastoral care come together to guide a patient from intake through recovery. Reviewers consistently note an efficient intake, friendly admissions staff, and a willingness to walk families through every step. The environment supports dignity and connection - clean spaces, accessible outdoor areas, a chapel, and a dining and activity program that keeps residents engaged. For families who value a faith-informed, person-centered approach backed by a robust therapy program, Nazarethville is uniquely compelling.

That said, this community is not the right fit for everyone. Families seeking flawless administrative consistency across all shifts or unwavering, always-on responsiveness from leadership may want to explore alternatives. A few reviewers flag intermittent gaps in communication, particularly around critical moments or transitions, and some express concern about how leadership handles sensitive issues. There are also anecdotes suggesting a perception that financial considerations can overshadow patient-centered priorities. In short, while the care team is praised, the administrative backbone does not always meet every family's expectation for steady, transparent guidance.

The strong clinical and relational benefits do offset many downsides, but they do so in a nuanced way. Nazarethville earns praise for gentle, attentive nursing and therapy teams, with therapists described as excellent and nurses and CNAs noted for patience and kindness. Families report real gains in mobility and function during rehab, along with consistent spiritual and emotional support from staff and the facility's chapel and activities. The physical environment reinforces well-being - clean halls, inviting common areas, pretty courtyards, and satisfying meal options that accommodate diverse diets. When care feels personalized and staff members go the extra mile, the strengths dominate a reviewer's overall impression.

To make a placement decision with fewer surprises, prospective families should verify several practical factors up front. Request a dedicated point of contact - preferably through admissions and the director of nursing - who can coordinate a specific care plan and keep lines of communication open. Ask for concrete protocols on care transitions, billing and Medicaid navigation, and how concerns are escalated. Tour multiple times, speak to the therapy team, and observe a meal service and an activity period. Clarify room configurations, as private rooms are a noted plus, and confirm whether the environment supports your loved one's routines, mobility, and spiritual needs. A candid discussion about expectations helps prevent mismatches between promise and practice.

Nazarethville works best for families prioritizing rehab outcomes, spiritual care, and a nurturing atmosphere. It is a particularly strong contender among nearby options for residents who value a robust therapy program, a welcoming chapel, and a community that feels like a cohesive extended family. However, families who require consistently seamless administration and unambiguous, highly responsive leadership at all times should compare other facilities and push for clear, written assurances about communication and care oversight. The path forward is to engage deeply with admissions and care leadership, insist on a measurable care plan, and test the facility's ability to deliver on its strongest promises under real-world pressure.

In the end, Nazarethville stands out as a practical, capable choice for rehab and ongoing nursing with a compassionate, values-driven environment. For many families, this blend of clinical competence, spiritual support, and home-like ambiance justifies choosing Nazarethville over peers. But the decision should hinge on how well the expected level of administrative transparency and proactive communication align with the family's needs. If a steady administrative hand is non-negotiable, or if end-of-life communication expectations must be flawless, broaden the search or demand explicit assurances before committing.

Located in Des Plaines, Illinois, this neighborhood offers convenient access to essential amenities such as pharmacies, hospitals, and physicians' offices, making it ideal for senior living. With multiple Walgreens locations nearby for prescription needs and reputable hospitals like Glenbrook Hospital and NCH Northwest Community Hospital within a short distance, residents can feel secure in their healthcare options. The area also boasts a variety of dining options ranging from casual eateries like Portillo's Hot Dogs to more upscale fare at Wildfire. For leisure activities, there are several parks nearby including Lake Arlington and Clarkson Park, perfect for enjoying nature walks or picnics. Additionally, transportation options like the O'Hare Multi-Modal Facility and CTA provide easy access to explore the surrounding areas. Overall, this neighborhood offers a well-rounded and convenient environment for seniors looking to enjoy their retirement years with peace of mind.

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• Walgreens (2.3 miles)
• Rise Dispensaries Niles (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.7 miles)

Restaurants

• Beacon Tap (2 miles)
• Portillo's Hot Dogs (2.5 miles)
• Panda Express (2.9 miles)
• McDonald's (3.1 miles)
• Culver's (3.7 miles)
• Wildfire (4 miles)
• McDonald's (4 miles)

Hospitals

• Glenbrook Hospital (3.1 miles)
• NCH Northwest Community Hospital (5.4 miles)

Physicians

• Physicians Cosmetic Institute (3.9 miles)
• Arlington Eye Physicians (5.7 miles)
• Resurrection Medical Center Professional Building (6 miles)
• Northwestern Memorial Physicians Group (6.9 miles)
• NorthShore Medical Group (7.2 miles)

Transportation

• O'Hare Multi-Modal Facility (4.4 miles)
• Cta (5.3 miles)
• United Club (5.3 miles)
• Airport Transit System (5.4 miles)
• Concourse B (5.4 miles)
• Terminal 1 (5.4 miles)
• TSA Precheck Terminal 1 (5.5 miles)

Cafes

• Starbucks (4.8 miles)
• Starbucks (7.2 miles)
• Starbucks (7.5 miles)

Theaters

• AMC Rosemont 18 (5.4 miles)
• AMC Village Crossing Theatre (7.1 miles)
• AMC Streets of Woodfield 20 (7.5 miles)

Parks

• Lake Arlington (5.6 miles)
• Clarkson Park (6.6 miles)
• Ned Brown Preserve (7 miles)
• South Park (7.2 miles)
• Briarwood Park (7.5 miles)