Alden Des Plaines Rehab & Health Care
Save1221 East Golf Road, Des Plaines, IL 60016
For more information about senior living options: (844) 490-3973
Alden Des Plaines is a clean, warm, and welcoming facility. The staff are very good and caring. The wound care nurse, doctor, and staff have been excellent. The floor staff, nurses, CNAs, housekeeping, dietary, and maintenance staff are efficient, timely, and responsive to patient needs. The PT/OT staff are patient, persistent, and keep patients on task, with high safety controls. They listened to her needs, assisted however they could, and made her feel valued and cared for.
The staff were rude and a respiratory aide refused to help a CNA prevent a fall, telling them to get the nurse, and the nurse couldn't assist due to a shoulder issue, so another CNA had to be found. The reviewer cautioned that people should not send their loved ones there, insisting the facility will hurt or hinder recovery. The facility was described as having horrible care, with a patient waiting long for pain medications that were repeatedly requested but not given. There were about 19 call lights on with staff more focused on charts than assisting, indicating staff do not care and are not attentive. One or two nurses were praised, but the rest were described as expendable or not worth keeping. The food service was described as awful, with wrong items, ice-cold meals, and substitutions not ordered. An attendant left a patient sitting upright on the edge of a bed, and no one heard calls for 1.5 hours, resulting in a fall. The overall service was characterized as disgusting, with poor responsiveness to patient needs.The collection of reviews for Alden Des Plaines presents a picture of a facility that elicits a wide range of experiences. On one end, many families describe a clean, welcoming environment with strong rehabilitation services and caring staff. On the other, a number of reviewers recount serious frustrations with communication, responsiveness, and in some cases perceived lapses in care. Taken together, the comments suggest a facility that can deliver excellent outcomes and compassionate attention in some periods, while falling short in others, depending on circumstances like staffing, time of day, and which team members are involved.
Several reviews highlight the intake and initial contact process as a point of friction. A parent notes leaving a message with the receptionist for Kat, the Director of Admissions, and being disappointed that there was no return call on two separate occasions. The impression conveyed is that the center can be extremely busy, but the lack of timely follow-up can leave prospective families with a negative first impression. It's a sentiment echoed by others who describe gaps in communication and a sense that information and guidance could be more readily available for new intakes or prospective residents.
Conversely, there is substantial praise for the care experience once a patient is admitted. One reviewer describes a father who fractured his pelvis and received attentive rehab care, and notes that he is "typically very conservative with praise" but continues to speak highly of specific team members - Kelly, Kevin, Joanna, and the rest of the group - indicating a meaningful and positive impact on recovery. The consistency of this kind of praise across multiple reviews helps underscore that individual clinicians can leave a lasting, positive impression when the care pathway is well-coordinated and the patient is engaged in a rehab plan.
Other reviewers emphasize the facility's strengths in cleanliness, atmosphere, and the overall rehab environment. A reviewer who has been at Alden Des Plaines for over a year writes that the place is "very clean," with caring staff and robust activities and a strong rehab unit, and would gladly recommend the center. This sentiment is echoed by others who stress that the staff are consistently attentive, that the environment is welcoming, and that the rehabilitation programs (particularly PT/OT) are effective and well-structured. The sense of a supportive, resident-centered atmosphere is a common thread in these more favorable accounts.
There are equally forceful negative accounts that focus on duration and quality of responsiveness. One reviewer describes rude staff and a respiratory aide who refused to help prevent a CNA from falling, suggesting that the nurse could not assist due to a shoulder injury, and that this left the patient and other caregivers frustrated. Another family recounts severe staffing gaps in which numerous call lights went unanswered for extended periods, a patient left sitting on the edge of a bed with the door closed, and a patient with circulatory issues who ended up injured after being unattended. Such narratives paint a stark contrast to the most positive experiences and highlight concerns about staffing levels, morale, and accountability on certain shifts.
Among the more balanced or mixed experiences, several family members commend the communication and teamwork that helped navigate insurance, referrals, and discharge planning. A reviewer praises the administrative staff for taking care of insurance paperwork and referrals, enabling families to focus more on the patient's recovery. Another account highlights the wound care team - nurse, doctor, and staff - being excellent, with wounds healing beyond what doctors expected, and the broader clinical team being attentive and responsive.
Stories of extraordinary gratitude also appear, describing staff who go above and beyond. A deeply moving testimonial recounts how a mother's perception of rehab changed entirely after an Alden Des Plaines admission, with praise directed at the administration and nursing teams, as well as the therapists who helped her regain confidence and function. The reviewer emphasizes the patient's sense of calm and the family's appreciation for being informed and kept in the loop about any issues, contrasting this experience with less favorable past encounters at other facilities.
Finally, a number of reviews celebrate the facility as a top choice for rehab and recovery, with emphatic endorsements of the therapy teams, nursing staff, and overall care quality. Some reviewers specifically call out the PT/OT as outstanding and the nursing and CNA staff as caring and dedicated. There is also strong commendation for the cleanliness, the dining and activities program, and the ability to tailor care to individual needs. A particularly effusive note credits the entire community - from administration to support staff - for providing an atmosphere that residents and families feel confident in and grateful for, reinforcing the sense that Alden Des Plaines can be an exceptionally strong option for rehab and post-acute care when the conditions align.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (5 miles away) Chicago Midway (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alden Des Plaines Rehab & Health Care in Des Plaines, IL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each resident's room, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for added privacy and convenience, restaurant-style dining options that cater to special dietary restrictions if necessary. There is also a small library available for residents' enjoyment and telephone service.
The community provides various care services including 24-hour call system for emergencies or assistance needs at any time of day or night. There is 24-hour supervision to ensure the safety and security of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is also provided by trained staff members. Residents with specific dietary needs such as diabetes are taken care of with specialized meal preparation and service. Medication management is available to ensure that residents receive the correct medications at the right times. A mental wellness program is also offered to support the emotional health of individuals residing in the community.
Transportation arrangement services are provided both for non-medical purposes like shopping or recreational outings as well as transportation to doctors' appointments when needed. The community also houses a wellness center where residents can engage in various physical activities or exercise programs to maintain their overall health and well-being. Wi-Fi/high-speed internet access is available throughout the premises for easy connectivity.
In addition to these amenities and care services, Alden Des Plaines Rehab & Health Care ensures that residents have plenty of opportunities for social engagement and entertainment through concierge services that cater to their individual preferences. Fitness programs are organized regularly to promote an active lifestyle among residents. Planned day trips to nearby attractions are also arranged for residents' enjoyment. Resident-run activities and scheduled daily activities provide further opportunities for individuals to participate in meaningful and engaging experiences.
The community benefits from its convenient location with several cafes, pharmacies, restaurants, and physicians' offices being located nearby. There is also transportation easily available for residents whenever needed as well as a hospital located nearby to ensure quick access to medical care if necessary.
Overall, Alden Des Plaines Rehab & Health Care provides a comfortable and supportive environment where residents can enjoy numerous amenities, receive quality care services, and engage in fulfilling activities that cater to their individual preferences and interests.
Alden Des Plaines Rehab & Health Care is located at 1221 East Golf Road, Des Plaines, IL 60016 in Cook County, Illinois
Alden Des Plaines Rehab & Health Care on seniors.fyi includes 5 photos including images showing interior, lobby, lighting, dining, television, reception desk, seating area, architecture, and more.
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