City View Multicare Center is a nursing home community in Cicero, IL.
Information last verified:
City View Multicare Center in Cicero, IL
Save5825 West Cermak Road, Cicero, IL 60804
For more information about senior living options: (866) 208-4318
Many reviewers describe serious cleanliness problems and pest concerns.
Multiple reviews call out a persistent bad smell and describe rooms and common areas as dirty or unhygienic. Several reviewers mention pest issues such as roaches, bedbugs, and head lice. A number of accounts also describe the building as generally unkempt and residents returning with cleanliness-related problems.
Residents and families report medication errors and unmet care needs.
Across reviews, families describe concerns about medication being wrong or not managed as expected, including severe reactions. Others describe neglect of basic needs and follow-up care, such as delays related to health equipment or appointments. Several accounts also tie medication-related concerns to safety incidents they believe occurred during the stay.
Communication problems come up repeatedly in reviews.
Some reviewers describe calling and not getting helpful responses, including hung-up calls or being told someone would respond later without follow-through. Others say it was hard to get questions answered or coordinate updates about a loved one. A few accounts also describe challenges with message handling and getting concerns addressed.
Some reviewers say staff provide helpful support and therapy.
Several reviews are more upbeat, describing staff who respond in a timely way and provide day-to-day help. Some mention therapy and counseling support, along with improvements they noticed over time. A few reviewers also praise customer service during visits and ongoing care for their loved ones.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
485 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago Midway (5 miles away) Chicago O'Hare International (11 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesCity View Multicare Center is located at 5825 West Cermak Road, Cicero, IL 60804 in Cook County, Illinois
City View Multicare Center on seniors.fyi includes 5 photos including images showing interior, building, landscaping, waiting area, bright lighting, urban, architecture, parking, and more.
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