Alden Town Manor Rehab & Health Care Center in Cicero, IL
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6120 West Ogden, Cicero, IL 60804
For more information about senior living options: (844) 490-3973
The staff were very nice and helpful, and visitors even received a mini tour of the facility. The place is beautiful, well kept, and the staff are professional, with patients looking happy. It is well organized and has a warm, family-like atmosphere. The facility is run by a great management team, especially the director of nursing who is always ready to lend a hand. The rehab and dialysis units are excellent, with strong leadership and a high standard of care. The wound care team is outstanding, with dedicated professionals who truly care about patients.
The facility is described as a horrible place where receptionists are rude and careless. Understaffing is alleged to cause delayed or neglected patient care and unresponsiveness to call bells. Management is portrayed as unprofessional and quick to dismiss residents’ concerns. There are accusations of HIPAA violations and patients being refused care when they needed it. Reviewers report residents suffering falls, bruises, and injuries due to insufficient supervision. Families claim they are not informed or supported by administrators after adverse events. The environment is described as dirty or with a rancid smell and poor food quality. Prospective families are warned to avoid the facility due to alleged abuse, neglect, and mismanagement.Alden Town Manor Rehab & Health Care Center in Cicero is best suited for families pursuing short-to-mid term post‑acute rehabilitation in a setting that feels clean, modern, and well cared for. Reviewers repeatedly point to a recently remodeled building, attractive common spaces, and a rehabilitation program that can deliver meaningful gains when a resident is motivated to work with therapy staff. The model works best for someone who can be actively involved in care planning, tolerate a variable staffing pattern, and lean on proactive family advocacy to maximize daily progress. In short, for rehab-focused recovery with strong family engagement, Alden Town Manor can be a solid option, provided price and risk are weighed against the inconsistency in day-to-day care.
Those who should consider alternatives include families that prioritize unwavering staffing levels, consistent nurse availability, and a uniformly respectful culture across all shifts. A sizable chunk of feedback centers on understaffing, slow or absent responses to call bells, and management that some families view as unprofessional or unapproachable. There are persistent concerns about safety, including patient falls and injuries, lapses in communication, and alleged financial or privacy breaches. For residents with significant cognitive impairment or medical complexity, the pattern of variability in care can be hard to tolerate. In such cases, exploring other Alden facilities or independent rehab centers with a stronger safety record may be prudent.
On the plus side, several residents and families report moments of strong, compassionate care, especially in therapy and wound care. The therapy staff is repeatedly praised for patience and professionalism, and some families credit the admissions team and the director of nursing with solid, hands-on leadership. The building’s upkeep and recent renovations contribute to a comfortable recovery environment, and some staff members stand out for consistent, attentive service, such as reception and administrative personnel who greet visitors warmly. Yet these bright spots are unevenly distributed. Widespread complaints about rude frontline staff, disorganized administration, and inconsistent medical oversight frequently override the positives in the overall impression.
That mismatch matters because rehab outcomes, which are the central reason many families choose the center, often hinge on reliable staffing and timely nursing care. When therapy is structured and staff are present, residents can achieve tangible improvements, including regained mobility and better wound management. But for every encouraging tale, there are alarms about long waits for assistance, unaddressed call-bells, or residents left without care for extended periods. Reports of HIPAA concerns, fear of mismanagement of funds, and residents being moved without context further erode trust. The facility’s reputation for safety varies by unit and shift, and that variability can be a nonstarter for families seeking peace of mind.
Practical steps apply for families evaluating Alden Town Manor. Schedule multiple visits at different times, and insist on speaking with the DON and the admissions director to gauge responsiveness and alignment with care goals. Request recent staffing ratios, review state inspection summaries, and verify that therapy and wound care teams have a clear, consistent schedule. Bring questions about medication administration, fall prevention, and how family communication will be maintained, including direct contacts for key staff. If choosing this center, demand a concrete plan for monitoring care, and set up regular updates to avoid the erosion of trust that appears in many reviews.
In the end, Alden Town Manor offers meaningful rehabilitation potential in a modern setting for families who can stay engaged and demand accountability. The strongest argument in its favor is the quality of therapy and the committed individuals who do show up and do the work. The clearest warning is the risk of inconsistent staffing, uneven leadership, and care gaps that recur across reviews. For families where safety, predictability, and clean, respectful treatment are non-negotiable, alternatives, whether other Alden locations or competing facilities with stronger staffing and clearer governance, should be pursued. The decision hinges on weighing the rehab promise against the fundamental need for reliable, attentive daily care.
249 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (3 miles away) Chicago O'Hare International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alden Town Manor Rehab & Health Care Center in Cicero, IL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to support the well-being and independence of its residents. The community features a beauty salon where residents can enjoy pampering services, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and a computer center provides access to technology.
Residents can gather in the dining room for delicious restaurant-style meals prepared by the skilled kitchen staff. For leisure activities, there is a fitness room for staying active, a gaming room for friendly competition, and a small library for reading and relaxation. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.
Housekeeping services ensure that residences are kept clean and tidy, while move-in coordination makes transitioning into the community seamless. Private bathrooms provide convenience and privacy, and telephone service allows residents to stay connected with loved ones. Non-medical transportation arrangements are available for convenience, including transportation to doctors' appointments.
The wellness center promotes holistic health through various programs and services. Wi-Fi/high-speed internet connectivity enables easy access to information and communication with others.
The care services at Alden Town Manor include 24-hour call system and supervision for safety and peace of mind. Trained caregivers are available to assist with activities of daily living like bathing, dressing, and transfers. Medication management ensures that medications are taken appropriately, while special dietary accommodations are made to cater to individual needs such as diabetes diets or specific dietary restrictions.
In terms of activities, concierge services are provided to assist residents with their needs. Fitness programs promote physical well-being, while planned day trips offer opportunities for adventure beyond the community. Resident-run activities encourage socialization among peers, while scheduled daily activities provide structured engagement.
Located conveniently near parks, pharmacies, restaurants, transportation options, and hospitals, Alden Town Manor Rehab & Health Care Center offers a comfortable and inclusive assisted living community for seniors in Cicero, IL.
Alden Town Manor Rehab & Health Care Center is located at 6120 West Ogden, Cicero, IL 60804 in Cook County, Illinois
Alden Town Manor Rehab & Health Care Center on seniors.fyi includes 5 photos including images showing interior, dining, vintage, bedroom, seating area, salon, mirrors, table settings, and more.
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