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Macneal Hospital in Berwyn, IL

Macneal Hospital is a nursing home community in Berwyn, IL.

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Macneal Hospital in Berwyn, IL

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  • Interior

    A modern reception area with a wooden desk and waiting chairs.

  • Outdoors

    A decorative bollard on a city sidewalk.

  • Building

    The exterior view of a Loyola Medicine building.

  • Architecture

    A multi-story brick building with large windows, located in an urban setting during the daytime.

  • Bedroom

    A modern hospital room with a medical bed and equipment.

  • Trees

    Loyola Medicine building surrounded by greenery.

  • Entrance

    Directional sign for MacNeal Hospital indicating various facilities.

  • Outdoor

    A lamp post casting a shadow on the grass beside a sidewalk.

  • Lobby

    A hospital reception area with a curved desk and waiting room chairs.

  • Exterior

    A modern architectural building with brick and glass elements.

  • Exercise Equipment

    A well-equipped fitness center with cardio machines and exercise equipment.

  • Office

    A healthcare worker at a reception desk working on a computer while wearing a mask.

  • Waiting Area

    A coffee station in a clinic waiting area with stacks of paper cups arranged on a countertop.

  • Healthcare

    A patient in a hospital gown seated in a wheelchair connected to medical equipment.

3249 South Oak Park Avenue, Berwyn, IL 60402

For more information about senior living options: (866) 208-4318

2.4 from 120 reviews
5 stars
35
4 stars
3
3 stars
4
2 stars
5
1 stars
73

Overall Review of Macneal Hospital

caveat 10 reviews mention this

Emergency waiting times frustrate families

Long emergency-room waits come up repeatedly in reviews.

Many reviewers describe long waits in the ER before seeing a doctor or getting updates, including reports of sitting for hours in waiting areas or being left without timely reassessments. Several accounts also mention time passing without answers to questions or with repeated delays for next steps. A few reviews encourage people to go elsewhere for faster care.

common 2 reviews mention this

Staff communication feels inconsistent

Residents describe both supportive nurses and moments of feeling unheard.

Some reviewers praise nurses for being attentive and supportive, including help with understanding care and options. At the same time, other reviewers describe feeling dismissed or not informed, with issues like missing pain medication until much later or a lack of follow-through on updates. The overall impression is that experiences vary by unit, shift, and who is assigned.

caveat 6 reviews mention this

Cleanliness concerns appear in reviews

Multiple reviews mention cleanliness and sanitation issues.

Several reviewers report the emergency-area environment as dirty or unsanitary, including references to unsanitary conditions and visible messes. Others mention smells, inadequate cleaning after longer stays, or concerns about items left behind. While a minority of reviews speak positively about rooms being kept clean, cleanliness problems are recurring enough to stand out.

common 5 reviews mention this

Nursing support can be a bright spot

Some reviewers highlight kind, supportive nursing care.

Positive reviews frequently focus on nurses who are described as supportive, informative, and responsive—helping families feel more comfortable during stressful situations. A few accounts also describe language support and making it easier to understand what was happening. Even with many negative experiences, these positive nursing stories show up across different types of visits.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 25 resident community capacity 25 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (4 miles away) Chicago Midway (4 miles away)
  • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • MacNeal Hospital (0.1 miles)
  • Loyola Outpatient Center (2.8 miles)
  • Loyola University Medical Center (3 miles)
  • Building 217, Hines VA Hospital (3 miles)
  • Edward Hines, Jr Veterans Hospital (3 miles)
  • Gottlieb Memorial Hospital (6 miles)
  • Loyola Medicine Transport (6.1 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (4 miles)

Restaurants

  • Raising Cane's Chicken Fingers (1.1 miles)
  • Chick-Fil-A (1.4 miles)
  • Portillo's Hot Dogs (2.6 miles)
  • Hooters (5.2 miles)
  • The Barrel (6.2 miles)
  • Marz Community Brewery (6.8 miles)
  • Al Bawadi Grill (6.8 miles)

Parks

  • Wentworth Park (3 miles)
  • Norfolk Park (5 miles)
  • Douglas Park (5.2 miles)
  • The 606 — Western Terminus (6.7 miles)
  • Harr Park (6.7 miles)
  • Humboldt Park (6.9 miles)
  • Union Park (7.4 miles)

Transportation

  • Concourse B (3.9 miles)
  • Chicago Midway International Airport (MDW) (4 miles)
  • Cta (4.2 miles)
  • Atlantic Aviation (4.2 miles)
  • CTA - Kedzie-Homan (5.2 miles)
  • Metra (6.8 miles)
  • Cta (7.4 miles)

Physicians

  • All Star Pediatrics (6.3 miles)
  • University of Illinois Mile Square Health Center: Near West Side (6.8 miles)
  • Loyola Medicine Burr Ridge (8.1 miles)

Places of Worship

  • Mosque Foundation (7.6 miles)

Frequently Asked Questions

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