Healthcare Plus Team North Riverside

Pros

• The physical therapist provided excellent care and was always on time.
• The therapist was very caring and attentive to the patient's needs.
• Despite issues with nursing, there was a standout professional who made a positive impact on the experience.

Cons

• The nursing care was inconsistent, with staff not arriving on the scheduled days.
• The company is described as very unorganized.
• There have been frequent changes in ownership and company names, which may contribute to the issues.
• Overall, the nursing service was deemed to be poor.

Review

In the realm of healthcare, particularly within home health services, the experiences of patients can vary dramatically. A recent review sheds light on a specific company that has garnered mixed feelings from its clients. While some aspects of the service have been commendable, significant issues persist that hinder overall satisfaction. This brings forth an important examination of both organizational effectiveness and patient care quality in the home nursing sector.

The crux of the complaint lies in the inconsistency and unreliability of nursing staff. Patients expect timely visits from their healthcare providers, especially when they are reliant on these professionals for essential daily care. However, it appears that this particular company has failed to meet those expectations. Reviewers have noted that nurses often did not arrive on their scheduled days, leaving patients in precarious situations without the necessary support. This unreliability not only compromises patient safety but also adds stress to individuals who are already vulnerable due to health issues.

Compounding this issue is a noticeable lack of organization within the company itself. The reviewer’s sentiments suggest systemic problems related to scheduling and management practices, which can severely impact day-to-day operations and patient interactions. An unorganized approach can lead to confusion among staff regarding their duties and responsibilities, ultimately resulting in sporadic care delivery — a critical factor when patients depend heavily on consistent medical attention.

Another point raised revolves around ownership instability which appears to plague this organization; frequent name changes and new ownership every few years might be contributing factors to its operational challenges. Such instability can disrupt established protocols and patient relationships, making it difficult for both employees and clients to feel secure about continuity of care. This ever-changing landscape may serve as a distraction from providing quality service, with staff potentially needing time to adjust or adapt rather than focusing solely on delivering excellent patient care.

Despite these glaring shortcomings in nursing services, there was a glimmer of positivity within the reviews concerning one particular aspect: physical therapy services provided by a dedicated therapist affiliated with this organization. The review gave high praise for this individual's professionalism; they were recognized as being punctual, caring, and effective at their job—a stark contrast to the experiences felt with the nursing team. Their ability to fulfill commitments while demonstrating exceptional empathy resonates strongly with patients navigating through challenging periods after surgery or during rehabilitation.

Ultimately, while certain components of care—like physical therapy—have been delivered effectively through this company, significant improvements must be made concerning nursing services if they wish to retain client trust and satisfaction fully. Reliability in healthcare is non-negotiable; thus addressing organizational disarray should be of utmost priority for management endeavors moving forward. As businesses evolve through various ownerships and names changes over time, ensuring consistent standards must remain paramount—especially in fields where lives hang in balance.

As we delve deeper into patient experiences within healthcare organizations like this one, it becomes increasingly clear that factors such as employee reliability and systematized billing processes play crucial roles affecting overall patient experience quality. Administrators should consider evaluating these elements rigorously if continued operation under current conditions becomes untenable amid rising consumer feedback pressures pointing towards organizational failings surrounding timely access to vital medical assistance when most needed by those they serve—the very essence behind home health missions everywhere striving toward excellence amidst adversity faced daily within each household encountered along their paths across communities served at large!

Restaurants

• Chick-Fil-A (0.1 miles)
• Raising Cane's Chicken Fingers (0.4 miles)
• Portillo's Hot Dogs (1.2 miles)
• Hooters (5.8 miles)
• The Barrel (6.7 miles)
• Parson's Chicken & Fish (7.1 miles)
• Shake Shack (7.4 miles)

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.8 miles)

Hospitals

• MacNeal Hospital (1.4 miles)
• Loyola Outpatient Center (1.6 miles)
• Loyola University Medical Center (1.7 miles)
• Edward Hines, Jr Veterans Hospital (1.9 miles)
• Building 217, Hines VA Hospital (1.9 miles)
• Gottlieb Memorial Hospital (4.6 miles)
• Loyola Medicine Transport (4.6 miles)

Parks

• Norfolk Park (3.8 miles)
• Wentworth Park (4.4 miles)
• Douglas Park (5.5 miles)
• The 606 — Western Terminus (6.2 miles)
• Humboldt Park (6.5 miles)
• Bloomingdale Trail — The 606 (7.1 miles)
• Palmer Square Park (7.2 miles)

Transportation

• CTA - Kedzie-Homan (5.3 miles)
• Concourse B (5.4 miles)
• Chicago Midway International Airport (MDW) (5.5 miles)
• Cta (5.6 miles)
• Atlantic Aviation (5.7 miles)
• Metra (6.6 miles)
• Cta (7.5 miles)

Physicians

• All Star Pediatrics (6.8 miles)
• University of Illinois Mile Square Health Center: Near West Side (6.9 miles)
• Salt Creek Medical Imaging (8.1 miles)

Theaters

• AMC Oakbrook Center 12 (7.6 miles)

Cafes

• Starbucks (8.2 miles)