Grove Of Berwyn
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3601 South Harlem Avenue, Berwyn, IL 60402
For more information about senior living options: (844) 490-3973
The nurses and therapists are caring and professional, and the facility is clean and comfortable. The staff are wonderful, friendly, and attentive, in a clean environment. The staff truly care about residents and make a significant difference in their recovery. The Grove of Berwyn is a great facility with attentive, caring staff and responsive management. The facility is clean, welcoming, and the staff genuinely care about residents and colleagues. The administration knows what they are doing and provides excellent care. The therapy program at The Grove is very successful and helps residents regain strength. The staff go above and beyond to make residents feel at home and well cared for.
They say no one there will give a straight answer and the front desk staff are the most ignorant people you will meet. They warn that anyone who comes here will regret it. They report the facility lacks basic supplies, such as toilet paper, and that garbage is left unemptied for days. They describe repeated delays in medicines and suggest the practices may be illegal. They describe medical negligence, unprofessional behavior, and unsanitary practices occurring daily. They say ownership and leadership are terrible, focusing on squeezing pennies rather than resident care and dignity. They report the front reception is extremely unprofessional, with phones not answered or being hung up. They claim calls for help go unanswered and residents are left unattended. They allege abuse or threats by nurses toward elderly residents. They describe the place as jail-like with restricted visiting hours and limited family access.Grove of Berwyn is best suited for families that prioritize a rehab-forward environment where mobility recovery and daily care are foregrounded, and where there is room to actively oversee and advocate for a loved one. When the care team is at its best, residents report real gains in strength, improved independence, and a sense of staying connected to a caring community. The facility often shines in therapy and nursing attentiveness, and many reviews describe clean, welcoming surroundings, staff who truly listen, and administrators who make themselves available. This combination makes it a practical choice for post-acute rehab, short-term recovery, and dementia or hospice transitions in which the family can pair trust in the clinical team with hands-on oversight. In short, it works for families that can stay engaged and demand transparent, consistent care.
This is not a fit for every situation. Those who require flawless, 24/7 front-desk responsiveness, perfectly predictable communication, and zero tolerance for staffing gaps should consider alternatives. Several families have encountered persistent phone pick-ups, transfers gone awry, and moments where information did not reach the family in a timely or clear manner. For families who cannot devote time to frequent on-site checks, or who want unambiguous accountability from leadership, Grove of Berwyn may feel unstable. The transition history between Grove and Zahav reflects management shifts that can leave consistency and clarity unsettled for a period. In other words, if reliable communications and strict safety oversight are non-negotiable, others in the area with steadier front-office operations deserve look-and-see appointments before committing.
The strongest positives here revolve around the core care team and the care environment. Therapy and nursing staff frequently earn praise for professionalism, warmth, and practical help with recovery goals. Multiple residents and families describe improved mobility and independence after rehab programs, with therapy teams seen as knowledgeable, patient, and motivating. The facility’s cleanliness and overall ambiance also receive praise, well-kept rooms, pleasant common areas, and a respectful, home-like atmosphere that helps residents feel understood and valued. Administrators and social services personnel are repeatedly cited as approachable and responsive, with several accounts highlighting proactive problem-solving, detailed case coordination, and efforts to keep families informed of progress and discharge plans. When the care plan is active and well-communicated, these strengths translate into meaningful daily improvements.
The downsides are real and cannot be ignored when weighing this community. Front-desk accessibility and overall phone responsiveness appear to be recurring pain points, sometimes exacerbated by staff shortages that slow routine tasks like linen changes, sanitation supplies, or timely responses to requests. Reports of unsanitary conditions, missed or delayed care, or inadequate attention to meals and basic needs surface in a notable portion of the feedback, contributing to distrust in the day-to-day operations. There are also deeply troubling testimonials about communication gaps, delays in addressing concerns, and even missteps during transitions between care types or living arrangements. Some families describe confrontations with management or frontline staff that jarred them from a sense of safety and dignity. The mix of highly positive and highly negative experiences creates a wide variance in what families should expect, making careful, in-person due diligence essential.
How the positives can offset the negatives rests on two anchors: the level of active family participation and the reliability of the rehab-focused program. Families that are able to regularly engage with the care team, asking for direct updates, requesting specific staff involvement, and scheduling frequent on-site reviews, tend to experience the benefit of a responsive, presence-driven administration. For many, the rehab services and nursing care deliver tangible gains, and the general cleanliness and moral of the staff contribute to a sense of security about the environment. When leadership is accessible and the social work or discharge-planning teams are consistently engaged, the facility can become a dependable partner in recovery rather than a static post-acute space. Still, the risk remains that if oversight drops or staffing gaps widen, the experienced strengths may not consistently carry the day.
Families weighing Grove of Berwyn against alternatives should anchor decisions to what matters most: predictable communication and safety or tangible rehab outcomes and a warm, respectful culture. If the priority is robust therapy, attentive nurses, and a clean, welcoming setting, and if there is capacity to stay engaged and escalate concerns quickly, Grove of Berwyn can be a solid match. If, instead, the unwavering reliability of front-desk operations, transparent leadership accountability, and consistently timely responses are non-negotiable, another facility may deliver with less friction. Potential movers should plan a structured on-site visit, request to meet with administration and the head of nursing, and ask blunt questions about staffing levels, care plans, incident handling, and discharge processes. Read current resident input, verify recent family communications, and trace any transitions between Grove and Zahav to understand how the administration addresses continuity of care.
In the final assessment, Grove of Berwyn offers real upside for families ready to partner closely with a care team that can deliver mobility gains, compassionate daily support, and a clean, homelike environment. It is not a guaranteed fit for those who prize seamless communications and impeccable, frictionless operations without active advocacy. The decisive move will hinge on whether the prospective resident’s care needs can ride on consistent rehab-driven care and a staff you can meet regularly, with an administration that remains accessible and accountable. For the right family, the Grove can feel like a lifeline; for others, it will be a place to visit with a plan to reassess soon after move-in. The prudent path is to investigate thoroughly, demand transparency, and decide with a clear read on how much advocacy will be required to ensure a safe, dignified, and effective stay.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (4 miles away) Chicago O'Hare International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Grove Of Berwyn is an assisted living community located in Berwyn, IL. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents. We have a beauty salon where residents can receive professional hair and nail services. Cable or satellite TV is provided in each resident's room for entertainment purposes. Community operated transportation is available to help residents with their travel needs.
Our computer center allows residents to stay connected with friends and family online. A spacious dining room provides restaurant-style dining experiences for our residents where they can enjoy delicious meals prepared by our skilled chefs. For fitness enthusiasts, we have a fully-equipped fitness room where residents can engage in various exercises to stay active and healthy.
Our gaming room provides a space for residents to participate in friendly competitions and socialize with their peers. The beautiful garden offers a serene environment for relaxation and outdoor activities. Housekeeping services are provided regularly to ensure that our residents live in clean and comfortable surroundings.
Each resident has access to a private bathroom for their convenience and privacy. Should any assistance be needed, our staff is available around the clock through our 24-hour call system and supervision. We offer assistance with activities of daily living such as bathing, dressing, and transfers.
We accommodate special dietary restrictions, including diabetes diets, ensuring that every resident's nutritional needs are met. Medication management services are also provided to ensure that medications are taken properly.
We prioritize mental wellness by offering a mental wellness program designed to support emotional well-being. Transportation arrangements can be made for non-medical purposes or for doctors' appointments.
Residents can enjoy Wi-Fi/high-speed internet throughout the community, allowing them to stay connected with the outside world at all times. Our care services also include move-in coordination for an easy transition into our community.
In addition to these amenities, we offer various activities and outings to keep our residents engaged and entertained. Resident-run activities provide opportunities for socialization among peers, and planned day trips allow residents to explore the nearby attractions. Our concierge services are available to assist with any special requests or needs.
Within close proximity to our community, there are two parks, nine pharmacies, four restaurants, four transportation options, and five hospitals. This ensures that our residents have easy access to necessary amenities and healthcare services.
At Grove Of Berwyn, we strive to provide a comfortable and enriching assisted living experience for our residents. With a range of amenities and care services available, we aim to meet the individual needs and preferences of each resident while promoting their overall well-being.
Grove Of Berwyn is located at 3601 South Harlem Avenue, Berwyn, IL 60402 in Cook County, Illinois
Grove Of Berwyn on seniors.fyi includes 5 photos including images showing interior, bedroom, lobby, hallway, seating area, building, decor, entrance, and more.
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