Grove Of Berwyn is a nursing home community in Berwyn, IL.
Information last verified:
Grove Of Berwyn
Save3601 South Harlem Avenue, Berwyn, IL 60402
For more information about senior living options: (866) 208-4318
Residents and families repeatedly mention how clean the facility feels.
Many reviewers describe the building as clean, well kept, and sometimes even odor-free. A smaller set of reviews take the opposite view, describing rooms or conditions as unsanitary and not meeting basic cleanliness expectations. Taken together, cleanliness comes up often enough that it seems to be a consistent factor in day-to-day experience.
Staff kindness and helpfulness are widely mentioned, for both good and bad experiences.
Positive reviews commonly praise staff as caring, friendly, welcoming, and attentive, including nurses and CNAs, with some families describing prompt help and respectful interactions. Other reviews strongly criticize staff professionalism and bedside manner, including reports of unprofessional behavior and difficulty getting assistance. The mix suggests a wide range of experiences, with residents and families focusing heavily on how staff treat them.
Several reviewers say it can be hard to reach the front desk or staff by phone.
A recurring theme in negative reviews is trouble getting through on the phone, with some describing unanswered calls, hang-ups, or transfers that don’t lead to help. Several of these same reviewers also describe communication gaps when updates or assistance were needed. Positive reviews exist too, but the volume of complaints makes phone accessibility a notable concern.
Reviewers describe very different experiences with care responsiveness and follow-through.
Some residents and families praise nursing care and supervision, describing caring staff, help with daily needs, and support during recovery. Other reviewers report being left unattended, calls for help not being answered, and concerns about hygiene or missed steps in care. Residents’ experiences of nursing responsiveness appear to be uneven in the reviews.
Therapy and rehab experiences are described positively by multiple families.
Several reviewers talk about rehabilitation as a strength, including descriptions of therapy helping recovery, improved mobility, and nurses and therapy staff being informative. Some reviews frame it as a positive option for short-term care or after a hospital admission. While not every reviewer mentions rehab, those who do describe it favorably.
The community offers dining support for special dietary restrictions.
The community is set up to accommodate diabetes-related and special dietary restrictions in dining. A couple of reviews also reference food being aligned to dietary needs, while others express dissatisfaction with meals. Overall, dining shows up in reviews, but with mixed impressions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
145 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago Midway (4 miles away) Chicago O'Hare International (12 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesGrove Of Berwyn is located at 3601 South Harlem Avenue, Berwyn, IL 60402 in Cook County, Illinois
Grove Of Berwyn on seniors.fyi includes 5 photos including images showing interior, bedroom, minimalist, lobby, hallway, seating area, building, decor, and more.
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