Austin Oasis

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  • Interior

    A decorated hospital corridor with autumn-themed leaf decorations hanging from the ceiling.
  • Decor

    A cozy bedroom with twin beds, floral bedding, and warm lighting.
  • Building

    Entrance of Columbus Park Nursing & Rehab Center.
  • Bedroom

    A serene hospital room featuring two beds, equipped with essential furniture and a view through the window.
  • Artwork

    Cozy waiting room with comfortable seating and warm lighting.
  • Nature

    A beautiful sunset casts a warm glow over the horizon, with clouds adding depth to the evening sky.

Austin Oasis

901 South Austin Boulevard, Chicago, IL 60644

For more information about senior living options: (844) 490-3973

3.6 from 51 reviews
5 stars
32
4 stars
0
3 stars
2
2 stars
0
1 stars
17

Skilled Nursing Facility

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    Overall Review of Austin Oasis

    Pros

    • pro The facility offers exceptional food, professional staffing, and exceptional care for residents.
    • pro The team is hard-working, caring, and empathic toward residents.
    • pro The place and its staff are wonderful.
    • pro The staff is super friendly and accommodating, and the facility is very clean.
    • pro The staff are cheerful and understanding, with residents' comfort as a top priority.
    • pro The facility is a welcoming, comfortable home for a family member.
    • pro The staff from administration to CNAs is caring.
    • pro It is an excellent facility dedicated to residents' needs, with experienced staff creating a caring community.
    • pro Cheryl Williams is a wonderful person full of positive vibes.
    • pro Prentice Dixon is down-to-earth and the facility provides a loving home for residents.

    Cons

    • pro They treat the residents very poorly and only care about a paycheck.
    • pro The facility is old and dirty, with roaches, mice, and bed bugs.
    • pro The elevators are always out of order and it smells like urine.
    • pro A nurse ignored a spill because she was on her phone rather than paying attention.
    • pro They seem to be taking away the rights of residents with memory problems.
    • pro They run out of food and staff give the runaround to questions.
    • pro This is not the place to send a loved one; it's horrible.
    • pro The front door has been broken for over a week.
    • pro The building is infested with roaches, bed bugs, and mold.
    • pro The food is half-done and nasty.
    • pro The staff laugh at and belittle patients who can't walk or clean themselves.
    • pro They don't clean patients after accidents or help them use the bathroom.
    • pro There are holes in the walls and the place needs fixing.
    • pro They lost residents' clothes and threw away prescription glasses.
    • pro A roach crawled across a resident's bedroom floor on the first night.

    Review

    The collection of reviews presents a facility that elicits wildly different experiences from its visitors and residents. On one hand, there are glowing endorsements that describe Austin Oasis as a place of welcome, care, and genuine concern for those who live there. On the other hand, there are numerous accounts of neglect, safety hazards, and management and staff shortcomings that paint a troubling picture. Taken together, the feedback reads as a broad spectrum of experiences, with opinions divided almost along the lines of "it depends who shows up," rather than a single, consistent narrative.

    Several reviews emphasize the positive, almost aspirational side of the facility. A number of commenters praise the staff as friendly, attentive, and empathetic, noting that caregivers treat residents with kindness and respect. The administration, highlighted by names like Cheryl Williams and Prentice Dixon in a few posts, is celebrated for dedication, approachability, and going "above and beyond" for residents' well-being. For families seeking a home-like atmosphere, there are remarks about a clean, well-kept environment and a staff culture that values resident comfort, responsiveness, and the potential for recovery and rehabilitation. In these accounts, the place feels like a supportive community where residents can feel at ease.

    Yet the overwhelmingly recurring theme across many other reviews centers on serious, longstanding problems. The physical facility is described repeatedly as old and dirty, with chronic maintenance issues that include nonfunctional elevators, broken doors, and a sense of overall neglect. Infestations are a major concern for several reviewers, who report roaches, mice, bed bugs, and mold. The surrounding environment - foul odors, urine smells, and visible wear and tear - adds to a perception of deteriorating facilities. Some reviewers point to structural concerns like holes in walls and inadequate basic supplies, contributing to an impression that the building's upkeep does not meet residents' needs or expectations.

    Care quality and safety concerns also surface in many accounts. Some reviewers describe staff as dismissive or inattentive, with instances of miscommunication, not answering questions, or "running around" without providing direct assistance. There are reports of residents who feel their rights or medical needs are being overlooked, including claims that medications are refused or that residents are shamed for health-related decisions. The social services team is portrayed in mixed light - one account praising their support and another alleging mishandling or miscommunication that exacerbates residents' difficulties. A few stories include troubling allegations about staff behavior, including claims that some employees arrive at work under the influence, which, if true, would raise serious safety concerns.

    There are also vivid personal anecdotes that illustrate the complexity of the place. One long narrative centers on a resident who faced a string of management and logistical failures - lost clothes, mislaid belongings, and unaddressed needs - yet still acknowledges that many staff members were attentive and helpful. This juxtaposition highlights a theme common to many reviews: individual interactions with staff can be exceptional, even in the context of broader facility shortcomings. The same story underscores the emotional and practical toll on residents and families when the system fails to deliver consistent care or reliable services, such as timely laundry, secure storage of belongings, and dependable transportation or coordination for medical appointments.

    A subset of comments speaks to the experience of visiting or living at the facility with a sense of caution and warning. Several reviewers explicitly advise against bringing loved ones to the site, citing ongoing neglect, poor food quality, and a general risk of harm or discomfort. Others offer a more balanced view, acknowledging positive staff and moments of good care while still urging potential residents and families to thoroughly investigate and to prepare for possible downsides. The contrast between "best place" and "not fit for humanity" underscores how differently individuals can experience the same institution depending on numerous variables - time, specific staff on duty, the particular unit, and the level of care a resident requires.

    In sum, the reviews present Austin Oasis as a facility of sharp contrasts. For some, it is a beacon of compassionate care, well-led by dedicated administrators and staffed by friendly, capable caregivers who treat residents with dignity and warmth. For others, it is a troubling environment marked by neglect, safety hazards, inconsistent services, and a sense that residents' rights and needs are not consistently respected. Prospective families and residents would be well advised to visit multiple times, speak with current residents and family members, and review inspection records to form a balanced view that reflects the realities highlighted by these varied experiences.

    Features

    Housing

    • 216 resident community capacity 216 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago Midway (6 miles away) Chicago Midway (6 miles away)
    • Chicago O'Hare International (10 miles away) Chicago O'Hare International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Nearby Metro Stations

    • Metro Station Austin  
    • Metro Station Oak Park  

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Austin Oasis is a premier assisted living community located in Chicago, IL. The community offers a wide range of amenities and care services to cater to the unique needs of each resident.

    Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV, and access to community-operated transportation for their daily needs. The computer center provides residents with opportunities for technology engagement, while the small library offers a peaceful space for reading and relaxation.

    Delicious meals are served in the spacious dining room, providing residents with restaurant-style dining experiences. For those with special dietary restrictions, the community accommodates individual needs. Housekeeping services ensure a clean and comfortable living environment for all residents.

    Austin Oasis also prioritizes wellness and fitness by offering a fully equipped fitness room and organized fitness programs. The gaming room is perfect for socializing and enjoyment among residents. Outdoor spaces including gardens provide opportunities to enjoy fresh air and nature.

    Care services at Austin Oasis are comprehensive and personalized, with 24-hour call systems and supervision available for peace of mind. Trained staff assists with activities of daily living, transfers, bathing, dressing, medication management, and meal preparation. A mental wellness program is also available to support emotional well-being.

    Residents have access to concierge services for any additional assistance they may need. Planned day trips and scheduled daily activities keep residents engaged and entertained within the community.

    The location of Austin Oasis is highly convenient, with several parks, pharmacies, restaurants, hospitals, physicians' offices nearby. Transportation arrangements are readily made to cater to non-medical appointments as well as doctors' visits.

    Overall, Austin Oasis provides a comfortable and enriching assisted living community where residents can experience quality care in a vibrant setting.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.6 miles)
    • CVS Pharmacy (0.8 miles)
    • Walgreens (2 miles)
    • Walgreens (2.1 miles)
    • Walgreens (3.2 miles)
    • Walgreens (3.2 miles)
    • CVS Pharmacy (3.4 miles)

    Restaurants

    • Chick-Fil-A (2.1 miles)
    • Portillo's Hot Dogs (2.3 miles)
    • Raising Cane's Chicken Fingers (2.3 miles)
    • Parson's Chicken & Fish (5 miles)
    • The Barrel (5.2 miles)
    • Longman & Eagle (5.4 miles)
    • Big Star (5.7 miles)

    Hospitals

    • MacNeal Hospital (2.8 miles)
    • Loyola University Medical Center (3.2 miles)
    • Loyola Outpatient Center (3.3 miles)
    • Edward Hines, Jr Veterans Hospital (3.6 miles)
    • Building 217, Hines VA Hospital (3.6 miles)
    • Gottlieb Memorial Hospital (4.5 miles)
    • Loyola Medicine Transport (4.6 miles)

    Transportation

    • CTA - Kedzie-Homan (3.4 miles)
    • Cta (5.6 miles)
    • Concourse B (5.9 miles)
    • Chicago Midway International Airport (MDW) (5.9 miles)
    • Cta (6 miles)
    • Atlantic Aviation (6.4 miles)
    • CTA - Clinton (6.8 miles)

    Parks

    • Douglas Park (3.9 miles)
    • The 606 — Western Terminus (4.1 miles)
    • Humboldt Park (4.4 miles)
    • Bloomingdale Trail — The 606 (5 miles)
    • Palmer Square Park (5.1 miles)
    • Logan Boulevard (5.2 miles)
    • Unity Playlot Park (5.2 miles)

    Physicians

    • University of Illinois Mile Square Health Center: Near West Side (5 miles)

    Cafes

    • Starbucks (6.1 miles)
    • Starbucks (6.5 miles)

    Theaters

    • Regal Webster Place (6.6 miles)

    Frequently Asked Questions

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