Atrium Health Care Center in Chicago, IL

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Atrium Health Care Center

Atrium Health Care Center in Chicago, IL

Information last verified:

1425 West Estes Avenue, Chicago, IL 60626

For more information about senior living options: (844) 490-3973

3.8 from 52 reviews
5 stars
32
4 stars
5
3 stars
1
2 stars
3
1 stars
11

Overall Review of Atrium Health Care Center

Pros

  • pro The staff are super nice and take very good care of the residents.
  • pro The staff are friendly and professional, delivering excellent customer service.
  • pro The food has been great and residents enjoy meals.
  • pro The staff are excellent and provide attentive, respectful care.
  • pro Atrium is a place of love, caring, and accommodating, offering a wonderful experience where residents feel at home.
  • pro The front desk staff are wonderful and friendly.
  • pro The facility is well-run, clean, and well-managed, with attentive staff.
  • pro The staff are kind, respectful, and go above and beyond to help residents and families.

Cons

  • pro This place clearly wastes people’s time.
  • pro This place sucks.
  • pro The place is a death trap.
  • pro The building reeked of cigarette smoke.
  • pro The elevator smelled of urine.
  • pro The toilet had been dirty for weeks.
  • pro There was a cockroach problem.
  • pro It was a nasty place where the resident was abused, leaving her with two black eyes.
  • pro Bad nurses who obviously hated their jobs and their patients.
  • pro The place was outdated, unpleasant, dark and dingy.
  • pro The residents were not well taken care of.
  • pro Staff sleep in the dayroom, and the facility is dirty and stinky.
  • pro The place gives off a creepy vibe.
  • pro Visitors are not screened well.
  • pro The staff were rude.
  • pro The food is horrible and disgusting.
  • pro Do not send your loved one there.
  • pro The bathroom looked like it hadn't been cleaned.
  • pro The people there looked homeless and unbathed.

Review

Atrium Health Care Center in Chicago is best suited for families who prize warmth, personal attention, and a home-like atmosphere where staff consistently demonstrate kindness and respect. This community appeals to residents and families who value ongoing social engagement, approachable frontline caregivers, and meals that locals describe as solid to excellent. The cadence of daily life here often centers on approachable interactions with nurses, aides, and social work staff who seem dedicated to making residents feel seen and cared for. For families seeking respite or long-term care in an environment that emphasizes companionship and routine, Atrium offers a compelling, defensible option when the priority is relationship-based care and a welcoming feel over a clinical veneer or flashy amenities.

That said, there are clear reasons why some families should consider alternatives. A sizable portion of the reviews flags problems that range from odor and cleanliness concerns to questions about safety and overall upkeep. Several accounts mention urine odor, cigarette smoke, and outdated or poorly maintained spaces, with some describing rooms and bathrooms that fail basic expectations. A thread of reviews also highlights episodes of staff unresponsiveness, confusing medication management, or even allegations of mistreatment. In short, for families prioritizing spotless environments, pristine infection control, or a consistently high level of clinical oversight, Atrium may not meet expectations without careful, in-depth verification and ongoing monitoring.

The strongest pros center on people and purpose. Across many reviews, frontline staff are described as friendly, patient, and genuinely concerned about residents’ well-being. Administrators and social services are repeatedly named for their problem-solving orientation and willingness to coordinate with families and external providers. The dining experience receives frequent praise, with residents and visitors noting meals that feel thoughtful and satisfying. The facility’s culture, referred to in some accounts as a place of love and warmth, combines with organized activities and a visible effort to keep residents socially active. For families who measure success by staff consistency, meaningful conversations, and a sense of belonging, these attributes offset minor logistical gaps and create a credible sense of security day to day.

However, the larger safety and cleanliness concerns cannot be dismissed. The most impactful negative experiences involve allegations of unsafe conditions, neglect of basic cleanliness, and even outright abuse in extreme cases. Instances of roaches, dirty rooms, and unaddressed odor, plus reports of medication mishaps and dehydration, create a risk calculus that weighs heavily against the positive interactions cited elsewhere. The variability from shift to shift and the occasional perception that some staff are disengaged or overwhelmed further complicates trust. For residents with dementia, high medical needs, or sensitive family members watching from outside, these factors are decisive: the comfort of a warm staff may never fully compensate for episodic lapses in basic safety and hygiene.

Given this mix, families should deploy a structured, multi-pronged evaluation strategy before deciding. Start with a holistic on-site assessment: walk rooms and bathrooms, observe staff-resident interactions, and check the cleanliness of common areas and resident rooms. Request access to incident reports, maintenance logs, and housekeeping turnaround times; review nurse coverage patterns and call-light response data. Meet the activities director to gauge how the calendar translates into real daily engagement rather than only planned events. Ask for current resident and family references, and probe specifically about responsiveness to concerns, medication management, and any recurring issues. If possible, negotiate a trial stay or shorter-term arrangements to test whether real-world operation aligns with stated care goals.

In choosing among options, consider the resident’s specific needs against Atrium’s profile. For those who prioritize a warm, person-centered atmosphere, clear communication, and a social, engaged daily life, Atrium can deliver meaningful value. Its strongest endorsements point to staff devotion, administrative accessibility, and a sense of community that makes many residents feel at home. Yet for any family prioritizing pristine infrastructure, ironclad cleanliness, or uniform safety performance, the cautionary notes deserve weight. The building’s age and reported odor challenges, paired with sporadic concerns about safety and care consistency, suggest that alternatives with sterner cleanliness records, more robust clinical oversight, or more modern facilities may be a safer long-term bet.

The bottom line favors a practical, advisory stance: Atrium Health Care Center offers genuine strengths in human connection and daily life that many families will find perfectly aligned with their loved one’s wishes. Its caring staff and home-like culture play a central, credible role in residents’ well-being, and the facility’s social programming is a meaningful asset for maintaining mental sharpness and emotional balance. Yet the reports of cleanliness lapses, safety-related incidents, and inconsistent operational performance cannot be ignored. For families with high expectations around infection control, ongoing safety monitoring, and a consistently pristine environment, it is prudent to examine additional facilities and demand concrete assurances before committing. When evaluating Atrium, let the decision hinge on the resident’s non-negotiables: is the human connection worth navigating potential cleanliness and safety uncertainties, or does a facility with stronger, more uniform safety and upkeep align better with the care plan?

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)
  • Chicago Midway (16 miles away) Chicago Midway (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Nearby Metro Stations

  • Metro Station Howard     
  • Metro Station Jarvis  
  • Metro Station Loyola  
  • Metro Station Morse  

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Atrium Health Care Center in Chicago, IL is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

For the convenience and enjoyment of our residents, we provide a beauty salon for hair and nail services, as well as cable or satellite TV in each room for entertainment. Our community operated transportation service is available for outings and appointments. Our computer center allows residents to stay connected with loved ones, while our fully furnished accommodations create a cozy and home-like atmosphere.

Our fitness room encourages an active lifestyle, while the gaming room provides opportunities for leisure activities. The outdoor spaces, such as our garden, offer peaceful settings to relax and enjoy the fresh air. Housekeeping services keep rooms tidy and organized, while move-in coordination takes away the stress of transitioning into our community.

Meals are prepared by our skilled culinary team and served in a restaurant-style dining room. Special dietary restrictions are accommodated to ensure that all residents can enjoy delicious meals tailored to their needs. Additionally, our small library offers a quiet space for reading and reflection.

Residents can easily stay connected with family and friends through telephone use and Wi-Fi/high-speed internet access throughout the facility. Non-medical transportation arrangements are available for appointments or outings.

The Atrium Health Care Center also provides exceptional care services to support the independence of our residents. Our 24-hour call system ensures that assistance is readily available whenever needed. We offer 24-hour supervision to ensure safety at all times. Our dedicated staff provides assistance with daily living activities such as bathing, dressing, and transfers.

For those with specific dietary needs or restrictions, we provide diabetes diet options as well as special dietary restrictions accommodation for individual needs.

Medication management is provided by trained professionals to ensure that medications are taken properly on schedule. Our mental wellness program focuses on promoting emotional well-being among residents.

Residents can participate in a variety of activities and programs to stay engaged and entertained. These include fitness programs, planned day trips, and resident-run activities. Our concierge services ensure that residents have access to personalized assistance.

The Atrium Health Care Center is conveniently located near various amenities in the community. There are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, physicians, and hospitals nearby for easy accessibility.

At the Atrium Health Care Center in Chicago, IL, we prioritize the comfort and well-being of our residents by offering exceptional amenities and care services in a warm and inviting environment.

Nearby Places of Interest

Transportation

  • CTA Jarvis (0.3 miles)
  • Cta (0.6 miles)
  • Cta (3.1 miles)
  • Cta (4.5 miles)
  • CTA-Linden (4.5 miles)
  • CTA - Belmont (5 miles)
  • Cta (5.6 miles)

Restaurants

  • R Public House (0.4 miles)
  • Little Bad Wolf (1.9 miles)
  • SoFo Tap (2.7 miles)
  • Murphy's Bleachers (4.4 miles)
  • Cell Block (4.4 miles)
  • Las Mananitas Mexican Restaurant (4.6 miles)
  • Hydrate (4.7 miles)

Parks

  • Dubkin Park (0.5 miles)
  • Warren Park (1.3 miles)
  • Dawes Park (2.5 miles)
  • Centennial Park (2.6 miles)
  • Leahy Park (3.6 miles)
  • Horner Park (3.8 miles)
  • Independence Park (5 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.1 miles)

Hospitals

  • Saint Francis Hospital (1.3 miles)
  • Swedish Covenant Hospital Cancer Care (3 miles)
  • Advocate Illinois Masonic Medical Center (5.2 miles)

Cafes

  • Little Beans Cafe (1.6 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.7 miles)
  • Starbucks (2.8 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.5 miles)
  • Starbucks (4.5 miles)

Physicians

  • North Shore Physicians Group (3.9 miles)

Places of Worship

  • Baha'i House of Worship (4.4 miles)

Theaters

  • AMC Village Crossing Theatre (5 miles)
  • Regal Webster Place (6.2 miles)

Frequently Asked Questions

Where is Atrium Health Care Center?

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