Chalet Living & Rehab
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7350 North Sheridan Road, Chicago, IL 60626
For more information about senior living options: (844) 490-3973
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The staff at Chalet are consistently kind and caring. Jasmine, a CNA, is always helpful, happy, professional, and hard-working. James and Rachel, CNAs, provide great service and are dedicated. Tiara, the new social services director, is sweet, friendly, and responsive to residents and families. The activities department keeps residents engaged with enjoyable Bingo nights and thoughtful helpers. Marjorie, a nurse, treats residents as individuals and handles multiple requests with exceptional follow-through. The therapy team, including Numan and Mary, helps residents regain strength and independence with dedication. The hospice care team offers comfort and compassion, helping residents feel supported and find joy in music and cards. The concierge service and lounge area contribute to a pleasant experience, with good food as an added bonus.
There is a lack of effective communication among patients, nurses, and doctors. Unsafe conditions exist, including unstable toilet safety rails and mold in bathrooms. Residents are reportedly left unattended for hours after paging for help. Nurses have been reported as screaming at patients and handling them forcefully. The staff are described as underpaid and overworked, leading to a perceived decline in care and pride. Medication administration and related communication are cited as serious concerns. Some reviews describe the facility as despicable and advise others to decline admission.Chalet feels like a little neighborhood of care and connection. The writer describes daily visits that feel almost ritualistic: a stop on the 4th floor to the study room where Gloria and Vanessa are friends and playing companions, listening to music, and sharing long hours. The atmosphere is consistently warm, with staff who are described as really nice and welcoming, and a sense that new friendships have formed through these visits. The routine includes stopping by the desk on the way out to say hello to Charles and James - the security guard and receptionist - adding to the feeling that Chalet is a place with familiar faces and a straightforward, human-scale rhythm.
The praise for individual caregivers and frontline staff runs deep. Tola, the nurse, is singled out as always being kind, while Jasmine, a CNA, is repeatedly celebrated for being helpful, happy, professional, and hardworking. The gratitude doesn't stop there: James and Rachel earn praise for great service, Rashad and Alicia are recognized for their work in activities, and Mr. Newman is thanked for his dedication in therapy. Marjorie, a nurse, is credited with treating residents as individuals and handling multiple requests with exceptional follow-through. Across these voices, there is a strong sense that the care team operates with empathy, competence, and a genuine desire to support residents.
Beyond direct care, the experience of being in hospice and off isolation is narrated with warmth and resilience. The author notes how the ladies here have been especially kind in moments of sadness, crying, or pain, offering comfort and companionship. Music, cards, and lighthearted banter become meaningful ways to find joy even in difficult times. The CNA Rachel appears again as a standout - she's described as funny, pleasant, with a good sense of humor, and able to balance urgency with listening. That blend of efficiency and personal connection seems to be a common thread across the positive caregiver stories, including the day nurses who listen, ensure timely medication, and contribute to an overall sense of reliable, attentive care.
People repeatedly emphasize the strength of Chalet's integrated team - clinical staff, housekeeping, and social services all come up as part of an "amazing team." The activities program is highlighted as a bright spot: Bingo nights, opportunities to socialize with other residents, and a group of activities aides who are described as nice and helpful. The sense that residents are cared for in multiple dimensions - health, social life, and emotional well-being - permeates these testimonials. Even memory care is spoken about positively, with a sense that staff there are part of a compassionate, respectful community where residents feel seen and valued.
Several residents recount positive experiences with admissions, social work, and the broader care ecosystem. Seeing familiar faces from the past, especially those who cared for an aunt during earlier stays, serves as a reminder of the consistent quality of care Chalet can provide when it's at its best. The admissions process is described as smooth, and nurses' care is repeatedly praised as excellent. A particular thank-you goes to a social worker named Toi, and to the therapy team (Numan and Mary) who helped someone get back on their feet. The sentiment is that Chalet can be a place where healing and progress are possible, and where relationships with staff feel meaningful and enduring.
Yet, this is not a one-note portrait. The collection of reviews also contains troubling, urgent concerns that demand attention. A standout warning voices serious issues around communication gaps between patients, nurses, and doctors, and questions the legitimacy of the facility when such lapses occur. There are alarming reports about safety - unstable safety rails in the toilet, mold in bathrooms, and residents left unattended for long periods after paging for help. Tales of neglect, residents wandering the halls at night without adequate attendant presence, and even stories of nurses screaming or handling patients forcefully are described as red flags that should be addressed immediately. These lines carry a stark contrast to the more positive experiences and underscore the gravity of quality and safety in long-term care.
The most recent, highly critical notes describe phone frustrations that feel almost systemic: a family member calling about a patient, being hung up on multiple times, and a staff member explaining that "the DON/ADON/Admission rep is not available" while a caller questions how this would feel if it were their own relative. There are expressions of anger and disappointment, a sense that communication breakdowns extend beyond isolated incidents to affect trust and peace of mind for families and residents. Some reviews go so far as to label the facility as despicable and urge others to decline admission, citing sheer disappointment with the handling of medication, transfers, and general responsiveness.
Amid the mix, there are also affirmations of Chalet's strengths. One reviewer describes arriving with a serious medical picture - blood infection, pneumonia, and underweight - and leaving with gratitude after months of care that rebuilt strength, weight, and independence. The writer emphasizes that Chalet's team - management, nursing, physical therapy, and CNAs - cared deeply and helped recover what mattered most. Others commend the concierge service, the comfortable lounge area, and even the quality of food. A recurring thread is that the staff can be incredibly supportive and personable, sometimes going above and beyond to keep residents engaged, informed, and hopeful.
In sum, Chalet emerges as a place of real, multifaceted care. For many residents and families, it is a community where kind nurses, attentive CNAs, thoughtful social workers, and a broad array of supportive staff create moments of comfort, joy, and recovery. The very best experiences center on personal connection, reliable daily routines, and meaningful activity. At the same time, the critiques underscore serious, systemic concerns about communication, safety, and accountability that cannot be ignored. The stories collectively depict a facility capable of great compassion and progress, while also requiring urgent attention to safety, transparency, and consistency to ensure every resident's well-being and dignity.
219 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away) Chicago Midway (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Howard Jarvis Morse 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Chalet Living & Rehab in Chicago, IL is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community boasts a warm and inviting atmosphere, with fully furnished accommodations and private bathrooms for each resident.
Chalet Living & Rehab understands the importance of maintaining social connections and provides various opportunities for engagement. Residents can enjoy beautiful outdoor spaces, take part in resident-run activities, or relax in the gaming room or small library. For those looking to stay active, there is a fitness room and wellness center available.
Meals at Chalet Living & Rehab are served restaurant-style in a spacious dining room, with options for special dietary restrictions. Care services include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and mental wellness programs are also provided to ensure comprehensive care.
The community's convenient location offers easy access to nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. Transportation arrangements can be made for both non-medical purposes as well as doctors appointments.
With 24-hour call systems and supervision in place, residents can have peace of mind knowing help is always available when needed. The staff at Chalet Living & Rehab are dedicated to providing exceptional care and creating an engaging environment where residents can thrive.
Overall, Chalet Living & Rehab provides a comfortable and supportive environment where seniors can maintain their independence while receiving the personalized care they require.
Chalet Living & Rehab is located at 7350 North Sheridan Road, Chicago, IL 60626 in Cook County, Illinois
Chalet Living & Rehab on seniors.fyi includes 12 photos including images showing interior, bedroom, windows, waiting area, exercise equipment, healthcare, shower, reception, and more.
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Interior
Decor
Building
Bedroom
Lighting
Bathroom
Natural Light
Library
Waiting Area
Refrigerator
Healthcare
