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Alden Estates Of Northmoor in Chicago, IL

Alden Estates Of Northmoor is a nursing home community in Chicago, IL.

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Alden Estates Of Northmoor in Chicago, IL

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  • Interior

    A modern, well-lit fitness center with exercise equipment and elegant interior design.

  • Decor

    A cozy bedroom with a wooden bookshelf dividing the space.

  • Bedroom

    A cozy and organized interior space featuring a desk, shelves, and a neatly made bed.

  • Lobby

    A modern reception area featuring a sleek counter and cozy seating arrangements.

  • Exercise Equipment

    A modern and inviting interior of a fitness and rehabilitation center.

  • Waiting Area

    A modern reception area with a front desk and coffee station.

5831 North Northwest Highway, Chicago, IL 60631

For more information about senior living options: (866) 208-4318

3.5 from 63 reviews
5 stars
33
4 stars
6
3 stars
1
2 stars
3
1 stars
20

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2018

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Overall Review of Alden Estates Of Northmoor

common 28 reviews mention this

Staff are compassionate and attentive

Residents and families repeatedly describe compassionate, attentive care from the staff.

Across many reviews, families say the staff are kind, compassionate, and responsive to needs, including nursing aides and therapists. Several reviewers also mention cleanliness and order alongside the way staff communicate and check in, which adds to the sense of safety they felt. A few reviews complain about neglect or unresponsiveness, but the majority of comments focus on staff who try to help and follow through.

common 7 reviews mention this

Clean, orderly facility stands out

Many reviewers praise the facility for being clean and well kept.

Several reviews explicitly call out the building as clean, orderly, or not smelling, and some describe it as newer or hotel-like. Even among the more critical reviews, cleanliness is part of the environment people comment on, though concerns are more focused on care follow-through than appearance. Overall, the environment is a recurring positive point in reviews.

caveat 9 reviews mention this

Dining quality feels inconsistent

Dining gets mixed reactions, with some saying it’s good and others saying it’s cold or tasteless.

Positive reviews mention hot meals, food coming from the kitchen, and good or ample dining, including treats residents enjoy. Other reviewers report food arriving cold, being tasteless, or that residents weren’t fed the way they needed. Diabetes-related meal support is also mentioned by one reviewer as part of how meals were arranged.

caveat 13 reviews mention this

Staffing and follow-up concerns

Some residents describe long waits or missed care tied to staffing and responsiveness issues.

A recurring negative theme is lack of attention—reviewers describe issues such as call lights not being answered, nurses seemingly not present, or concerns about patients going long stretches without adequate help. Some mention specific problems like hygiene being neglected, staff being short or asleep, or delays in getting assistance. A separate set of reviews acknowledges that staffing can be tight even when care is otherwise thoughtful.

caveat 3 reviews mention this

Phones and social services frustrations

Several reviews report difficulties reaching staff by phone or getting help through social services.

Some reviewers say patient phones don’t work or that contacting a loved one during an emergency would be difficult. Others describe trying to reach social services for an extended period without success, including calls being routed poorly. These concerns are about access to help rather than day-to-day friendliness.

common 3 reviews mention this

Memory care receives strong praise

Reviews that mention the memory care floor describe dedicated, supportive staff.

When dementia and memory care are discussed, families report feeling the staff were compassionate and the residents were well cared for. One reviewer specifically describes the memory care floor staff as outstanding, while another mentions dementia-related assistance needs and the importance of being helped with eating. Together, these comments point to more consistent support in that setting than in other areas some reviewers criticize.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 198 resident community capacity 198 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (6 miles away) Chicago O'Hare International (6 miles away)
  • Chicago Midway (14 miles away) Chicago Midway (14 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.3 miles)

Restaurants

  • Superdawg Drive-In (0.6 miles)
  • Chick-Fil-A (2 miles)
  • Culver's (3.1 miles)
  • Raising Cane's Chicken Fingers (3.7 miles)
  • Portillo's Hot Dogs (4.6 miles)
  • McDonald's (4.9 miles)
  • Panda Express (4.9 miles)

Physicians

  • Resurrection Medical Center Professional Building (1.3 miles)
  • North Shore Physicians Group (3 miles)
  • Physicians Cosmetic Institute (5 miles)

Transportation

  • Cta (1.9 miles)
  • Jefferson Park Bus Terminal (1.9 miles)
  • Cta (3.6 miles)
  • O'Hare Multi-Modal Facility (4.7 miles)
  • SAS Business Lounge (5.2 miles)
  • Terminal 5 (5.2 miles)
  • Concourse L (5.6 miles)

Theaters

  • AMC Village Crossing Theatre (2 miles)
  • AMC Rosemont 18 (4 miles)

Parks

  • Portage Park (2.7 miles)
  • Independence Park (4.2 miles)
  • Horner Park (5.1 miles)
  • Warren Park (5.3 miles)
  • Unity Playlot Park (5.7 miles)
  • Logan Boulevard (6 miles)
  • The 606 — Western Terminus (6.3 miles)

Hospitals

  • Swedish Covenant Hospital Cancer Care (4.8 miles)
  • Gottlieb Memorial Hospital (6 miles)
  • Saint Francis Hospital (6.1 miles)
  • Loyola Medicine Transport (6.1 miles)

Cafes

  • Starbucks (5.5 miles)
  • Little Beans Cafe (5.8 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6 miles)
  • Starbucks (6.1 miles)

Frequently Asked Questions

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