Hilltop Skilled Nursing & Rehab in Charleston, IL
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910 West Polk Street, Charleston, IL 61920
For more information about senior living options: (844) 490-3973
Hilltop is an amazing facility, very clean, with staff who do very well with therapy. The therapy department are miracle workers. The staff are friendly, helpful, and consistently in good spirits. Hilltop is a wonderful, caring skilled nursing home that goes above and beyond to meet families' needs. The CNA and nursing staff are attentive and caring, and the facility is kept clean. The therapists are top-notch and truly invested in residents' progress. The administration is responsive and treats residents with dignity and respect. The meals are hot and delicious, and residents are well cared for by attentive staff.
The facility has declined since it was once top notch. A resident was left for over a week without a shower, sitting in urine and developing a sore. Midnight staff forced a bowel movement on the toilet with a diaper still on, then left the resident. The place is run down, with staff disrespectful to residents and families, and wrong medicines given and denied. The facility is not professional; phones are frequently left off the hook on weekends. The environment is dirty and smells like urine, and meals were described as awful. One reviewer labeled it a terrible place with terrible staff and warned others not to bring a loved one there.Hilltop Skilled Nursing & Rehab in Charleston, IL is best suited for families seeking solid short-term rehabilitation and wound- or post-surgical recovery within a warm, community-oriented environment. When a goal is to regain function and return home, Hilltop has repeatedly demonstrated capable therapy teams, accessible nursing staff, and a culture that treats residents with dignity. The strongest value lies in patients who respond well to skilled physical and occupational therapy, whose progress is visible, and who appreciate a facility that maintains a bright, clean atmosphere and a menu that residents routinely praise.
Those evaluating Hilltop should explicitly consider alternatives if safety and consistency of daily care are non-negotiables. Several reviews describe instances of understaffing, long delays for call lights, and uneven responsiveness, especially on night shifts. Worries about medication accuracy, occasional lapses in cleanliness, and communication gaps with families surface repeatedly. For families needing near-perfect day-to-day oversight, or for residents with complex medical needs requiring constant, proactive monitoring, Hilltop may feel unpredictable at times. In short, Hilltop rewards engaged families who are prepared to stay closely involved.
The principal strengths - remarkable therapy outcomes, caring bedside staff, and a genuine sense of community - tend to offset the more troubling gaps when they occur. Therapy departments are lauded as "top notch" and "miracle workers," with patients often progressing enough to return home within a reasonable rehab window. The nursing and CNA teams frequently earn praise for compassion, attentiveness, and a willingness to go the extra mile for families. Cleanliness and hospitality, including hot meals and pleasant surroundings, frequently appear in positive narratives, reinforcing a comforting atmosphere that makes visits reassuring for loved ones.
Yet the negatives cannot be ignored, and they do shape risk when choosing Hilltop. Reports of urine-soaked clothing, delayed assistance, rooms left dirty, and some instances of improper medication handling illustrate real safety and quality concerns. The sense that some shifts are understaffed or that communication back to families can be slow creates friction and anxiety for those without the ability to be present daily. These experiences are not universal, but they are persistent enough to warrant serious due diligence. For families prioritizing predictability and flawless daily operations, Hilltop may fall short of the standard hoped for in a facility that handles post-acute rehab and long-term residents alike.
To make a well-supported decision, approach Hilltop with a practical game plan: tour the unit, speak with current residents or families, and ask explicit questions about staffing patterns, nurse response times, and daily care routines. Request a clear rehab plan with therapists, and verify the mechanism for medication safety and error reporting. Understand how housekeeping, laundry, and dining services operate on weekends and holidays, and observe whether call lights are answered promptly during a typical shift. A proactive stance - regular family visits, scheduled care plan reviews, and explicit expectations for communication - tends to maximize Hilltop's positive attributes and minimize the impact of its weaknesses.
In the end, Hilltop is a strong option for families prioritizing effective rehabilitation, a caring campus environment, and a proven path back to independent living. It excels when residents can leverage skilled therapy and compassionate staff, and when families stay actively involved to ensure consistency of care. It is less ideal for those who need unwavering, flawless daily operations and immediate, flawless responses every hour of the day. For many, Hilltop represents a thoughtful balance: reliable rehab gains and a supportive, home-like setting, tempered by the reality of staffing variability that requires vigilance and engaged advocacy from families.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Charleston, IL, Hilltop Skilled Nursing & Rehab is an exceptional assisted living community offering a wide range of amenities and care services to cater to the diverse needs of its residents. With a focus on providing a comfortable and enriching environment, this community ensures that seniors have access to everything they need for a fulfilling and enjoyable lifestyle.
The amenities at Hilltop Skilled Nursing & Rehab are designed to enhance the overall well-being of residents. The beauty salon offers professional grooming services, ensuring that individuals can always look and feel their best. Residents can enjoy their favorite TV shows with the cable or satellite TV in their accommodation. Community-operated transportation is available for ease of mobility, enabling residents to explore nearby areas conveniently. The computer center offers technology access, keeping residents connected with loved ones or pursuing personal interests. Meals are served in the elegant dining room with restaurant-style dining for a delightful culinary experience. Additionally, fully furnished accommodations provide comfort and convenience.
Care services at Hilltop Skilled Nursing & Rehab prioritize the health and safety of each resident. A 24-hour call system ensures that assistance is always available whenever needed. Trained staff members provide around-the-clock supervision to ensure residents' well-being. Assistance with activities of daily living like bathing, dressing, and transfers is readily available for those who require it. Medication management is handled efficiently by qualified professionals to ensure proper administration. Special dietary restrictions such as diabetes diets can be accommodated, promoting healthy eating habits.
Keeping residents engaged and entertained is a priority at Hilltop Skilled Nursing & Rehab. An array of activities are offered such as concierge services, fitness programs, planned day trips, resident-run activities,and scheduled daily activities to keep everyone active and socially connected.
With several amenities close by, such as pharmacies, restaurants, parks, transportation options,and places of worship along with proximity to hospitals and physicians offices,Hilltop Skilled Nursing & Rehab offers convenience and accessibility to all necessary services.
In summary, Hilltop Skilled Nursing & Rehab is a vibrant assisted living community that provides top-notch care services and an extensive list of amenities. With a focus on promoting independence and enhancing the overall quality of life for residents, it truly offers a wonderful place to call home in Charleston, IL.
Hilltop Skilled Nursing & Rehab is located at 910 West Polk Street, Charleston, IL 61920 in Coles County, Illinois
Hilltop Skilled Nursing & Rehab on seniors.fyi includes 12 photos including images showing interior, decor, building, landscaping, bedroom, exterior, lighting, dining, and more.
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