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Heritage Woods of Charleston

Heritage Woods of Charleston is an assisted living community in Charleston, IL.

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Heritage Woods of Charleston

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  • Interior

    A cozy bedroom with a floral-themed decor, featuring a neatly made bed and soft lighting.

  • Outdoors

    A backyard featuring a fenced gazebo adjacent to a house under a cloudy sky.

  • Decor

    A spacious lobby with a staircase, seating area, and elegant decor.

  • Living Room

    A cozy living room with comfortable seating, a TV unit, and soft lighting.

  • Building

    The modern brick and stone exterior of a large building with a prominent entrance.

  • Bedroom

    A cozy bedroom with a neatly made bed adorned with floral bedding and decorative pillows, accompanied by framed pictures on the wall and a sunlit window.

  • Trees

    Aerial view of a large building with a circular driveway and surrounding parking area.

  • Windows

    Cozy library room with bookshelves, comfortable seating, and natural light.

  • Dining

    A spacious dining room with multiple tables and chairs arranged neatly under warm lighting.

  • Kitchen

    A community room featuring a kitchen area with tables and chairs, equipped with a refrigerator, microwave, and television.

  • Artwork

    Elegant dining room with a wooden table and chairs, adorned with a chandelier and decorative artwork.

  • Seating Area

    A cozy living room featuring a fireplace, comfortable seating, and a wooden staircase.

  • Floor Plan

    A floor plan of a one-bedroom apartment showing the layout of a living room, kitchen, bedroom, and bathroom.

  • Patio

    An outdoor patio with a table and chairs, adjacent to a building under an overcast sky.

480 W. Polk Ave, Charleston, IL 61920

To contact a resident: (217) 345-4900

For more information about senior living options: (866) 208-4318

4.6 from 89 reviews
5 stars
76
4 stars
3
3 stars
2
2 stars
3
1 stars
5

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2022

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Heritage Woods of Charleston Costs & Pricing

At Heritage Woods of Charleston, the costs for living accommodations reflect the quality and supportive environment that residents can expect. For a studio apartment, the monthly fee is $4,700, which is significantly higher than the average in Coles County at $2,698, but aligns more closely with the broader average across Illinois at $4,028. Similarly, a one-bedroom unit is priced at $5,000; this cost also exceeds both county ($3,453) and state averages ($3,527). While these prices may be higher than those in the surrounding area, they underscore the value of personalized care and community amenities provided at Heritage Woods - factors that contribute to a premium living experience for residents seeking assistance and comfort.

Floor plansHeritage Woods of CharlestonColes CountyIllinois
Studio$4,700$2,698$4,028
1 Bedroom$5,000$3,453$3,527

Overall Review of Heritage Woods of Charleston

common 28 reviews mention this

Staff is frequently described as caring

Residents and families repeatedly describe staff as kind and responsive to needs.

Many reviewers say the staff is consistently friendly, caring, and willing to help with daily needs, including medical support and comfort. Several families mention being notified quickly when help is needed and describe staff as treating residents with dignity. A smaller group of reviewers raise serious concerns about care quality and medication timing, so experiences are not uniform.

common 24 reviews mention this

Activities and social time matter

A packed schedule of activities is a recurring reason families and residents feel engaged.

Reviews frequently mention planned activities, social interaction, and residents staying active through outings, games, and events. Some families highlight meal-time socializing and community gatherings as a way residents make friends. Residents also describe participation in fitness and group activities, while a few reviewers still mention fun events even when they criticize other areas.

caveat 14 reviews mention this

Dining gets both praise and complaints

Dining is a mixed experience, with both compliments and complaints about quality.

Several reviewers say meals are enjoyable and that dietary staff do a good job, with many noting residents eat together and stay social at lunch and dinner. Others report that food quality is poor, repetitive, or needs improvement, and at least one reviewer also describes issues with dining service. Overall, residents generally talk about regular meals and snacks, but the food experience varies by reviewer.

  • A spacious dining room with multiple tables and chairs arranged neatly under warm lighting.
  • Elegant dining room with a wooden table and chairs, adorned with a chandelier and decorative artwork.
  • A compact kitchen area with wooden cabinets, a small dining table, and chairs, ideal for apartment living.
common 18 reviews mention this

Care support has clear strengths

Medication help, supervision, and assistance with daily needs show up often in reviews.

Many reviewers describe receiving the support they need, including nursing help and help with activities of daily living. Several families mention support for medical needs and reassurance that staff is available when residents need assistance. At the same time, a few reviews include serious safety and medication concerns, including missed or delayed medication and issues after falls, so families considering care may want to ask detailed questions before moving in.

caveat 3 reviews mention this

Pricing is repeatedly called a drawback

Price concerns come up in multiple reviews, including feeling it is above budget.

Some reviewers say the community is a little pricey or out of their price range. One reviewer also compares the monthly price to another facility and says it did not include as much. Together, these comments suggest cost is something families weigh carefully when touring.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor patio Outdoor patio
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Telephone Telephone
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Transportation & parking Transportation & parking

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Wine tasting Wine tasting

Languages Spoken

  • English English

Nearby Places of Interest

This part of Charleston, Illinois, offers a variety of amenities that could cater well to senior living. With multiple pharmacies located within close proximity, access to medication and healthcare services is convenient. The presence of various places of worship provides opportunities for spiritual growth and community engagement. Additionally, the availability of cafes, restaurants, and parks nearby allows for social interactions and recreational activities. Access to transportation services makes it easy to get around the area as needed. Furthermore, with several physicians and hospitals in the vicinity, senior residents can receive quality medical care when required. Overall, this neighborhood offers a range of services and facilities that could support a comfortable and fulfilling lifestyle for seniors looking to settle in the area.

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (0.2 miles)
  • Imminent Fitness & Nutrition (0.4 miles)
  • Walmart Pharmacy (1.4 miles)
  • Prairie Medical Pharmacy (4.7 miles)
  • Walgreens (8.6 miles)
  • CVS Pharmacy (9.8 miles)

Places of Worship

  • First Church of God (0.2 miles)
  • Hall Billy O Rev (0.6 miles)
  • First Christian Church (0.7 miles)
  • LDS Missionaries (0.7 miles)
  • First Baptist Church (0.8 miles)
  • First Church Of Christ Scienti (0.9 miles)
  • Wesley United Methodist Church (1 miles)

Cafes

  • Starbucks (0.2 miles)
  • Jackson Avenue Coffee (0.8 miles)
  • Starbucks (7.7 miles)

Transportation

  • Budget Truck Rental (0.3 miles)
  • Eastern Illinois Railroad (1.2 miles)
  • U-Haul Neighborhood Dealer (1.3 miles)
  • U-Haul Neighborhood Dealer (4 miles)
  • Coles County Memorial Airport (MTO) (5 miles)
  • Orange Is The New Ride (9.9 miles)

Physicians

  • Charleston Family Practice (0.3 miles)
  • Martinez, Jaime Dr-SBL Charleston Clinic East (1.4 miles)
  • SBL Surgery Clinic (4.6 miles)
  • Urology Practice (4.7 miles)
  • Dr Donald Sandercock (4.7 miles)
  • Charly Nguyen (4.7 miles)
  • Dr Joseph So, MD (4.7 miles)

Parks

  • Morton Park (0.4 miles)
  • Baker Field (1.2 miles)
  • Woodyard Conservation Area (2.5 miles)
  • Ridge Lake (6.2 miles)
  • Fox Ridge State Park (6.5 miles)
  • Douglas-Hart Nature Center (6.6 miles)
  • Lincoln/Sargent Farm Foundation (7.5 miles)

Restaurants

  • Taco Bell (0.5 miles)
  • Jimmy John's (0.6 miles)
  • Bamca Mexican Grill (0.6 miles)
  • Dq Grill & Chill (0.7 miles)
  • Marty's (0.7 miles)
  • Alexander Briggs (0.7 miles)
  • Fili's Station (0.8 miles)

Hospitals

  • Sarah Bush Lincoln Health Center (4.7 miles)
  • Sarah Bush Lincoln Health Center (4.7 miles)
  • Carle Foundation Hospital (6.4 miles)
  • Sarah Bush Lincoln Health System (8.6 miles)

Frequently Asked Questions

How much does it cost to live at Heritage Woods of Charleston in Charleston, IL?
What floor plans and room types does Heritage Woods of Charleston offer?
Where is Heritage Woods of Charleston?
Does Heritage Woods of Charleston allow residents to have pets?
What photos are available for Heritage Woods of Charleston in Charleston, Illinois?

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