Charleston Rehab & Health Care Center

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Charleston Rehab & Health Care Center Charleston Rehab & Health Care Center Charleston Rehab & Health Care Center

Charleston Rehab & Health Care Center

716 Eighteenth Street, Charleston, IL 61920

For more information about senior living options: (844) 490-3973

3.9 from 7 reviews
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Skilled Nursing Facility

Overall Review of Charleston Rehab & Health Care Center

Cons

  • pro The nurse delayed pain relief for the grandmother and dismissed concerns, shrugging and telling others to be more patient.
  • pro The family describes a daily struggle to obtain timely help and medication, labeling the care as unacceptable.
  • pro The overall hospital experience is characterized as ridiculous and insufficient in meeting basic needs.
  • pro The rehab facility returned the reviewer's laptop inoperable, with no adequate response to concerns about damage.
  • pro The reviewer believes facility staff could have prevented the laptop damage.
  • pro The reviewer feels personal property was not protected or safeguarded as expected.
  • pro The loss of information on the laptop is described as heart-wrenching and agonizing.
  • pro The reviewer notes financial hardship, as all income now goes to facility care.

Review

Two separate experiences from a family navigating care and protection during difficult days paint a troubling picture of what can happen in medical settings. On one hand, there is the urgent, emotional struggle to relieve an elder's pain while a loved one watches and advocates for timely treatment. On the other hand, there is the equally painful sense of personal loss and vulnerability when a long-trusted piece of personal property seems to vanish from sight, leaving behind a mix of frustration, worry, and financial strain. Taken together, these accounts reveal themes of responsiveness, accountability, and the fragile line between care and neglect that can shape a family's trust in the institutions meant to help them.

In the first account, a grandmother is described as being in serious pain from multiple rib fractures. The family notes that she was receiving morphine every two hours, a routine meant to keep her comfortable during a painful recovery. When the family arrived and a nurse introduced herself, there was a clear message of openness: if there was anything either the grandmother or the family needed, they should let the nurse know. However, the situation quickly deteriorated into a feeling of being skipped over in the most basic moment-to-moment needs of care. As the grandmother slept, the nurse fell behind on administering pain medication, and a family member discovered that she was an hour past her scheduled dose. When this was brought to the nurse's attention, the response was not reassurance or an immediate remedy but a shrug and a directive to "please be patient." The narrator emphasizes that this was not an isolated incident but a pattern that had continued throughout the day, a persistent struggle to obtain timely assistance and pain relief for a loved one who was clearly in distress.

The emotional impact of this ongoing struggle is palpable. The mother and family member who intervened repeatedly found themselves advocating in real time - seeking relief for escalating pain, trying to ensure that their grandmother did not slip further without treatment. The sense conveyed is that patience was demanded of the family while the care team appeared slow to respond. The narrative hints at a broader frustration with the system: a feeling that the care environment was not consistently responsive, not just in that moment but as part of a broader day-long experience. The family's request to contact management underscores a desire for accountability and improvement, something they feel is necessary when a patient's comfort and safety are at stake.

The second account pivots to a different but equally painful form of loss. After a six-day hospital stay, the writer returned to a facility called Charleston Rehab and discovered that their laptop - an almost lifelong companion and a vital tool for work, communication, and personal records - was inoperable. The device appeared to have suffered some form of impact. BIOS was still accessible, but the SSD could not be found, effectively rendering the machine unusable and its information inaccessible. The writer promptly reported the incident to the facility, hoping for a resolution or at least an acknowledgement. Instead, there was no apparent response, leaving the writer to wonder if staff could have prevented the damage had they acted differently. This individual has been at the mercy of the care environment for days, with a deep personal history tied to technology and a continuous ability to repair or replace equipment that now seems out of reach.

There is a poignant sense of vulnerability in this second narrative as well. The writer notes that they had owned a computer for more than 35 years and had built a life around it. The loss of access to their data is framed as heart-wrenching and agonizing, a disruption not just of convenience but of identity and livelihood. The emotional weight is compounded by the financial reality described: all income now goes toward the facility's care, leaving little room for replacement or repair of personal property. While the physical damage to the laptop is the obvious loss, the accompanying fear is that essential information - work, personal records, and memories stored on the device - has been irretrievably compromised. The author hints at other concerns as well, signaling that this is a broader dissatisfaction with the level of protection and communication received from the facility.

Taken together, these experiences reveal a dual front where patients and their families seek dignity, prompt care, and assurance that personal property is respected and safeguarded. The common thread is a need for better responsiveness and accountability within care settings. In the pain management scenario, timely relief matters profoundly to both patient and family, and delays can transform everyday care into a stressful, emotionally charged ordeal. In the property incident, the obligation to protect a patient's belongings appears to be at odds with the realities of a busy facility, leaving a sense of loss and financial strain that compounds the stress of medical recovery.

For those who find themselves in similar situations, the stories underscore the importance of speaking up and seeking avenues for address and correction. The first account suggests reaching out to hospital or facility administration, patient relations, or a designated advocate who can address concerns about pain management and responsiveness. The second account highlights the frustration of unaddressed property issues and data protection, suggesting the value of documenting incidents, requesting formal follow-up, and understanding the facility's policies on personal belongings and incident reporting. While neither narrative provides easy solutions, they collectively advocate for a higher standard of care - one that respects both the physical comfort of patients and the personal integrity of their lives outside the hospital walls.

Ultimately, these experiences reflect a climate where emotions run high and the stakes are deeply personal. The grandmother's pain-relief needs and the writer's loss of a long-trusted tool both speak to a longing for dependable care, clear communication, and accountability. They remind us that the human impact of medical care extends far beyond clinical outcomes: it touches every moment of daily life, from relief in the moment of pain to the quiet, private agony of losing access to one's own information and the means to regain one's footing in the world. The hope behind these accounts is simple but essential: that facilities hear these voices, respond with compassion and precision, and implement changes that restore trust for patients and families during some of the most challenging chapters of their lives.

Features

Housing

  • 139 resident community capacity 139 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Charleston Rehab & Health Care Center in Charleston, IL is a vibrant assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents.

The community provides various amenities to cater to the needs and preferences of its residents. A beauty salon allows them to indulge in self-care and grooming, while cable or satellite TV provides entertainment options within the comfort of their own rooms. Community operated transportation ensures easy access to nearby places, such as cafes, parks, pharmacies, physicians, restaurants, and places of worship. A computer center is available for those who want to stay connected digitally.

Residents can enjoy delicious meals in the dining room with restaurant-style dining or choose from special dietary options if necessary. The fully furnished accommodations include private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that their living spaces are clean and well-maintained at all times.

To promote an active lifestyle, the community offers a fitness room and wellness center where residents can engage in physical exercises and participate in mental wellness programs. They can also spend leisure time in the gaming room or small library within the premises or relax outside in the garden or outdoor spaces.

Care services provided by Charleston Rehab & Health Care Center include 24-hour call system and supervision for peace of mind. Trained staff are available to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that residents receive the proper medication at the right time.

Additionally, move-in coordination makes transitioning into this assisted living community seamless and stress-free for new residents. Transportation arrangements are available both for non-medical purposes and specifically for doctor's appointments.

Charleston Rehab & Health Care Center seeks to foster a sense of community among its residents through concierge services, scheduled daily activities, fitness programs, planned day trips, and resident-run activities. This encourages social interaction among residents and enhances their overall well-being.

Overall, Charleston Rehab & Health Care Center strives to provide a comfortable and enriching living experience for its residents, combining exceptional care services with a range of amenities and opportunities for social engagement.

Nearby Places of Interest

Transportation

  • U-Haul Neighborhood Dealer (0.2 miles)
  • Eastern Illinois Railroad (0.8 miles)
  • Budget Truck Rental (1.4 miles)
  • U-Haul Neighborhood Dealer (5.3 miles)
  • Coles County Memorial Airport (MTO) (6.3 miles)

Places of Worship

  • New Life Apostolic Church (0.3 miles)
  • First Church Of Christ Scienti (0.5 miles)
  • First Baptist Church (0.5 miles)
  • Charleston Community Church (0.6 miles)
  • First Christian Church (0.7 miles)
  • Hall Billy O Rev (0.8 miles)
  • LDS Missionaries (0.8 miles)

Restaurants

  • Monical Pizza Restaurant (0.3 miles)
  • Fili's Station (0.6 miles)
  • Alexander Briggs (0.6 miles)
  • KFC (0.7 miles)
  • Taste Chicago Style Chicken (0.7 miles)
  • Original Joey's Place (0.8 miles)
  • Bamca Mexican Grill (0.9 miles)

Cafes

  • Jackson Avenue Coffee (0.5 miles)
  • Starbucks (1.3 miles)
  • Starbucks (9 miles)

Pharmacies

  • Walmart Pharmacy (0.6 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.3 miles)
  • Imminent Fitness & Nutrition (1.4 miles)
  • Prairie Medical Pharmacy (5.9 miles)
  • Walgreens (9.9 miles)

Physicians

  • Martinez, Jaime Dr-SBL Charleston Clinic East (0.6 miles)
  • Charleston Family Practice (1.2 miles)
  • SBL Surgery Clinic (5.8 miles)
  • Charly Nguyen (5.9 miles)
  • Dr Donald Sandercock (5.9 miles)
  • Urology Practice (5.9 miles)
  • Dr Joseph So, MD (5.9 miles)

Parks

  • Morton Park (1 miles)
  • Baker Field (1.2 miles)
  • Woodyard Conservation Area (2.2 miles)
  • Ridge Lake (6.3 miles)
  • Fox Ridge State Park (6.4 miles)
  • Douglas-Hart Nature Center (7.8 miles)
  • Lincoln/Sargent Farm Foundation (8.1 miles)

Hospitals

  • Sarah Bush Lincoln Health Center (5.9 miles)
  • Sarah Bush Lincoln Health Center (5.9 miles)
  • Carle Foundation Hospital (7.7 miles)
  • Sarah Bush Lincoln Health System (9.8 miles)

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