1729 Miller Avenue, Burley, ID 83318
For more information about senior living options: (844) 490-3973
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The staff are fantastic with the residents; they are caring, attentive, and dedicated to making sure each person feels supported and valued. The facility provides excellent care and remains a valuable resource for the community, going above and beyond to create a safe, welcoming, and compassionate environment. Cascades at Mini Cassia has wonderful staff who truly care about residents and have special training to help with behavioral needs, making it as much like home as possible. The staff are kind, caring, and go above and beyond to ensure residents feel comfortable with the care they will receive. Tour experiences note that the staff are pleasant and caring, and that Mini Cassia offers a safe and loving environment for loved ones. Kimberly from Social Services is amazing, kind, and professional. The therapy department at Mini-Cassia is outstanding, with true professionals who care about residents and help them meet their goals. Management is willing to step in and care for residents and help staff with whatever they need. The facility is clean and has friendly staff.
The reviewer warns that loved ones should not be sent there and that the facility should be shut down. The staff are described as unresponsive and neglectful, failing to meet residents' needs in a timely manner. The facility is depicted as unsanitary, with overflowing trash and sticky spills left uncleaned for days. Residents are said to be neglected to the point of falls or near-falls, due to delays in assistance. It is alleged that the facility understaffs to maximize profits, resulting in frequent cries for help and difficulty finding a nurse. The environment is portrayed as unprofessional and hostile, with staff gossiping about visitors and prioritizing personal conversations over patient care.The reviews surrounding Cascades at Mini Cassia and the broader Mini-Cassia facility community present a striking contrast between glowing praise and urgent warnings. On one hand, there are many residents and families who speak with warmth about the dedication and kindness of the staff, the comforting atmosphere, and the sense that the facility truly cares for its residents. These voices describe a place where the team is attentive, engaged, and genuinely committed to making residents feel supported and valued. The care is sometimes framed as more than just routine medical attention - an extended, compassionate effort to create a safe, welcoming environment and to serve as a meaningful resource for the community. In these accounts, staff are described as going above and beyond to ensure residents feel at home, with gratitude expressed for the daily differences they make.
But alongside these positive notes, a substantial portion of feedback paints a starkly different picture. A recurring refrain in the negative reports is a blunt warning: "DO NOT SEND YOUR LOVED ONES HERE," accompanied by a sense of alarm about how the facility is run and how residents are treated. In several accounts, families describe waiting to be buzzed into the building, only to witness staff behavior that ranges from dismissive to outright disrespectful. There is a vivid memory of staff at a door window laughing and speaking poorly about visitors who are simply there to see their loved ones, as if delay and derision were acceptable parts of the visitor experience. The tone shifts from disappointment to alarm as one reviewer recounts a scene in which a grandmother's room is found in disarray - trash overflowing, a sticky spill on the floor, and caregivers who appear more concerned with their conversations than with a patient's distress. The patient's needs - care for cold feet, timely assistance to use the restroom, or simply being acknowledged by a nurse - seemingly go unmet for long stretches, prompting concern and frustration from visiting family members.
Further testimony describes a broader pattern of neglect, including patients who fall from beds after waiting too long for help, instances where residents are found half-dressed or standing in hallways, and episodes where cries for assistance go unanswered. The underlying accusation is that the facility understaffs to maximize profits, with the practical consequence being a palpable lack of timely and compassionate care. In these narratives, the halls are filled with urgent sounds and visible distress, and visitors report asking for help only to be met with vague promises of "soon." The overall atmosphere, in these accounts, feels more like a medical facility under strain than a place of steady, attentive caregiving.
Across the spectrum of reviews, there is also a sense that experiences can be highly variable depending on who is on duty, which department is involved, and perhaps which location is being described. While some families report a "horror movie" feel, with loud warnings about the facility and its practices, others highlight specific departments and staff members who shine. Positive comments frequently single out individuals and teams - therapy staff described as outstanding and deeply professional; social services personnel praised for kindness and effectiveness; therapists who help residents work toward meaningful goals; and management that is described as willing to roll up their sleeves to support residents and staff alike. In these pieces, the care providers' dedication is palpable, and the environment is characterized as safe, clean, and supportive, with residents being treated with warmth and respect.
Within the same broad conversation, several reviewers spotlight very specific strengths. They note comprehensive training for behavioral needs, an emphasis on making the setting feel like home, and a culture of care that extends beyond basic duties. Positive testimonials mention practical, everyday acts of kindness - taking a resident out for van rides, arranging thoughtful activities, or ensuring that families feel welcomed and supported. There are also voices of appreciation for particular staff members, such as Kimberly from Social Services, who is described as amazing, kind, and professional. The consensus in these pieces is that there are genuine, heartfelt efforts happening every day, with residents and families acknowledging the difference skilled and compassionate staff can make.
Nevertheless, the reviews also contain recurrent cautions that cannot be ignored. A subset of commenters emphasizes the real danger signs they perceive: inconsistent care, under-resourced staffing, and a culture that may allow neglect to slip through the cracks. Some describe exceptionally positive experiences despite ordinary challenges, while others recount experiences that leave lasting concerns about safety, cleanliness, and responsiveness. The tension between these narratives is palpable, underscoring that the facility is not a monolith but a place where encounters can swing dramatically from one extreme to another.
In the end, what emerges is a nuanced and multi-faceted portrait of the care environment at Cascades at Mini Cassia and the broader Mini-Cassia network. For prospective families, there is a clear invitation to look closely, ask hard questions, and talk to multiple sources - staff, residents, and visiting family members - about current practices, staffing levels, and daily routines. The reviews collectively encourage vigilance while also acknowledging moments of genuine care, professional commitment, and warmth. If you're considering placement, the strongest takeaway is to approach with thorough due diligence, weigh both the glowing testimonials and the grave warnings, and prioritize direct, current observations of how residents are treated, how their needs are met, and how responsive the facility remains under real-world pressures.
68 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mini-Cassia Care Center in Burley, ID is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to conveniently maintain their personal grooming and appearance. Cable or satellite TV is available in each resident's room for entertainment and relaxation. Community operated transportation is provided for residents who need assistance getting to appointments or running errands.
For those who enjoy technology, there is a computer center with internet access. The dining room offers restaurant-style dining where delicious meals are served. Fully furnished apartments provide residents with all the comforts of home. A gaming room and small library are available for recreational activities and mental stimulation.
Outdoor spaces and gardens allow residents to enjoy fresh air and nature. Housekeeping services ensure that common areas are clean and well-maintained. Each apartment has a kitchenette for those who prefer to prepare their own meals.
Move-in coordination is provided to make the transition into the community as smooth as possible. Private bathrooms are included in each apartment for added convenience and privacy. Telephone service is available to stay connected with friends and family.
Transportation arrangement for non-medical purposes is offered, making it easy for residents to explore the surrounding area or attend social events. A wellness center provides resources for maintaining physical health, including fitness equipment and programs.
Wi-Fi/high-speed internet access keeps residents connected online if desired. In terms of care services, there is a 24-hour call system with staff available around-the-clock for emergencies or assistance as needed. The community also provides 24-hour supervision to ensure the safety and wellbeing of all residents.
Assistance with activities of daily living such as bathing, dressing, and transfers is available for those who need it. Special dietary restrictions can be accommodated, including diabetes diets or other specific needs.
Medication management services help residents stay on track with their healthcare routines. A mental wellness program is in place to support residents' emotional and psychological wellbeing. Transportation arrangements can be made for medical appointments.
The Mini-Cassia Care Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. The community also offers a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With its comprehensive amenities and care services, the Mini-Cassia Care Center provides a comfortable and supportive environment for seniors in Burley, ID.
Mini-Cassia Care Center is located at 1729 Miller Avenue, Burley, ID 83318 in Minidoka County, Idaho
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