Highland Estates

Pros

• The price is reasonable, the place is very clean, and it smells good.
• The staff are all great. We haven't had any issues.
• The dining area is very nice and very well-appointed. Everybody is very friendly.
• The facility is nice, clean and the care was great.
• The nursing staff is one of the best around and has been nothing but kind and helpful.
• Highland Estates makes me feel it is a safe place for my loved one.
• The caregivers are great with the residents and often take the extra time to do special things for them.
• The staff at Highland Estates has gone out of their way to make us feel like this is the right choice.
• The facility has a constant stream of activities for the residents.
• They have a caring atmosphere for our residents and an amazing team of staff members.

Cons

• The room is always dirty and the shower has mold in it.
• The staff complain constantly about taking care of residents and their job.
• They hadn't showered a resident in 3 weeks without notifying the family.
• The resident gets his meds late and has received the wrong meds several times.
• The office person lied about the cost of rent.
• The food is not always good and the vegetables aren't cooked enough.

Review

Highland Estates is a community that has received positive feedback from several individuals. One reviewer mentioned that their mother has been living there for two weeks and is happy with her experience. They praised the reasonable price, cleanliness, and pleasant smell of the facility. The reviewer also noted that their mother had a nice, well-appointed room with amenities such as a bed, TV, and chair. Additionally, they appreciated the little kitchenette area in the room.

The staff at Highland Estates was highly praised by multiple reviewers. One individual mentioned that they haven't encountered any issues and commended the staff for their outstanding job. They highlighted the various activities offered to residents such as chair exercises, manicures, bingo, and trips. The dining area was described as nice and well-appointed with tables set up for four people. The reviewer's mother shared a table with three other women who were all friendly. The service provided by the staff was described as excellent.

While most reviewers had positive experiences at Highland Estates, one individual had some negative feedback. They claimed that employees often complained about taking care of residents and disliked their job. They also expressed dissatisfaction with the dirty condition of their parent's room, including mold in the shower and a filthy toilet. Furthermore, they stated that their father received his medications late and even received incorrect ones on multiple occasions.

On a more positive note, another reviewer expressed regret about not placing their mother in Highland Estates sooner. They specifically praised the nursing staff for being kind and competent in caring for their loved one in the memory care unit. Another individual mentioned that Felicia Martinez was instrumental in making the decision to move their family member into Highland Estates easier.

A recurring theme among positive reviews was appreciation for the caring staff at Highland Estates. Reviewers mentioned that caregivers went above and beyond to take care of residents' needs, even doing special things like fixing hair or accommodating food preferences. The availability of a nurse to answer questions was also appreciated. The presence of various activities and a beauty shop were highlighted as positive aspects of the community.

In terms of cleanliness, several reviewers mentioned that Highland Estates was well-maintained and praised the housekeeping staff for keeping rooms clean. Some reviewers mentioned ongoing renovations in the enclosed courtyard.

Overall, Highland Estates received mostly positive feedback from reviewers who believed it to be a safe place for their loved ones. The caring staff, cleanliness, activities, and amenities were frequently mentioned as highlights of the community. However, there was one negative review that raised concerns about employee complaints, lack of proper care, and misinformation regarding rent costs.

This part of Burley, Idaho, offers a variety of amenities that cater to the needs of seniors looking for a convenient and comfortable living environment. With several places of worship nearby, including the First Baptist Church and The Church of Jesus Christ of Latter-Day Saints, residents can easily access spiritual services and community events. There are also cafes and restaurants within walking distance, providing options for dining out or grabbing a quick bite to eat. Additionally, there are pharmacies and hospitals in close proximity such as Cassia Regional Hospital and Smith's Food & Drug for easy access to healthcare services. For recreation, there are parks like Storybook Park and Freedom Park nearby where seniors can enjoy outdoor activities or leisurely strolls. Overall, this part of Burley offers a range of conveniences making it a suitable choice for seniors looking to live in a vibrant community with essential amenities at their fingertips.

Places of Worship

• First Baptist Church (0.2 miles)
• Southern Baptist Convention (0.2 miles)
• Church of Jesus Christ of Latter Day Saints (0.3 miles)
• Church of Jesus Christ of Latter Day Saints (0.4 miles)
• Burley Church Of Christ (0.6 miles)
• Church of Jesus Christ of Latter Day Saints (0.6 miles)
• Little Flower Church (0.7 miles)

Cafes

• Bent Bean (0.5 miles)
• Daylight Donuts (0.7 miles)
• Charlie's Cafe (0.8 miles)
• Lulu's (0.9 miles)
• Connor's Cafe (3.2 miles)
• The Java Lunch Box (6.1 miles)

Restaurants

• Canton Chinese Restaurant (0.5 miles)
• Taco Bandido (0.5 miles)
• Buy-Polar Shaved Ice (0.6 miles)
• Canton Buffet (0.6 miles)
• Pizza Hut (0.7 miles)
• A C Drive-In (0.8 miles)
• Taqueria Las Penitas (0.8 miles)

Hospitals

• Cassia Regional Hospital (0.5 miles)
• Cassia Regional Hospital Pediatrics (0.6 miles)
• Minidoka Memorial Hospital (8.1 miles)

Physicians

• Ambulatory Surgery Center (0.6 miles)
• Temp Ray Patterson (0.6 miles)
• OrthoPro of Twin Falls (0.6 miles)
• Hearing Aid Counselors & Audiology (0.7 miles)
• Gilbert K. Crane Orthopedic Surgeon (0.7 miles)
• Asthma & Allergy of Idaho (0.7 miles)
• Advanced Foot and Ankle (0.7 miles)

Transportation

• U-Haul (0.7 miles)
• Christensen Taxidermy (2.6 miles)
• Minidoka Meml Hospital Heliport (8.2 miles)

Pharmacies

• Smith's Food & Drug (0.7 miles)
• Walgreens (0.8 miles)
• Kwik-Meds (1.7 miles)
• Ridley's Pharmacy (7.8 miles)

Theaters

• Burley Theatre (0.9 miles)
• Bowen Theatre Co. (2.4 miles)

Parks

• Storybook Park (1 miles)
• Freedom Park (1 miles)
• Heyburn Ga Lawn Park (2.4 miles)
• Paul Water Park (5.3 miles)