700 East Alice Street, Blackfoot, ID 83221
For more information about senior living options: (844) 490-3973
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The staff were nice. Heather was a good provider. Mike rocks. They enjoyed the gym, yoga, the caf?, laser tag, and bowling. Christmas and Thanksgiving were really nice. They liked having earphones to listen to music. Most of the staff were super nice. Arts and crafts time was enjoyable, and staff finished a hat for them.
The staff were vindictive, incompetent, and bullies who escalated conflicts. Patients were told they were going to hell, would never leave their hometown, and would never get better. Staff frequently misrepresented patients' actions in reports and refused to listen or correct them. Patients were placed in restraint chairs for hours and kept from leaving treatment areas. They stripped patients of clothing and forced them to wear a kevlar gown for extended periods. Bodily autonomy was VIOLATED, with instances of being dragged, restrained, or otherwise harmed by staff. The environment felt dehumanizing, with hard floors, bright lights, plastic chairs, and shared bathrooms. The facility functioned more like a holding facility than a recovery program, offering little meaningful treatment. Access to family and outside connections was severely restricted, isolating patients. There were episodes of staff yelling, spitting, and physical aggression toward patients. Some patients witnessed or experienced forced stripping or other humiliating treatment. The adolescent unit was shut down and systemic issues persisted, signaling ongoing problems.Across years and multiple stays, the prevailing thread in these accounts is a deeply troubling pattern of harm, neglect, and echoed trauma. The reviews describe a state-run facility in Idaho that is supposed to provide care, yet repeatedly felt more like a holding environment where patients' safety, dignity, and autonomy were undermined. Several writers emphasize that their experiences left lasting scars, including clinically significant PTSD, long after leaving the facility. The mix of memories - some painful, some occasionally positive - paints a complex picture, but the dominant tone is that of reluctant endurance in the face of a system that often failed to listen, protect, or empower those in crisis.
A central theme is the behavior and attitude of staff. Numerous accounts describe staff as vindictive, incompetent, and bullying. Patients recount being dismissed, silenced, or actively disbelieved when reporting threats or danger. There are repeated stories of staff misrepresenting patients' actions in medical reports, failing to apologize or correct the record, and discouraging open dialogue about what happened. In a particularly chilling sequence, a patient recalls being told by staff that they were "going to hell," would "never leave my hometown," and would "never get better." In another alarming incident, a peer threatened to kill a patient, and the response from staff was insufficiently protective, culminating in fear that the patient would be seriously harmed. The consequences of such dynamics are not abstract - they manifested in restraints, confinement, and ongoing power imbalances that patients felt trapped within.
Care delivery, in many of these narratives, was inconsistent and unhelpful. People describe brief, infrequent meetings with their care teams - often about once a week - where their input was minimized or ignored altogether. Clinician and psychiatrist engagement tended to be superficial, with many reviews asserting that treatment plans, including the handling of PTSD - despite formal diagnoses - were largely dismissed or misrepresented. The sense of "no winning" emerges clearly: a patient could be isolated for choosing to stay in their room, socializing to form connections with peers, or seeking help for distress, and each behavior was seen as something negative or suspicious. For several, discharge came not with recovery but with insurance exhaustion, leaving them still in distress or in danger, simply exiting because there was no longer a payer rather than because they were safely ready to go home.
The physical environment and routines contribute powerfully to the sense of dehumanization described. A number of writers recount being stripped of personal clothing and made to wear a kevlar-like gown for extended periods. Bodily autonomy was restricted, with restraints or chairs used for hours, and even when not actively dangerous, patients were kept in common areas or their rooms for extended stretches. Outside contact was limited - phone calls to family sometimes capped at a few minutes, while other patients with more resources could visit more freely, creating stark disparities in who could stay connected to the outside world. The setting itself - hard linoleum floors, bright fluorescent lights, bare walls, shared bathrooms - reads as oppressive rather than therapeutic, a place that seemed designed more for containment than care. The anecdotes referencing a "training square" from decades earlier, where patients were subjected to punitive confinement and pur?ed meals, echo a longer history of punitive approaches that some say persisted into later years in various forms.
There are, however, small glimmers of positive experiences sprinkled through the testimonies. A few reviewers highlight moments when staff were kind, clinicians were supportive, or activities and amenities offered some respite from the daily grind: gym access, yoga, a caf?, arts and crafts, and even special events during holidays. Some staff members - Heather and Mike, among others - are singled out for positive impact, and there are mentions of patient-led programs, music access, or groups that helped some feel somewhat heard. Some reviews note that certain activities persisted or adapted during the Covid period, such as church ministry or live feeds, and there are hopeful lines about improvements - such as the adolescent unit's closure - being steps in a better direction. Yet even these brighter notes sit against a backdrop of concern about systemic issues that undermined trust and safety.
Across the ages - ranging from the mid-2010s through 2019 and into 2023 - patients describe a cycle of distrust and harm that often overshadowed attempts at healing. Recurrent elements include the use of restraints and forced removal of clothing, the humiliation of being treated in ways that stripped away dignity, and the perception that the facility was more about maintaining order or meeting administrative or insurance demands than about meaningful recovery. Some accounts speak to the presence of both cruelty and moments of care, illustrating a patchwork system in which progress was highly uneven and dependent on individual staff or episodes rather than a consistent, patient-centered program. The lessons drawn from these experiences are unequivocal: when patients are heard less, safety is compromised, and recovery stalls, the risk of re-traumatization can be profound.
Taken together, the narratives converge on a powerful call for change. They suggest the need for robust staff training focused on trauma-informed care, consistent accountability for abusive behavior, and a realignment of treatment goals toward patient autonomy, safety, and dignity. Improvements would likely require better engagement between care teams and patients, more transparent documentation and correction of records, and a staffing culture that prioritizes de-escalation, respectful communication, and the avoidance of coercive measures whenever possible. The overarching sentiment is that there are better options elsewhere, and that while some experiences included supportive clinicians or constructive moments, the facility, as described, has historically fallen short of providing a humane, recovery-oriented environment for adolescents and adults seeking help.
29 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pocatello Regional (23 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Syringa Chalet Nursing Facility in Blackfoot, ID offers a comfortable and convenient assisted living community for seniors. Our facility provides a range of amenities to ensure residents have everything they need for a fulfilling lifestyle. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining for residents to enjoy delicious meals prepared by our skilled staff. Special dietary restrictions can be accommodated.
Our caring staff is available 24 hours a day to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also have a mental wellness program to promote emotional well-being among our residents. Medication management services are provided to ensure that each resident receives their medications on time.
At Syringa Chalet Nursing Facility, we understand the importance of staying socially active and engaged. Residents can participate in resident-run activities and scheduled daily activities to keep them entertained and connected with others. For those who enjoy outdoor spaces, our facility has a beautiful garden and outdoor space where residents can relax or engage in light exercise.
Convenience is key at Syringa Chalet Nursing Facility. We have several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to necessary services and entertainment options.
We strive to provide a comfortable and supportive environment for seniors at Syringa Chalet Nursing Facility in Blackfoot, ID. With our range of amenities and care services, we aim to enhance the quality of life for each resident while promoting their independence and well-being.
Syringa Chalet Nursing Facility is located at 700 East Alice Street, Blackfoot, ID 83221 in Bingham County, Idaho
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