Clarence Tc Ching Villas At St Francis

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Clarence Tc Ching Villas At St Francis

2230 Liliha Street, Hon, HI 96817

For more information about senior living options: (844) 490-3973

3.5 from 26 reviews
5 stars
15
4 stars
1
3 stars
1
2 stars
0
1 stars
9

Skilled Nursing Facility

Overall Review of Clarence Tc Ching Villas At St Francis

Pros

  • pro The Villas staff are hardworking professionals dedicated to excellence.
  • pro The PTs, OTs, and their assistants are top-notch.
  • pro The care provided is exceptional and compassionate.
  • pro The RNs and CNAs are kind, respectful, and accommodating.
  • pro The facility is clean, well-organized, and welcoming.
  • pro The PT and OT teams tailor practical therapy exercises and involve families.
  • pro The Ohana spirit and warmth permeate the facility.
  • pro Staff consistently go above and beyond to support healing.
  • pro Families would highly recommend The Villas for rehab and care.

Cons

  • pro They claim the facility failed their family by sending a relative to a care home without notifying them.
  • pro They allege the facility acted in secrecy about what they were doing and exploited their relative.
  • pro They describe the staff as extremely rude and unresponsive, noting that they would not answer the phone or return calls.
  • pro They state they would never recommend this rehabilitation facility.
  • pro They describe the experience as the worst their family had encountered.
  • pro They report poor communication among staff and with the family.
  • pro They note a patient worsened and had to be readmitted to the hospital.

Review

Families and loved ones share a broad chorus of appreciation for The Villas Rehabilitation Facility at St Francis on Liliha Street, underscoring a culture of care that feels personal, attentive, and Ohana-inspired. Across many reviews, the staff - nurses, aides, housekeeping, dietary teams, and frontline therapists - are described as dedicated, hardworking professionals who go above and beyond to keep residents comfortable, clean, and well cared for. The rooms are kept clean, the hallways tidy, and the overall environment is noted as welcoming and well organized. The physical therapy and occupational therapy teams are consistently praised as top-notch, supportive, and highly capable, with many reviewers pointing to the therapists' hands-on approach, practical exercises tailored to everyday needs, and the genuine encouragement they provide throughout the recovery process.

The Villas' broader care team is frequently highlighted in glowing terms. Directors and supervisors such as Stephen Brewer, the Director of Nursing, often receive special mention for their involvement and leadership. Several reviews describe how staff members go the extra mile to address individual needs; for example, language considerations are taken seriously, with nurses who can speak the resident's native language (notably Japanese, in one memorable case) ensuring meaningful communication about comfort, pain, and progress. Families also point out compassionate, attentive care from RNs, CNAs, and the entire care staff, who remain cheerful and responsive even during busy times. The sense of family, of "Ohana," comes through in how caregivers welcome family involvement in therapy sessions, caregiver training, and daily routines.

The facility's amenities and environment are another frequent source of praise. Reviewers repeatedly mention outdoor seating areas, a bright and modern gym, and a large activities room with views of downtown. Guests are referred to as "guests," not patients, and this small terminology shift, along with the chapel and Sunday mass, contributes to a home-like atmosphere. Free WiFi and free parking add practical value, and the continually clean surroundings, along with the presence of a dedicated activities department, help create an uplifting and hopeful setting for rehabilitation. Food is described as better than typical hospital fare, with some meals and presentations impressing even discerning diners - one notable note being a seafood salad with real shrimp in an Asian-style lacquer bowl, followed by dessert like cream puffs.

The care stories span a wide spectrum of experiences, from exceptionally positive to deeply concerning. Numerous reviews recount mothers and fathers recovering from surgery or injury who experienced meaningful progress toward healing, with patients expressing gratitude for the opportunity to regain mobility, confidence, and independence. In some cases, families highlight specific staff members - Justine, Chrystal, Sonya, Naomi, Mason, Jeron, Christina (OT), Keeko (RN), and others - who stood out for kindness, patience, and a personalized approach to treatment. There are even accounts of successful coordination between hospital teams, care coordinators at The Villas, and therapy professionals, which helped families feel their loved ones were in capable hands during transitions between hospital, rehabilitation, and home.

However, not all feedback is uniformly positive, and several reviews raise serious concerns about communication and transparency. Some families report that critical decisions or changes in care were made without timely notification or involvement, describing experiences where a relative was sent to a care home or where communication among hospital staff, The Villas, and families was unclear or inconsistent. One account mentions a transfer described as "secretive" and potentially unethical, with families feeling left in the dark about who would oversee care and what would happen next. There are also instances of frustrated encounters with staff who appeared brusque or unhelpful, including a reviewer who described rude behavior and a failure to return calls or messages. These mixed experiences serve as a reminder that while many families have highly positive outcomes, there are real and emotionally charged risks when communication breaks down.

Despite the pockets of difficulty, the overall sentiment for The Villas reflects a strong potential to support recovery and wellbeing when care teams work in alignment with families. For many, the facility provided a bridge between hospital discharge and home, offering a structured rehabilitation program, meaningful therapies, and a supportive environment that helped residents grow stronger physically and emotionally. Families repeatedly express gratitude for the dedicated staff, the therapeutic expertise, and the sense of security that comes from seeing a loved one given individualized attention, language support, and a consistent routine. The recurring theme is one of balance: outstanding, compassionate care and a welcoming rehab culture on the one hand, tempered by the importance of clear, timely communication and careful, transparent decision-making on the other.

In summary, The Villas Rehabilitation Facility at St Francis is portrayed as a place of care, competence, and community. Reviewers consistently highlight the expertise and kindness of the nursing, therapy, and support staff, the quality of the facility's amenities and environment, and the meaningful progress many residents make during their rehabilitation stays. At the same time, some families caution about communication gaps and the need for more transparent updates and involvement in decisions. For families considering The Villas, the message is clear: expect high-quality, compassionate care and a strong emphasis on rehabilitation, but maintain open lines of communication and advocate for clear, timely information to ensure the best possible outcomes for your loved one.

Features

Housing

  • 119 resident community capacity 119 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Honolulu International (5 miles away) Honolulu International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Clarence Tc Ching Villas At St Francis in Hon, HI is a vibrant and well-equipped assisted living community that offers an array of amenities and care services to meet the needs of its residents.

Residents can enjoy various on-site amenities such as a beauty salon, cable or satellite TV, a computer center, gaming room, small library, and a fitness room. The community also provides fully furnished accommodations with private bathrooms and kitchenettes to ensure comfort and convenience.

For dining options, residents can indulge in restaurant-style meals in the dining room with special dietary restrictions taken into consideration. Additionally, the community offers three cafes nearby where residents can grab a quick bite or enjoy some socializing.

A range of care services is available to support residents' daily living needs. These include assistance with bathing, dressing, transfers, medication management, and diabetes diet. Mental wellness programs are also implemented to promote overall emotional well-being.

To keep residents engaged and entertained, the community organizes scheduled daily activities and resident-run activities. Fitness programs help promote physical health while planned day trips provide opportunities for exploration and adventure.

The location of the community is advantageous with numerous nearby facilities such as parks for outdoor recreation, pharmacies for convenient access to medications, physicians for medical care, restaurants for dining options, places of worship for spiritual enrichment, theaters for entertainment purposes. In case of emergencies or medical needs, there are also six hospitals conveniently located nearby.

Overall, The Clarence Tc Ching Villas At St Francis in Hon offers a comprehensive range of amenities and care services in a warm and welcoming environment designed to enhance the quality of life for its residents.

Nearby Places of Interest

Physicians

  • June Uyehara-Isono (0.1 miles)
  • Dr Christina Spiers (0.1 miles)
  • Maluhia Health Center (0.6 miles)
  • Cataract & Vision Center of Hawaii (0.6 miles)
  • Honolulu Diagnostic Imaging (0.6 miles)
  • Dr Eugene Lee , MD (0.6 miles)
  • Dr Jason Lam's Office (0.9 miles)

Hospitals

  • Hmce (0.1 miles)
  • Kuakini Medical Center (0.6 miles)
  • The Queen's Medical Center (1.5 miles)
  • Queen's Medical Center (1.6 miles)
  • Honolulu Clinic (2 miles)
  • Kapiolani Medical Center for Women & Children (2.4 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Zippy's Vineyard (1.1 miles)
  • McDonald's (1.1 miles)
  • Sakana Grill (1.2 miles)
  • Liliha Bakery (1.5 miles)
  • McDonald's (1.9 miles)
  • Aloha Beer Company (2 miles)

Pharmacies

  • Times Pharmacy - Liliha (0.9 miles)
  • Walgreens (0.9 miles)
  • Walgreens (1 miles)
  • Longs Drugs (1.1 miles)
  • Times Supermarkets (1.1 miles)
  • Longs Drugs (1.2 miles)
  • Longs Drugs (1.5 miles)

Places of Worship

  • Izumo Taishakyo Mission of Hawaii (1.1 miles)
  • Sacred Heart Church (2.4 miles)

Cafes

  • The Bishop Museum Café by Highway Inn (1.2 miles)
  • Mariposa at Neiman Marcus (2.8 miles)
  • Honolulu Coffee Experience Center (2.9 miles)

Theaters

  • Regal Dole Cannery ScreenX, 4DX, IMAX & RPX (1.5 miles)

Parks

  • Makiki District Park (2.1 miles)
  • Tantalus Lookout (2.3 miles)
  • Manoa Valley District Park (3 miles)

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