Liliha Healthcare Center
Save1814 Liliha Street, Honolulu, HI 96817
For more information about senior living options: (844) 490-3973
The collection of reviews presents a facility that inspires very strong and often contradictory responses. On one hand, many families and former residents speak highly of the staff, the warmth of the people who work there, and the sense of community that the place cultivates. On the other hand, there are persistent concerns about staffing levels, consistency of care, communication, and discharge practices. Taken together, the impressions form a nuanced picture: a place where dedicated caregivers do outstanding work under challenging conditions, but where operational strain and gaps in care can lead to troubling experiences for residents and their families.
Several reviews center on how the staff treats residents with genuine care and compassion. "Ohana" - a term repeated by multiple commenters - appears as more than a slogan for many staff members; it's described as a lived culture of teamwork and close attention to residents. Commentators consistently praise individual caregivers by name, noting their dedication, long tenures, and willingness to go the extra mile. Instances of staff longevity, with CNAs and nurses staying for years (even decades in some cases), are highlighted as evidence of a stable, caring workforce. In these accounts, residents are spoken of with respect, and the overall attitude from many staff members is described as patient and supportive, creating a reassuring atmosphere for families who visit.
Yet the same set of reviews also reveals troubling gaps in daily care and clinical management. One reviewer recounts a family member with vascular dementia who was admitted for a broken arm and later discharged to home in a state that suggested decline rather than recovery: a lack of proper bathing, an unpleasant odor, and a regression in basic daily living skills such as toileting. The concern is not about malice but about understaffing and insufficient training in essential activities of daily living and rehabilitation. This reviewer believes the pace of decline and the observed gaps point to systemic issues rather than individual negligence, but the impact on the resident's quality of life is undeniable. Another account notes a failure to address weight-bearing guidelines for a healing arm, underscoring how important timely, proactive rehabilitation and medical follow-through can be for recovery.
Discharge and ongoing care planning emerge as another area of tension. One reviewer criticizes social services and discharge policies, suggesting that residents can be released when long-term or exhausted insurance runs out, sometimes with insufficient attention to whether there is a suitable placement or a plan for ongoing needs. Complaints about phone communication add to this sense of disorganization: families feel that numbers aren't updated promptly or that staff claim to have reached them when they have not. In several narratives, the fear is that the facility prioritizes keeping people long enough to exhaust benefits or to stabilize paperwork, rather than ensuring a smooth transition to appropriate home or community-based care.
There are also pointed, harsh critiques that cannot be dismissed. A handful of reviewers describe experiences that evoke serious concern about safety and respect for residents. One review paints a stark picture of extreme abuse and neglect during clinical training assignments, including dirty conditions, a nurse allegedly ripping dentures from a resident, and residents who were left without food. Though this account is framed within a clinical training context and mentions reporting the incident, it nonetheless contributes to a worry about environment and supervision in certain circumstances. Another review describes dormitory-style rooms with multiple residents sharing a space, coupled with reports of multiple deaths and a perception that the facility prioritizes length of stay over genuine health improvement. These testimonies are among the most alarming and stand in sharp contrast to the more positive, service-oriented remarks found elsewhere.
Despite the strong negative and positive extremes, a number of reviewers provide a balanced impression, acknowledging both strengths and weaknesses. Some families report that the facility is not as bad as some other places they've seen and that staff are generally receptive to working with families. They note that, realistically, long-term care facilities today face staffing challenges and high demand, which can affect the level of care residents receive at any given time. In these voices, the facility is described as a place with real warmth and care from many staff members, even as they recognize the need for improvements in areas like bathing, mobility support, and discharge coordination.
Ultimately, the narrative across these reviews is one of a facility whose core strengths lie in the people who work there: a compassionate, knowledgeable staff that many residents and families come to rely on. The overarching concern is the gap between that ideal and the practical realities of staffing, resource constraints, and communication that can color daily care and transitions. The recurring chorus suggests that while the staff's dedication and the Ohana ethos can produce meaningful, life-affirming care, there are incidents and patterns that merit close attention - from consistent bathing and toileting support to timely rehabilitation, clear discharge planning, and robust, ongoing communication with families. For anyone considering this facility, the message is clear: the care you receive may be outstanding on a personal level, but it is essential to ask specific questions about staffing ratios, daily routines, rehabilitation planning, and post-discharge support to ensure alignment with your loved one's needs.
Liliha Healthcare Center in Honolulu, HI is a well-equipped and highly accommodating assisted living community. With a wide range of amenities, residents can enjoy a comfortable and fulfilling lifestyle. The center boasts a beauty salon for those who want to pamper themselves, as well as cable or satellite TV for entertainment purposes.
Transportation services are readily available with community-operated transportation and transportation arrangement options. Residents can make use of the computer center for their digital needs and stay connected with Wi-Fi/high-speed internet. There is also a small library for leisurely reading and a gaming room for recreational activities.
The dining experience at Liliha Healthcare Center is exceptional, with restaurant-style dining available in the spacious dining room. Special dietary restrictions can be accommodated, ensuring that each individual's dietary needs are met. Additionally, there is a kitchenette in each resident's living area for added convenience.
Care services provided include 24-hour call system and supervision for safety assurance, along with assistance in activities of daily living such as bathing, dressing, and transfers. Medication management ensures residents receive their required medications in a timely manner. A mental wellness program is also available to support emotional well-being.
Residents have access to a fitness room for staying active and maintaining physical health. Planned day trips and scheduled daily activities offer opportunities for socialization and engagement within the community. Moreover, concierge services are provided to cater to individual needs.
Liliha Healthcare Center boasts its convenient location near various establishments including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures ease of access to essential services and recreational facilities.
Overall, Liliha Healthcare Center offers an extensive array of amenities and care services that prioritize the comfort and well-being of its residents while promoting an active lifestyle within a vibrant community setting.
Liliha Healthcare Center is located at 1814 Liliha Street, Honolulu, HI 96817 in Honolulu County, Hawaii
Liliha Healthcare Center on seniors.fyi includes 19 photos including images showing interior, decor, seating area, art, bingo, dining table, gardening, potted plants, and more.
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