Hale Nani Rehabilitation & Nursing Center

Pros

• The facility provides a clean environment, and the staff is friendly and attentive to residents' needs.
• Many patients appreciate the daily activities offered, which provide opportunities for engagement and social interaction.
• The physical and occupational therapy programs have proven effective for patients, helping them achieve significant improvements in their mobility.
• Residents enjoy the food provided, with some stating it is good and accommodating to special requests.
• Family members feel that the staff demonstrates care by engaging with residents through personal touches like styling hair and painting nails.
• Overall, some reviews highlight a positive experience at Hale Nani, emphasizing their satisfaction with the care received during their stay or their loved one's stay.

Cons

• The facility consistently experiences long wait times for assistance, leading to inadequate care for bedridden patients.
• Many residents receive cold food that has been sitting out for too long before being served.
• Staff are frequently described as uncaring and inattentive, leaving patients feeling ignored and neglected.
• Complaints about poor room arrangements and noise disturbances from other patients are common, causing distress among residents.
• There is a lack of sufficient staff to provide adequate care, resulting in delays in responding to patient needs.
• Communication barriers arise due to some staff speaking in languages other than English in front of visitors, perceived as unprofessional behavior.
• Residents report feeling rushed through therapy sessions without appropriate support or accommodations for their needs.
• Multiple complaints regarding discharge processes indicate a lack of proper planning and communication from the facility.

Review

Hale Nani Rehabilitation and Nursing Center has garnered a polarized array of reviews, reflecting vastly different experiences from patients and their families. While some former patients praise the competent care received during rehabilitation, particularly after serious medical events like strokes or falls, others voice deep dissatisfaction with the overall service quality, staff responsiveness, and conditions within the facility. This stark contrast highlights critical concerns for prospective residents or their families seeking a reliable location for care.

Negative feedback consistently surfaces regarding staff responsiveness and attentiveness at Hale Nani. Many families report distressing instances where call buttons went unanswered for extended periods—sometimes reaching 15 minutes or more—resulting in unaddressed needs like bathroom assistance or bed adjustments. The case of one patient whose delay in care led to painful bedsores adds to these worries, emphasizing how important timely nursing response is for bedridden individuals. For family members visiting loved ones, witnessing such issues can be heartbreaking; several reviewers expressed feelings of helplessness and frustration over inadequate care while they were unable to intervene effectively.

Additionally, the dining experience in the facility appears to be another point of contention among reviewers. Numerous accounts criticize the food quality—often described as bland and served cold—which detracts from the overall experience during recovery. One review explicitly mentions that even simple items like coffee are served lukewarm. The inadequacies regarding meal preparation suggest negligence in basic services that should accompany any healthcare facility dedicated to rehabilitation and nursing.

The room assignments also drew criticism, especially when a resident was placed in a shared room with an aggressive individual who frequently disrupted peace with loud outbursts. Families noted that when they requested transfers due to untenable living situations, they often received dismissive responses from management. Such experiences raise serious questions about staffing policies and whether patient comfort is genuinely prioritized in decision-making processes within Hale Nani.

Despite these criticisms, there exists a contrasting set of testimonials highlighting positive dimensions of care at Hale Nani. Some individuals recount receiving compassionate support from staff members along with effective therapy sessions that significantly improved their mobility after severe injuries or illnesses. Reports from satisfied families indicate that caregivers engage meaningfully with residents—helping them with tasks such as grooming—and offer various daily activities designed to enhance residents' quality of life. These positive remarks emphasize that while significant challenges exist within this facility's structure, certain staff members are indeed committed to fostering an encouraging environment.

However, beyond personal interactions between staff and residents lies an overarching reality—the sheer size of the facility may inhibit individualized attention and therapeutic engagement essential for recovery-oriented environments. Crowding has been mentioned by multiple respondents as a consistent discomfort; many noted feeling overwhelmed by noise levels stemming from constant calls for assistance echoing through halls filled with residents needing care. While some rooms are deemed adequate despite being small, the overall atmosphere lacks warmth due to its large-scale impersonal design—a factor that may further exacerbate feelings of loneliness among residents.

In conclusion, Hale Nani Rehabilitation and Nursing Center presents a mixed bag of experiences influenced largely by individual interactions within its larger operational context. For those considering this facility for themselves or loved ones, it remains crucial to weigh both sides—examining personal stories shared by past patients alongside more systemic criticisms voiced against managerial practices—in order to make informed decisions regarding long-term care options tailored towards specific needs rather than generalized assessments alone.

Parks

• Makiki District Park (0.4 miles)
• Tantalus Lookout (1.5 miles)
• Magic Island (1.6 miles)

Pharmacies

• Times Beretania Pharmacy (0.5 miles)
• Times Supermarkets (0.5 miles)
• Walgreens (0.6 miles)
• Longs Drugs (0.7 miles)
• G M Graphics (0.7 miles)
• Queen's POB I Pharmacy (0.9 miles)
• Times Supermarket - McCully (0.9 miles)

Restaurants

• Taco Bell (0.5 miles)
• McDonald's (0.6 miles)
• Zippy's Makiki (0.6 miles)
• Golden Duck (0.7 miles)
• McDonald's (0.8 miles)
• Pagoda Floating Restaurant (0.9 miles)
• Hana Koa Brewing (1.1 miles)

Physicians

• Marsh & Murakami (0.6 miles)
• Orthopedic Associates (0.6 miles)
• Fertility Institute of Hawaii (0.6 miles)
• Alapai Audiology (0.6 miles)
• Chrysalis Institute (0.6 miles)
• Kapiolani Women's Cancer Center (0.7 miles)
• Hawaii Pacific Health (0.7 miles)

Hospitals

• Honolulu Clinic (0.6 miles)
• Kapiolani Medical Center for Women & Children (0.7 miles)
• The Queen's Medical Center (0.9 miles)
• Queen's Medical Center (1 miles)
• Kuakini Medical Center (1.4 miles)
• Hmce (1.8 miles)

Places of Worship

• Sacred Heart Church (0.7 miles)
• Izumo Taishakyo Mission of Hawaii (1.5 miles)

Cafes

• Honolulu Coffee Experience Center (1.3 miles)
• Mariposa at Neiman Marcus (1.3 miles)
• Brew & Foam (1.5 miles)
• Hiking Hawaii Cafe (1.6 miles)
• Goofy Cafe & Dine (1.7 miles)
• Starbucks (1.7 miles)