1600 Riverside Avenue, Waycross, GA 31501
For more information about senior living options: (844) 490-3973
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Harborview Satilla and Harborview Saltilla come through in these observations as places where the people working there often become the heart of the experience for residents and their families. A strong thread through many reviews is the warmth and approachability of individual staff members. Haley, described repeatedly as the administrator, is praised as "the sweetest" and a key positive presence who makes the experience feel better than one would expect. Ashley Riner is highlighted for her instrumental help during admissions and for going above and beyond to ensure residents have what they need, while Cory Hiers and his rehabilitation team are credited with helping a dad get walking again during a several-month rehab stay. The sentiment is clear: competent care paired with compassionate faces can transform what could be a tough transition into a more hopeful one.
Several families share stories that center on successful recoveries and ongoing daily support. One son recounts his mother's recovery from leg surgery due to a blocked artery, noting that Harborview's therapeutic program, alongside patient and encouraging staff from physical and occupational therapy as well as nursing, produced productive progress meetings and clearly positive outcomes. The husband and family members applaud the coordination between therapists and nurses, and they point to specific staff by name - Latoya Lincoln, Erie Gordon, Cheryl Corbett, and Erica (CNA) - as standouts whose dedication stood out in their visits and updates. Another reviewer writes about a grandmother who benefited from attentive care and regular contact with nurses such as Tara Sallet and Misty Hickox, who took time to sit and talk, reinforcing the sense of personal attention beyond routine tasks.
The nursing and caregiving teams attract a lot of praise for daily interactions and long-term relationships. CNAs like Eriyanna, Keyshon Donaldson, Tara Sallet, Misty Hickox, Kadijah Davis, and others are repeatedly cited for going "above and beyond" in both care and companionship, sometimes even in ways that help residents feel seen and heard during therapy or routine routines. Nurses such as Christy Lashley are singled out for experience and reliability, with several reviewers calling for more staff like her. The maintenance and support staff also receive commendations, including Sam Thompson, a maintenance technician described as very helpful, reinforcing the idea that everyone from clinical to support roles contributes to a hopeful daily atmosphere.
Admission processes, visits, and ongoing care experiences are echoed as consistently positive by many families. Ashley in admissions earns particular gratitude for easing the process and ensuring families feel reassured. Courtney, an office staff member, is appreciated for keeping the facility running smoothly, while Cory, Amy, and Darrell appear repeatedly in conversations about therapy teams and daily encouragement. Reviewers frequently note productive progress meetings, strong collaboration among physical, occupational, and nursing staff, and a sense of being heard when concerns arise. The atmosphere created by this mix of skilled professionals and considerate communication is a common thread that families lean on when describing Harborview as "a place of care," even as they acknowledge the day-to-day hustle of a busy facility.
Yet, not every voice aligns with the prevailing sense of praise. A small but pointed portion of feedback describes Harborview as a terrible or challenging place to work or to place a loved one if certain conditions remain unaddressed. The most critical observations center on the physical state of the facility: a roof described as being in disrepair, outdated or cramped double rooms that limit mobility, rusted corners in bathrooms, and overall signs that the building and interiors have not kept pace with expectations for modern long-term care environments. One reviewer explicitly calls the front area remodeled and appealing but still voices concern about living quarters and room size, suggesting a need for a comprehensive remodel or even demolition and rebuilding to provide contemporary accommodations. These comments reflect a sense that while the staff's dedication is evident, the facility's physical condition undermines the experience for residents and families who are paying premium rates.
Despite the caveat about the building, the consistency of positive experiences with individual caregivers and program elements remains striking. Reviewers consistently emphasize that the care teams - therapy staff, nurses, CNAs, and even beauticians - make meaningful differences in residents' days. They describe therapists who motivate and celebrate progress, nurses who treat residents with patience and respect, and CNAs who foster a sense of companionship that can ease anxiety about recovery or adjustment to a care setting. The sentiment is that Harborview's people are capable of delivering excellent care and heartfelt support, even as some fear that without structural improvements, the overall environment may fall short of its best potential.
In the end, the collective picture is one of a facility with a large contingent of devoted staff who frequently rise to meet families' hopes for recovery, dignity, and engagement. The praise for Haley, Ashley, Cory, Erica, Latoya, and many others underscores a core strength: when the team is at its best, residents can experience meaningful rehabilitation and humane, attentive daily care. At the same time, the strongest critiques remind management and prospective families that structural upgrades - roofs, room redesigns, bathroom renovations, and general modernization - are essential to sustain and elevate the quality of life for residents. The overall narrative is a balanced portrait: Harborview is widely appreciated for its compassionate care and dedicated professionals, but it also faces a clear call to invest in its facilities to match the consistently high standards shown by its staff.
Harborview Satilla in Waycross, GA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, gaming room, small library, fitness room, and a wellness center for recreational activities and overall well-being. Residents can enjoy restaurant-style dining in the on-site dining room with special dietary restrictions taken into consideration.
The community also provides housekeeping services, move-in coordination assistance, and transportation arrangements for non-medical purposes or to doctors' appointments. Residents have access to a computer center with Wi-Fi/high-speed internet as well as cable or satellite TV in their fully furnished living spaces. Each resident has their own private bathroom and kitchenette for convenience and independence.
In terms of care services, Harborview Satilla offers round-the-clock supervision and a 24-hour call system for emergencies. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with assistance in meal preparation and service. Those with diabetes diet or special dietary restrictions will receive personalized support.
The community aims to promote mental wellness through its mental wellness program and offers concierge services to cater to residents' needs. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities provide opportunities for social interaction and engagement. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
Harborview Satilla strives to create a warm and welcoming environment where residents can age gracefully while receiving the necessary care and support they require.
Harborview Satilla is located at 1600 Riverside Avenue, Waycross, GA 31501 in Ware County, Georgia
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