Harborview Satilla

1600 Riverside Avenue, Waycross, GA 31501

For more information about senior living options: (844) 490-3973

4.5 from 62 reviews
5 stars
51
4 stars
3
3 stars
1
2 stars
1
1 stars
6

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    Overall Review of Harborview Satilla

    Pros

    • pro Haley is described as the sweetest administrator who makes the experience fantastic.
    • pro Ashley Riner is tremendously helpful during admissions.
    • pro Cory Hiers and his team helped the patient regain walking and go home.
    • pro Erica Tuker goes out of her way to ensure residents have what they need.
    • pro Nichole Rigby provides loving and dedicated care.
    • pro Latoya Lincoln, Erie Gordon, Cheryl Corbett, Erica (CNA), and the office administrator stood out for their support.
    • pro Tara Sallet and Misty Hickox provide attentive care, and Kadijah (Kadijah) Davis is a beloved CNA.
    • pro T'Angela provides exceptional care and encouragement.
    • pro Courtney keeps the office running and accommodates dietary requests.
    • pro Eriyanna is a lovely CNA who goes out of her way for residents.
    • pro Keyshon Donaldson is a motivating and caring CNA.
    • pro Christy Lashley is an excellent nurse.
    • pro Haley (Director of Nurses) does a great job.
    • pro Samantha, the beautician, is amazing.
    • pro Cory, Amy, and Darrel take great care of Winnie.

    Cons

    • pro The facility is terrible.
    • pro The roof is in disrepair.
    • pro The double-occupancy rooms are very small and hard to move around in.
    • pro The facility does not appear to have been remodeled since the 1960s.
    • pro The bathroom is horrible with rusted corners and the floors and walls need painting and remodeling.
    • pro The quoted daily price is as high as or higher than other newer facilities.
    • pro Residents deserve much better living conditions.
    • pro There is a call for a drastic remodel or a complete teardown and rebuild.

    Review

    Harborview Satilla and Harborview Saltilla come through in these observations as places where the people working there often become the heart of the experience for residents and their families. A strong thread through many reviews is the warmth and approachability of individual staff members. Haley, described repeatedly as the administrator, is praised as "the sweetest" and a key positive presence who makes the experience feel better than one would expect. Ashley Riner is highlighted for her instrumental help during admissions and for going above and beyond to ensure residents have what they need, while Cory Hiers and his rehabilitation team are credited with helping a dad get walking again during a several-month rehab stay. The sentiment is clear: competent care paired with compassionate faces can transform what could be a tough transition into a more hopeful one.

    Several families share stories that center on successful recoveries and ongoing daily support. One son recounts his mother's recovery from leg surgery due to a blocked artery, noting that Harborview's therapeutic program, alongside patient and encouraging staff from physical and occupational therapy as well as nursing, produced productive progress meetings and clearly positive outcomes. The husband and family members applaud the coordination between therapists and nurses, and they point to specific staff by name - Latoya Lincoln, Erie Gordon, Cheryl Corbett, and Erica (CNA) - as standouts whose dedication stood out in their visits and updates. Another reviewer writes about a grandmother who benefited from attentive care and regular contact with nurses such as Tara Sallet and Misty Hickox, who took time to sit and talk, reinforcing the sense of personal attention beyond routine tasks.

    The nursing and caregiving teams attract a lot of praise for daily interactions and long-term relationships. CNAs like Eriyanna, Keyshon Donaldson, Tara Sallet, Misty Hickox, Kadijah Davis, and others are repeatedly cited for going "above and beyond" in both care and companionship, sometimes even in ways that help residents feel seen and heard during therapy or routine routines. Nurses such as Christy Lashley are singled out for experience and reliability, with several reviewers calling for more staff like her. The maintenance and support staff also receive commendations, including Sam Thompson, a maintenance technician described as very helpful, reinforcing the idea that everyone from clinical to support roles contributes to a hopeful daily atmosphere.

    Admission processes, visits, and ongoing care experiences are echoed as consistently positive by many families. Ashley in admissions earns particular gratitude for easing the process and ensuring families feel reassured. Courtney, an office staff member, is appreciated for keeping the facility running smoothly, while Cory, Amy, and Darrell appear repeatedly in conversations about therapy teams and daily encouragement. Reviewers frequently note productive progress meetings, strong collaboration among physical, occupational, and nursing staff, and a sense of being heard when concerns arise. The atmosphere created by this mix of skilled professionals and considerate communication is a common thread that families lean on when describing Harborview as "a place of care," even as they acknowledge the day-to-day hustle of a busy facility.

    Yet, not every voice aligns with the prevailing sense of praise. A small but pointed portion of feedback describes Harborview as a terrible or challenging place to work or to place a loved one if certain conditions remain unaddressed. The most critical observations center on the physical state of the facility: a roof described as being in disrepair, outdated or cramped double rooms that limit mobility, rusted corners in bathrooms, and overall signs that the building and interiors have not kept pace with expectations for modern long-term care environments. One reviewer explicitly calls the front area remodeled and appealing but still voices concern about living quarters and room size, suggesting a need for a comprehensive remodel or even demolition and rebuilding to provide contemporary accommodations. These comments reflect a sense that while the staff's dedication is evident, the facility's physical condition undermines the experience for residents and families who are paying premium rates.

    Despite the caveat about the building, the consistency of positive experiences with individual caregivers and program elements remains striking. Reviewers consistently emphasize that the care teams - therapy staff, nurses, CNAs, and even beauticians - make meaningful differences in residents' days. They describe therapists who motivate and celebrate progress, nurses who treat residents with patience and respect, and CNAs who foster a sense of companionship that can ease anxiety about recovery or adjustment to a care setting. The sentiment is that Harborview's people are capable of delivering excellent care and heartfelt support, even as some fear that without structural improvements, the overall environment may fall short of its best potential.

    In the end, the collective picture is one of a facility with a large contingent of devoted staff who frequently rise to meet families' hopes for recovery, dignity, and engagement. The praise for Haley, Ashley, Cory, Erica, Latoya, and many others underscores a core strength: when the team is at its best, residents can experience meaningful rehabilitation and humane, attentive daily care. At the same time, the strongest critiques remind management and prospective families that structural upgrades - roofs, room redesigns, bathroom renovations, and general modernization - are essential to sustain and elevate the quality of life for residents. The overall narrative is a balanced portrait: Harborview is widely appreciated for its compassionate care and dedicated professionals, but it also faces a clear call to invest in its facilities to match the consistently high standards shown by its staff.

    Features

    Housing

    • 96 resident community capacity 96 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Harborview Satilla in Waycross, GA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, gaming room, small library, fitness room, and a wellness center for recreational activities and overall well-being. Residents can enjoy restaurant-style dining in the on-site dining room with special dietary restrictions taken into consideration.

    The community also provides housekeeping services, move-in coordination assistance, and transportation arrangements for non-medical purposes or to doctors' appointments. Residents have access to a computer center with Wi-Fi/high-speed internet as well as cable or satellite TV in their fully furnished living spaces. Each resident has their own private bathroom and kitchenette for convenience and independence.

    In terms of care services, Harborview Satilla offers round-the-clock supervision and a 24-hour call system for emergencies. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with assistance in meal preparation and service. Those with diabetes diet or special dietary restrictions will receive personalized support.

    The community aims to promote mental wellness through its mental wellness program and offers concierge services to cater to residents' needs. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities provide opportunities for social interaction and engagement. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.

    Harborview Satilla strives to create a warm and welcoming environment where residents can age gracefully while receiving the necessary care and support they require.

    Nearby Places of Interest

    Hospitals

    • Harborview Waycross (0 miles)
    • Mayo Clinic Health System-Hospital (0.5 miles)
    • Satilla Regional Medical Center (1 miles)
    • Ware County Health Center (1.3 miles)
    • Satilla Regional Rehabilitation Institute (2.5 miles)

    Physicians

    • Becon Medical Complex (0.5 miles)
    • Renue Plastic Surgery (0.5 miles)
    • Bill Mitchell MD (0.5 miles)
    • David H Cheatham (0.5 miles)
    • Mayo Clinic Health System (0.5 miles)
    • Beacon Pediatrics (0.5 miles)
    • Mayo Clinic Health System-Pulmonary Medicine (0.6 miles)

    Restaurants

    • Number 1 Wok (0.6 miles)
    • Michael's Deli (0.7 miles)
    • Captain Joe's Seafood (0.9 miles)
    • Honey Buns Cafe (1 miles)
    • Jerry J's (1.1 miles)
    • KFC (1.2 miles)
    • Wendy's (1.5 miles)

    Pharmacies

    • Batten's Prescription Shoppe (0.6 miles)
    • Browning's Medical Arts Pharmacy (0.7 miles)
    • Griffin's Prescription Shop (0.7 miles)
    • Larry's Pharmacy (0.7 miles)
    • Batten's Prescription Shoppe (0.9 miles)
    • Health Mart Pharmacy (1.3 miles)
    • Pearce Drug Store (1.4 miles)

    Transportation

    • Black Taxi Cab (0.6 miles)
    • CSX (0.9 miles)
    • Hope Transportation Associates (1.1 miles)
    • U-Haul Neighborhood Dealer (1.2 miles)
    • Jr Taxi Service (1.7 miles)
    • CSX Transportation (2.7 miles)

    Places of Worship

    • Faith Temple Church (0.7 miles)
    • Eagles Nest Church (0.7 miles)
    • Mason Temple Church Of God In Christ (0.8 miles)
    • Shiloh Baptist Church (0.9 miles)
    • Southern Baptist Convention (1 miles)
    • Victorious Living Bible Institute (1 miles)
    • Spirit Led Ministries (1.1 miles)

    Parks

    • Recreation Department (0.9 miles)
    • Monroe Park (1.2 miles)
    • Phoenix Park (1.7 miles)
    • Ware County Recreation Department (1.9 miles)

    Cafes

    • The Daily Dose (2.6 miles)

    Frequently Asked Questions

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