Waycross Health And Rehabilitation
Save1910 Dorothy Street, Waycross, GA 31501
For more information about senior living options: (844) 490-3973
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Waycross Health and Rehab is a facility that draws strong opinions from those with loved ones in its care. On one hand, several reviewers praise the center for its dedication, professionalism, and compassionate staff, describing it as a place where patients and families feel supported and valued. On the other hand, a number of accounts describe serious lapses in care, troubling conditions, and troubling patterns that left families distressed and angry. Taken together, the collection of reviews paints a complex picture of a facility that can feel like an oasis of care to some while becoming a safety concern to others.
One recurring thread is the experience of long-term care and the hope that residents receive steady, attentive support. Several reviews highlight staff who are described as excellent, caring, and genuinely devoted to residents and their families. Phrases like "excellent and caring staff," "patients are #1 priority," and "the staff are awesome" appear repeatedly and suggest that, when things go right, Waycross Health and Rehab can deliver high-quality, compassionate care. Comments about the facility being "great smelling, excellent patient care and VERY family oriented" reinforce the impression that, at its best, the staff's approach centers on empathy, communication, and family involvement.
Yet, there are stark counterpoints that are hard to overlook. A family member recounts a harrowing decline in her mother's health while at the facility, with bed sores that went unattended, soiled conditions, and flies circling a room. The description is graphic and disturbing: constant odor from bowel movements, personal items going missing, and dentures lost. The reviewer emphasizes that the experience left them with nightmares and a lasting impression of neglect, contributing to a strong sense of guilt about the initial decision to place a loved one there. This account underscores potential gaps in routine care and oversight that families rely on facilities to provide, especially for residents with complex or chronic needs.
Another distressing narrative centers on a father who stayed at the rehab for two weeks, including a period in which he wore a hospital gown for a week and lacked pain medication for several days. A post-hospital appointment led to a cascade of hospital readmission and additional surgery when the patient's leg became misaligned. The family member recalls being awakened by a late-night call asking where their father was and describes a staff member who could not answer basic questions, offering to "go read chart" rather than having current information. There is also mention of a patient being locked in a rehab room, with staff unable to provide a code to unlock the door. Taken together, these details suggest lapses in communication, accountability, and safety procedures that can be deeply distressing to families during vulnerable moments.
In some testimonies, the same facility is depicted as disorganized or unsafe - beds and furniture described as old or broken, patients not checked on regularly, and even concerns about infection control. A reviewer expresses anger about patients being kept in a state of illness, the opening of doors to infected residents, and staff continuing to work while sick. There is a direct accusation that nurses are focused on titles and pay rather than patient care, and a warning to others to protect loved ones by avoiding the facility. The urgency behind these remarks is palpable, with exhortations to "fire" staff and to seek state oversight.
Amid the mixed experiences, there are also voices of gratitude and resilience. Some residents' families note that, despite earlier concerns, there are individuals within the staff who go above and beyond - such as Lakeya, who is praised for doing her best to help a mother in need. One family member states that, without Lakeya's efforts, they might have moved their loved one elsewhere. This kind of testimony highlights how the quality of care can hinge on a few dedicated workers who maintain a personal commitment to residents even when the broader system falls short in places.
Several reviews cluster around praise for the general culture of nursing and CNA staff when they are present and engaged. Phrases like "Top nursing staff in the office Rose, and Lisa I think are two of their names they are never working" reflect frustration about inconsistent staff availability, yet other comments celebrate caregivers who show compassion and dedication. The positive notes often emphasize the human connection - staff who listen, respond, and advocate for residents and their families, and a facility that can feel professional and reassuring on good days. The contrast between these moments of warmth and the more troubling reports underscores a facility that may offer excellent care in some units or shifts while facing serious failures in others.
Overall, the reviews present a facility with a dual reality: clear evidence of capable, compassionate care in many moments, and equally compelling reports of neglect, poor communication, and safety concerns in others. For families considering Waycross Health and Rehab, the message is not a single verdict but a call to look beyond headlines or single experiences. Prospective visitors might prioritize visiting the facility, speaking directly with administrators, reviewing recent state inspections, and asking pointed questions about infection control, care plans, staff coverage, and how concerns are escalated and resolved. The mixed experiences suggest that outcomes can vary significantly by unit, staff on duty, and the level of oversight and accountability in place at any given time.
Waycross Health And Rehabilitation in Waycross, GA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment.
Transportation is readily available through community-operated vehicles, ensuring that residents can easily access various destinations. A computer center is provided for those who wish to stay connected digitally.
Residents can enjoy delicious meals in the dining room with restaurant-style service, catering to special dietary restrictions. They also have the option of utilizing the kitchenette in their fully furnished apartments if they prefer to prepare their own meals.
For leisure and recreation, there is a fitness room equipped with various exercise equipment and a gaming room for friendly competitions. The outdoor space includes a garden where residents can relax and enjoy nature.
Housekeeping services ensure that the living environment is clean and tidy at all times, while move-in coordination assists new residents in settling down comfortably. Private bathrooms provide convenience and privacy.
The community also boasts a small library for those who love reading and a wellness center that promotes overall well-being. Residents have access to Wi-Fi/high-speed internet throughout the premises.
Care services at Waycross Health And Rehabilitation are comprehensive, including 24-hour call systems and supervision for optimal safety. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly.
A mental wellness program prioritizes the emotional health of residents along with specialized meal plans for individuals with diabetes or other special dietary restrictions. Transportation arrangements are made not only for non-medical purposes but also to ensure residents can attend their doctors' appointments conveniently.
In addition to these amenities and care services, Waycross Health And Rehabilitation offers an array of activities to keep residents engaged and socially active. Concierge services are available to assist with any inquiries or requests. Fitness programs and scheduled daily activities cater to various interests, while planned day trips provide opportunities for residents to explore nearby attractions.
The community is conveniently surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to a range of services and amenities in the surrounding area.
With its plethora of amenities and care services, Waycross Health And Rehabilitation provides a nurturing and comfortable environment for individuals seeking assisted living in Waycross, GA.
Waycross Health And Rehabilitation is located at 1910 Dorothy Street, Waycross, GA 31501 in Ware County, Georgia
Waycross Health And Rehabilitation on seniors.fyi includes 12 photos including images showing landscaping, decor, outdoor, building, interior, living room, windows, wall art, and more.
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