Maple Ridge Health Care Ctr in Cartersville, GA

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Pros

• The staff are kind, attentive, and truly care for residents.
• The facility is clean and free of unpleasant odors.
• It feels like a welcoming, home-like environment for families and residents.
• Rehab and therapy teams provide top-notch care that supports progress.
• The activity department offers engaging, varied programs that residents enjoy.
• Meals are home-style, thoughtfully prepared, and enjoyed by residents.
• Leadership is responsive, knowledgeable, and easy to communicate with.
• Residents form friendships and stay socially engaged.
• Staff consistently go the extra mile to meet residents' needs.
• Families have peace of mind from personalized care plans and regular updates.
• The nursing and caregiving teams are compassionate and respectful.
• The facility fosters a warm, family-like atmosphere where residents are treated with dignity.

Cons

• A reviewer felt the facility did not check on a resident at night and that call buttons went unanswered.
• The same reviewer described the staff as rude and accused them of neglecting the father’s care.
• That reviewer also said they would not recommend working there due to low wages and rude staff.
• Another account described being chewed out for trying to transfer a father to a closer facility and noted that the staff refused to provide the state’s phone number.
• One reviewer stated that the father was unhappy living there due to the care provided.

Review

Maple Ridge Health Care Center in Cartersville is best suited for families seeking a solid, rehab-oriented skilled-nursing option that also works well for long-term residents who benefit from a warm, home-like atmosphere. The community shines when a loved one needs physical rehabilitation after a fall or surgery, with social programming that helps sustain mood and mobility. It also serves well for dementia or end-of-life care, where a consistent, compassionate caregiving team and a supportive environment can ease transitions for families. Clean, bright spaces and staff who treat residents like family create a reassuring backdrop, backed by an accessible, engaged leadership team capable of coordinating complex care.

Yet Maple Ridge is not the right fit for every scenario. Nighttime coverage has been a recurring concern in some experiences, with accounts of call buttons going unanswered and family members having to seek staff in hallways. While the majority praise the caregiving team, a few reviews mention occasional rude interactions or gaps in responsiveness. For families that require relentless 24/7 monitoring or cannot tolerate any lapse in attention, exploring facilities with more consistently visible night staff may be prudent. A few comments allude to staffing and wage tensions, hinting at potential turnover pressures in a tight labor market. These factors call for a careful, in-person assessment before making a decision.

On the upside, cleanliness and a pronounced absence of odor set Maple Ridge apart and signal meticulous housekeeping and hygiene. The staff is repeatedly described as kind, attentive, and genuinely invested in residents’ well-being, with leadership that makes itself available. The rehab program is consistently characterized as top-notch, with therapists who tailor plans and pursue measurable improvements. Dining leans toward home-style meals that residents welcome, while the activity calendar, long-tenured activity directors, outings, and engaging events, keeps residents socially and mentally engaged. This blend of professional nursing, thoughtful care planning, and a familial culture creates a dependable safety net for families navigating complex care needs.

Families often highlight the human connections that sustain trust during challenging health declines. The center’s ecosystem supports medical care and emotional well-being in tandem, with caregivers from CNAs to the Director of Nursing forming personal bonds with residents. The therapy department’s integration with daily routines helps residents regain or maintain independence where possible, and the social program’s vitality, ranging from bingo to field trips, reduces the sense of institutional isolation. Residents frequently appear happy, and loved ones report that the staff’s warmth extends beyond clinical tasks to genuine, everyday encouragement and camaraderie.

Despite the occasional negative notes, the overall balance strongly favors Maple Ridge’s quality of care. When concerns emerge, administration and nursing leadership are described as approachable and capable of prompt resolution, which is crucial for families seeking peace of mind. The longevity of several staff members is a meaningful sign of stability, and endorsements of leadership, especially the Director of Nursing, underscore a culture of accountability and continuous improvement. Pricing appears aligned with local averages, which, in light of the demonstrated care quality and amenities, reinforces Maple Ridge’s value proposition for those investing in comprehensive nursing, therapy, and social programming.

Practical guidance for families visiting Maple Ridge is to prioritize conversations with the DON and therapy leadership, and to observe night-shift staffing dynamics during tours. Verify memory-care capabilities and the degree of individualized care planning for dementia or palliative needs. Review the activity schedule and dining options, and consider sampling a meal or attending an activity to assess fit. For families who prize a warm, engaged staff, transparent communication, and strong rehab outcomes, Maple Ridge presents a compelling, well-run option. It stands out as a reliable choice for a home-like setting that does not compromise on professional nursing and therapeutic excellence, except in cases where uninterrupted overnight monitoring is non-negotiable.

Restaurants

• El Dorado Salvadorian & Mexican Restaurant (0.2 miles)
• Hooters (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Buffalo's Franchise Concepts (0.5 miles)
• Brandi's World Famous Hot Dogs (1.3 miles)
• Burger King (1.3 miles)
• Cracker Barrel (1.4 miles)

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Ingles Market (0.4 miles)
• CVS Pharmacy (0.5 miles)
• Holt's Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Ingles Market (3.4 miles)
• CVS Pharmacy (4 miles)

Physicians

• Eyeworks (0.4 miles)
• The Hope Center (0.4 miles)
• Agc Pediatrics (0.4 miles)
• Allergy Asthma & Sinus (0.4 miles)
• North Georgia Kidney Specialists (0.4 miles)
• Roxanne McMorris, MD (0.4 miles)
• Harbin Clinic Ent (0.4 miles)

Cafes

• Wholly Grounds (0.4 miles)
• Panera Bread (1.8 miles)
• Starbucks (1.8 miles)
• Starbucks (1.9 miles)
• Noble & Main Coffee Co. (2.4 miles)
• Starbucks (5.8 miles)
• Marble House Coffee (11.1 miles)

Hospitals

• Cartersville Medical Center - Occupational Medicine (0.5 miles)
• Cartersville Medical Center (0.6 miles)
• Cartersville Medical Center (0.6 miles)

Theaters

• AMC CLASSIC Cartersville 12 (0.6 miles)

Parks

• Pine Mountain Recreation Area (2.4 miles)

Places of Worship

• Faith Family (6.3 miles)
• First Baptist Church of Emerson (6.8 miles)
• St Clare of Assisi Catholic Church (10.2 miles)
• First Baptist Church of Acworth (10.8 miles)
• Church of Jesus Christ of Latter Day Saints (12.1 miles)