Highlands Senior Living in Cartersville, GA
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Information last verified:
16 Roving Rd, Cartersville, GA 30121
For more information about senior living options: (844) 490-3973
At Highlands Senior Living, the costs for accommodations are competitively priced when compared to local and state averages. For a semi-private room, residents pay $2,200 per month, which is slightly above Bartow County's average of $2,150 but significantly lower than Georgia's statewide average of $2,529. Those opting for a studio will find their monthly fee set at $3,200; this is more affordable than the county's average of $3,550 while remaining in line with the state average of $3,520. Overall, Highlands Senior Living offers an appealing balance between quality care and cost-effectiveness within the region.
| Floor plans | Highlands Senior Living | Bartow County | Georgia |
|---|---|---|---|
| Semi-Private | $2,200 | $2,150 | $2,529 |
| Studio | $3,200 | $3,550 | $3,520 |
Annmarie Pasmore was amazing and she went beyond with concern. The staff have been compassionate, patient, and incredibly responsive during a very difficult transition. Annemarie is fully involved, always available, and has personal experience with dementia/Alzheimer’s, which has made all the difference for families. Families have felt deeply grateful for the care, professionalism, and genuine compassion. From admissions to housekeeping, every person has taken excellent care of residents. Erica McDaniel is a godsend and highly knowledgeable. Annemarie was incredibly helpful and made the transition to assisted living easy for families. The Highlands community has provided a wonderful experience for families. The leadership and staff are amazing to work with and always available to answer questions; it feels like a family there. The devoted staff at Highlands share their hearts daily and provide top-notch care driven by unwavering love for residents.
The reviewer alleges Tracie neglected patients by leaving them soaked in bed for hours and lacking cleaning supplies. They describe Tracie at the front desk as unprofessional, despite claiming to be a supervisor. The reviewer states Tracie stormed into a patient’s room, harassing the visitor and displaying hostility. They claim she yelled at them in front of a sleeping patient and failed to greet or communicate respectfully. They report that a patient was left soaked and not changed, indicating a lapse in care. They warn others not to trust this facility with a loved one’s care due to a perceived lack of professionalism. Another reviewer characterizes the management as demeaning, confrontational, and very difficult to communicate with, especially during COVID. They call Highlands in Forest City a dump and advise avoiding it. They note safety concerns at Felton Manor, including a small bathroom, a high threshold, and an unclear staff-to-resident ratio.Highlands Senior Living in Cartersville is best suited for families that want a warm, relationship-focused assisted-living experience where the leadership is visibly involved, dementia awareness informs daily care, and transitions feel guided rather than handed off. This community rewards families who value a home-like atmosphere, consistent warmth from front-line staff, and open access to administrators and care teams. It works especially well for residents who benefit from a personal touch, strongly coordinated care, and a culture that treats residents like members of a extended family, not just tenants.
What sets Highlands apart is the people and the culture. The leadership is hands-on and accessible, with Annemarie Pasmore personally involved in resident care decisions and transitions. That level of involvement translates into a sense of continuity for families during what is often a stressful move. The community’s family-owned character comes through in the day-to-day interactions, with staff across roles described as compassionate, patient, and genuinely engaged in each resident’s well-being. Dementia and Alzheimer’s experience at the administrative level matters, because the care philosophy is tempered by personal understanding of how these conditions progress and how families navigate them. Several families report that the transition from hospital or home to Highlands was smooth, with timely communication and thoughtful introductions to activities, routines, and care plans.
The pros extend beyond leadership to the lived experience inside the community. Residents and families consistently praise the atmosphere as safe, warm, and home-like, with plenty of planned activities, home-style meals, and opportunities for social connection. The staff are described as attentive and enthusiastic about keeping residents engaged, ranging from daily exercise routines to creative programming and social events that foster belonging. Notable mentions of specific team members, Erica McDaniel for welcoming, AnnMarie for ongoing support, and activities staff who keep mornings lively, underline a cohesive, resident-centered approach. The care feels personalized: even as residents participate in group activities, staff members tailor attention to individual needs, and coordination with hospice or external services is reported as seamless when needed. The overall impression is that Highlands provides not just daily care, but a genuine sense that residents are cared for as people with histories, preferences, and goals.
There are legitimate caveats that families should weigh. A minority of reviewers point to episodic lapses in customer service or care oversight, most notably a front-desk supervisor who came across as unprofessional in a couple of interactions. A few entries reference management communication gaps during challenging periods, which have understandably unsettled some families. While these concerns are not representative of the majority experience, they are real enough to warrant due diligence. For families that require a highly standardized, corporate-style escalation and reporting framework, or who would feel unsettled by any suggestion of inconsistent day-to-day receptionist conduct, alternatives with more rigid processes may be preferable. It’s worth noting that such critiques are not the prevailing narrative for Highlands Cartersville, but they do exist in the broader review history and should be weighed against the overwhelmingly positive day-to-day reality.
The way Highlands balances strengths against weaknesses matters in practical decision-making. The strongest offset to the noted concerns is the depth of personal attention and the lived culture of care. The family-owned ethos translates into rapid responsiveness, meaningful staff-resident relationships, and a sense of continuity that families value highly. The robust dementia-awareness, combined with hands-on administrators and a thriving activity calendar, helps residents stay engaged and families reassured that their loved ones are not just cared for, but truly supported. In short, the benefits, genuine warmth, consistent engagement, coordinated care, and an atmosphere that feels like home, substantially outweigh the rare service missteps or communication frictions that have appeared in a handful of reviews.
For families weighing choices, Highlands Cartersville represents a compelling fit for those prioritizing connection, leadership accessibility, and a community vibe that treats residents with consistent kindness and respect. It is especially well-suited for seniors who value meaningful activity, strong family involvement, and a care team that genuinely treats each resident like family. Those who may want to explore alternatives are advised to consider facilities with more centralized corporate governance or with a longer track record of uniform front-desk service and problem resolution, particularly if the daily, last-mile experience, down to how staff greet visitors and handle minor care glitches, needs to be flawless. Prospective residents should visit, meet Annemarie and Erica in person, spend time with the caregiving teams, and observe how staff interact with residents during a typical day.
The bottom line is clear: Highlands Senior Living is a strong, practical choice for families seeking a homey, patient-centered setting with accountable leadership and a compassionate care culture. It stands out for its hands-on administration, dementia-aware approach, and a community that many families describe as a blessing for their loved ones. If the priority is a warm, family-style environment where residents feel seen, heard, and well cared for, Highlands delivers with authenticity. If the priority is a flawless, perfectly uniform corporate operation or an environment with zero potential for interpersonal missteps, consider other communities to compare. For most families navigating the assisted-living decision, Highlands Cartersville offers a clear path to safety, belonging, and meaningful daily life, supported by a team that truly seems to love what they do.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
Intergenerational programsIntergenerational programs are important for seniors because they provide social interaction, mental stimulation, and a sense of purpose. These programs allow seniors to connect with younger generations, share their wisdom and experiences, and maintain a sense of belonging in the community. This can help reduce feelings of isolation, improve cognitive function, and promote overall well-being in older adults.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Sensory-based programsSensory-based programs are important for seniors as they can help stimulate their senses, improve cognitive function, reduce feelings of isolation, and enhance overall quality of life. These programs engage residents in a variety of sensory activities such as music therapy, aromatherapy, tactile stimulation, and reminiscence therapy, providing mental and emotional benefits for older adults in senior living communities.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.
Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.Highlands Senior Living in Cartersville, GA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to cater to the unique needs of our residents. Our residents can enjoy a variety of engaging activities on-site, such as trivia games, live musical performances, karaoke, and sensory-based programs. We also organize day trips and outings to explore the local area and foster social interaction among our residents.
Our community boasts beautiful indoor and outdoor common areas where residents can relax, socialize, or participate in group activities. For those who wish to maintain their appearance, we have a beautician on-site to provide salon services. Additionally, we offer respite or short term stays for individuals in need of temporary assistance.
At Highlands Senior Living, we prioritize the comfort and convenience of our residents. Our wheelchair accessible showers ensure safety and ease during bathing, while our Wi-Fi/high-speed internet connection allows residents to stay connected with loved ones online.
Our dedicated care staff provides specialized services such as diabetic care, high acuity care, medication management, and incontinence care to address the individual needs of our residents. We understand the importance of maintaining a healthy lifestyle, which is why our dining options include low/no sodium meals with no added sugar. Meals are provided in a restaurant-style dining setting where residents can enjoy delicious and nutritious cuisine.
Located near various amenities within the surrounding area, Highlands Senior Living offers convenience and accessibility. There are five cafes nearby for residents to explore and socialize with friends or family members. One park nearby provides opportunities for leisurely walks or enjoying the outdoors. With seven pharmacies nearby, accessing necessary medications is convenient for our residents. In case of any medical needs, there are 29 physicians nearby as well as three hospitals within close proximity.
At Highlands Senior Living in Cartersville, GA, we strive to create an enriching environment where seniors can thrive physically, mentally, and socially while receiving the care and support they need.
This part of Cartersville, Georgia offers convenient access to essential amenities such as pharmacies, restaurants, physicians, cafes, hospitals, theaters, parks, and places of worship. With multiple options for healthcare providers and dining establishments within a short distance, residents can easily access the services they need. Additionally, the proximity to recreational areas like Pine Mountain Recreation Area provides opportunities for outdoor activities and relaxation. The diverse range of places of worship in the area caters to various spiritual needs. Overall, this neighborhood provides a balanced combination of convenience and leisure options for seniors looking for a comfortable living environment in Cartersville.
At Highlands Senior Living, the costs for accommodations are competitively priced when compared to local and state averages. For a semi-private room, residents pay $2,200 per month, which is slightly above Bartow County's average of $2,150 but significantly lower than Georgia's statewide average of $2,529. Those opting for a studio will find their monthly fee set at $3,200; this is more affordable than the county's average of $3,550 while remaining in line with the state average of $3,520. Overall, Highlands Senior Living offers an appealing balance between quality care and cost-effectiveness within the region.
Highlands Senior Living is located at 16 Roving Rd, Cartersville, GA 30121 in Bartow County, Georgia
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