Cartersville Heights in Cartersville, GA
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Information last verified:
78 Opal Street, Cartersville, GA 30120
For more information about senior living options: (844) 490-3973
The staff are amazing and friendly. Al and Joyce provided honest care and were friendly, making a difference for residents. Stephanie and Jasmine are angels who support families. The team is easy to approach and attentive to family concerns. Jason L. Blalock is highly regarded for his care and professionalism. The facility is clean and welcoming, with a warm environment. The staff go above and beyond for the residents. The administrator is amazing and highly respected. The kitchen staff deliver quality meals and nutritious food. Phillip and the kitchen crew keep the dining area well run and the food is good. The care team is compassionate, attentive, and dedicated. The facility offers a rehab gym and strong physical therapy services.
The facility shows a complete lack of leadership and communication ahead of the snowstorm. There is no plan, no guidance, and the communications are panic-inducing and poorly written. This approach is not leadership; it’s intimidation. The current management is grossly incompetent or lacking in basic human concern. The facility is in desperate need of new management with a conscience and better preparedness. The odor in the facility is strong and the equipment is outdated. The energy in the facility is off, and nurses ignore patients when they scream for help. A roommate threat incident occurred and management failed to address or reassure. The staff at this facility are unqualified, inattentive, and abusive. The facility is unprofessional and uncaring; the rooms are filthy and poorly maintained. The care described included medication errors and neglect leading to serious harm. Access to daily prescriptions is inconsistent, meals are poor, and essential requests take forever.Cartersville Heights is best suited for families seeking a practical, hands-on rehab and nursing option nearby, where residents and their families prize daily warmth, personal attention, and a genuinely caring front-line staff. The community often delivers stable, courteous interactions, decent meals, and a rehab-focused environment that can support recovery and routine well enough for many elders who do not require resort-level amenities. It functions best when residents are comfortable with an older facility that emphasizes day-to-day human connections over glossy upgrades. In short, this site rewards those who value consistent bedside care and a family-centered vibe, even if the physical plant shows its age.
That said, certain families will want to consider alternatives. Leadership and crisis preparedness appear to be major sticking points in the most troubling reviews, especially around events that demand rapid, coherent communication and decisive planning. When a snowstorm or other disruption triggers uncertain staffing and muffled guidance, the gaps become unacceptable for many families. Prospective residents who need rock-solid administration, transparent processes, and proactive safety contingencies should weigh other options. Similarly, those seeking a pristine, modern campus with state-of-the-art equipment or highly specialized medical oversight may find Cartersville Heights falls short of expectations and may prefer a newer or more tightly engineered facility.
The strongest, most repeatable positives center on people. Front-line staff, nurses, CNAs, therapists, and especially standout players like Al, Joyce, and a few others repeatedly emerge as the anchors of good care. Families consistently praise the warmth, reliability, and daily attentiveness that make residents feel seen and protected. The rehab gym is a meaningful asset, supporting recovery-focused routines, while the kitchen and dietary teams frequently earn praise for meals and nutrition that residents and families notice and appreciate. The sentiment across many reviews is that when the staff are present and engaged, the atmosphere becomes welcoming, with residents and visitors experiencing genuine interactions, meaningful routines, and visible kindness.
Yet the more fragile side of the operation shows up in the less flattering critiques. The property itself is described as old and sometimes worn, with shared rooms and constrained spaces that can feel crowded. Odor and outdated equipment underscore the physical realities of a facility that hasn’t been recently renovated. Medical management and responsiveness occasionally falter, with reports of delayed medications, inconsistent monitoring, and incidents where safety or calm was compromised. Most jarring are accounts of misunderstood communication, insufficient leadership presence during crises, and families who felt left to navigate problems without timely or clear guidance. While several reviewers highlighted the caliber of individual staff members, the divergence between heroic caregiving and systemic gaps is unmistakable.
These tensions test the value proposition. When strong personal care remains constant, the staff’s daily acts of kindness and the effective rehab services can offset a great deal of institutional wear. Families who prioritize a compassionate, familiar face at the bedside, the nurse who knows the patient’s habits, the therapy team that keeps progress visible, the dietary staff who graciously adapt meals, will find a lot to value here. The kitchen and dining experience, social spaces, and activity level reinforce a sense of home and community that many families find decisive. However, the governance shortcomings, if unaddressed, will undercut these advantages, especially for residents with higher care needs, complex medications, or situations requiring rapid administrative responsiveness.
For decision-making, concrete, on-the-ground criteria matter. Cartersville Heights can be the right choice for families who want a respectful, personable care culture and a rehab-forward environment close to home, and who are willing to tolerate an aging campus while monitoring leadership effectiveness and crisis readiness. It may be less suitable for those who require meticulous organizational discipline, consistent medication management, and a facility equipped with modern infrastructure. Prospective families should demand transparency about staffing levels, leadership accessibility, and emergency planning. Ask to observe a shift, request to meet the director of nursing, and seek recent examples of how the team handled a surge in needs or a sudden disruption. In tours, check for the cleanliness of rooms, the condition of equipment, and the ease of moving between therapy spaces; listen for how quickly aides respond to calls; and verify that residents have access to meaningful activities and nourishment that reflect ongoing attentiveness.
Ultimately, the decision hinges on balancing heart with systems. Cartersville Heights delivers real heart, caregivers who connect, a rehab program that supports progress, and operational warmth that can transform a difficult transition into a manageable, hopeful one. The flip side is a facility that sometimes struggles with leadership clarity, communication in moments of stress, and the infrastructural limitations of an older campus. For families prioritizing personal, compassionate care and a community feel, this is a compelling, trustworthy option, provided that ownership commits to strengthening leadership, sharpening crisis protocols, and investing in a maintenance rhythm that keeps the physical plant aligned with the care standard residents deserve.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cartersville Heights is a Skilled Nursing Facility located in the charming city of Cartersville, GA. This community offers a range of services and amenities to ensure the comfort and wellness of its residents.
Residents at Cartersville Heights can enjoy their favorite TV shows with cable or satellite TV in their fully furnished rooms. Meals are served in a spacious dining room, and special dietary restrictions can be accommodated. Housekeeping services are provided to maintain a clean and tidy living environment.
The community features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. A kitchenette is available for those who like to prepare their own meals or snacks. Move-in coordination is provided to assist new residents with settling into their new home.
At Cartersville Heights, residents receive 24-hour supervision from attentive staff members. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. The community coordinates with health care providers to ensure seamless healthcare management for residents. Medication management services are provided to ensure proper dosages and schedules are followed.
Mental wellness is prioritized at Cartersville Heights, with a dedicated program that focuses on promoting positive mental health among residents. Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services.
Residents can participate in scheduled daily activities designed to promote socialization, engagement, and overall well-being. In the surrounding area, there are several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals conveniently located nearby.
At Cartersville Heights, seniors can expect compassionate care in a comfortable environment where their needs are met while they enjoy an engaging lifestyle surrounded by amenities and conveniences within reach.
Cartersville Heights is located at 78 Opal Street, Cartersville, GA 30120 in Paulding County, Georgia
Cartersville Heights on seniors.fyi includes 7 photos including images showing interior, decor, bedroom, painting, garden, artwork, outdoor seating, trees, and more.
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