Townsend Park Health And Rehabilitation

Pros

• The residents at Townsend Park feel like they are surrounded by family, and the staff treats them as valued guests.
• The facility is well-kept, with clean common areas and no unpleasant odors.
• The food and meals provided are well-balanced and considerate of residents' chewing concerns.
• Many long-time Cartersville families contribute to a strong sense of community within the facility.
• Residents’ family members are welcoming and supportive, helping newcomers navigate the environment.
• Townsend Park offers influenza and Pneumococcal vaccinations to both long-term and short-term clients, showcasing their commitment to resident health.

Cons

• Many residents experience long wait times of 30-40 minutes for basic requests like water or pain relief.
• Staff often ignore patients' pleas for essential assistance, such as help with using the bathroom.
• The laundry service is inconsistent, with many residents losing their belongings for extended periods despite having their names clearly labeled.
• Some staff members exhibit rudeness and inconsideration towards both visitors and residents, contributing to an unwelcoming atmosphere.
• Families express concerns about the adequacy of time spent with residents and staff responsiveness to their needs, particularly after hours.
• The facility's management appears to be understaffed, leading to inadequate care for the residents.

Review

Townsend Park has garnered mixed reviews from families of residents over the years, particularly as it has transitioned into a cherished home for some while also facing notable challenges. For many, including the mother of one reviewer who has been a resident for four years after moving from Assisted Living, Townsend Park represents a welcoming and loving environment. The resident feels as if she is surrounded by family, with staff treating her more like a guest than a client. This personal touch resonates deeply with her sense of belonging and satisfaction.

The facility's physical environment stands out for its cleanliness and well-maintained appearance. Reviewers have noted that there are no trash or foul odors typically found in other similar establishments. As visitors walk through Townsend Park, they are struck by the overall ambiance that reflects care and diligence in upkeep. However, despite these positive attributes, concerns about staffing levels have surfaced repeatedly over the past year. Many families feel that the facility is severely understaffed, leading to inadequate attention to resident needs. It is not uncommon for patients to wait 30-40 minutes for basic requests such as water or pain relief—basic services that should be promptly provided in any healthcare setting.

When it comes to essential assistance like bathroom access or other fundamental services, some residents report being ignored during critical moments. This raises poignant questions about the quality of care provided by Townsend Park's staff. Families express frustration that having an advocate present daily seems necessary for their loved ones to receive adequate attention—a concerning sign for those entrusting this facility with their family members’ well-being. This sentiment underscores how vital responsive care is within eldercare settings; families should not need advocates just to secure basic necessities.

On a brighter note, many reviewers highlight the quality of food served at Townsend Park as being well-balanced and accommodating dietary needs such as chewing concerns. The commitment to nutrition contributes positively to residents' overall health and happiness within the facility. Furthermore, while laundry services appear inconsistent—with reports of items going missing or taking months to recover—the general consensus is that most aspects of daily life at Townsend Park function adequately enough so that residents can enjoy their surroundings.

Another key aspect mentioned in reviews revolves around community dynamics among residents and their families. Many long-term Cartersville families reside at Townsend Park, fostering a supportive network where residents help each other navigate life within the facility. While some family members express dissatisfaction with certain staff interactions—describing them as rude or inconsiderate—most visitors appreciate the camaraderie among resident families who lend guidance and encouragement to newcomers.

As Townsend Park prepares for relocation into a new building equipped with additional amenities, it will be crucial for management to take heed of existing feedback regarding staffing levels and responsiveness to resident needs before making such significant changes. The call from current users emphasizes the importance of compassionate care—the kind driven by simple human decency often referred to as adhering to "The Golden Rule." Families looking into long-term placements may want to consider alternatives where love and compassion are foundational values in caregiving practices rather than mere aspirations amid operational difficulties seen at Townsend Park.

In summary, while Townsend Park provides an inviting atmosphere filled with caring staff members dedicated individuals who treat residents warmly—it also faces serious shortcomings regarding adequate staffing and response times that could significantly impact its reputation as a reliable eldercare option in Cartersville.

This part of Cartersville, Georgia offers a variety of dining options ranging from fast food to casual dining. The presence of several cafes provides convenient spots for socializing and enjoying a cup of coffee. Additionally, there are multiple pharmacies in close proximity, ensuring easy access to medications and healthcare services. For medical care, there are several physicians' offices nearby as well as two hospitals within a short distance. The area also boasts recreational opportunities with a park just two miles away and a movie theater for entertainment. Places of worship are readily available for those seeking spiritual fulfillment. Overall, this neighborhood provides a mix of conveniences and amenities that may be appealing to seniors looking for a comfortable and well-rounded community to reside in.

Restaurants

• Chicken Salad Chick (0 miles)
• Chick-Fil-A (0.1 miles)
• Krystal (0.2 miles)
• Bruster's Ice Cream (0.2 miles)
• Applebee's (0.2 miles)
• McDonald's (0.2 miles)
• Burger King (0.3 miles)

Cafes

• Starbucks (0.4 miles)
• Panera Bread (0.6 miles)
• Starbucks (0.6 miles)
• Noble & Main Coffee Co. (0.8 miles)
• Wholly Grounds (1.5 miles)
• Starbucks (4.3 miles)
• Marble House Coffee (9.3 miles)

Pharmacies

• Walgreens (0.4 miles)
• Ingles Market (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Ingles Market (2.1 miles)
• Walmart Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Holt's Pharmacy (3 miles)

Physicians

• Leeth Scott C MD (0.9 miles)
• Harbin Clinic Pediatrics (0.9 miles)
• Harbin Clinic Imaging Cartersville (0.9 miles)
• Bartow County Health Department (1.3 miles)
• Pediatric Medicine of Cartersville (1.5 miles)
• Eyeworks (1.5 miles)
• Respiratory Consultants of Georgia (1.7 miles)

Theaters

• AMC CLASSIC Cartersville 12 (1.6 miles)

Parks

• Pine Mountain Recreation Area (2 miles)

Hospitals

• Cartersville Medical Center - Occupational Medicine (2 miles)
• Cartersville Medical Center (2 miles)
• Cartersville Medical Center (2 miles)

Places of Worship

• First Baptist Church of Emerson (5.2 miles)
• Faith Family (7.7 miles)
• St Clare of Assisi Catholic Church (8.5 miles)
• First Baptist Church of Acworth (9.4 miles)