Information last verified:
241 Nelson Street, Cartersville, GA 30120
For more information about senior living options: (844) 490-3973
Manor Lake pays attention to details—from hosting chef competitions between Georgia locations to focusing on food presentation, and keeping memory care and independent living areas freshly maintained. They demonstrate a commitment to quality and resident engagement through group outings and community activities. Families experience peace of mind knowing residents receive 24/7 care and three meals a day, with activities that go above and beyond. Manor Lake offers an open, airy layout, exceptionally friendly staff, and a wide variety of activities for every resident. The facility is beautiful and clean, and the sense of community feels like home. Residents have access to numerous daily activities and engaging events, including family nights. The staff are friendly, attentive, and genuinely care about making residents happy and satisfied, with excellent kitchen staff. Danielle Tucker and the office team are compassionate, knowledgeable, and helpful, providing clear information and support.
The reviewer claims Madison had a bad attitude and was on her phone the entire time, calling it unprofessional. The reviewer alleges an employee cursed at a resident and was not fired, deeming the staff unprofessional. The reviewer would give zero stars, saying the aunt had to move out after a month and the facility refused to refund the fee, arguing you can’t hold an elderly person’s money. The reviewer states the aunt’s room looked as if it had never been cleaned and she was not given a bath, with some staff being rude to her. The reviewer describes an administrative mistake where the mother’s belongings were moved and the room rented to someone else despite payment, criticizing the administrators. The reviewer warns to be careful where one places loved ones, indicating serious concerns about administration. The reviewer notes the mother’s phone had not worked for weeks.Star Manor in Cartersville is best suited for families seeking a care-forward senior living option that combines around-the-clock support with a lively, participation-rich environment. The community is clearly designed for residents who want a sense of home and constant engagement, especially those who benefit from structured activities, regular outings, and a robust memory-care component. Families with loved ones who thrive on social interaction, monitored routines, and predictable care patterns will find Star Manor a compelling match. The emphasis on multi-generational outings, diverse programs, and accessible dining helps these residents stay connected to the broader community while receiving attentive supervision.
Those who should consider alternatives are the families that prize flawless administrative execution and perfect-alignment billing with every monthly statement. Several reviews flag inconsistent administrative communication, occasional mismanagement of transitions, and a few firsthand episodes that hint at care coordination gaps. For families with loved ones who require very tight financial oversight, meticulous record-keeping, or highly predictable front-door-service experiences, there may be better fits elsewhere. Prospective residents should be prepared to push for clear confirmations on fees, move-in and move-out policies, and the exact chain of accountability in day-to-day questions.
On the positive side, the strongest draw is the care framework itself. The community delivers 24/7 care and monitoring, with a calendar packed with activities, group outings, and social events that keep residents engaged and connected. The memory-care and independent-living wings are described as well-maintained and clean, with staff who are genuinely friendly and attentive. Families frequently note the sense of security and peace of mind that comes from reliable staffing, consistent meal routines, and a facilities layout that feels open and welcoming. The dining experience earns praise for quality and presentation, and the kitchen team is repeatedly highlighted as excellent, contributing to daily life that feels satisfying rather than transactional.
Where the reviews diverge, a few high-visibility concerns temper the otherwise strong picture. Administrative missteps appear in several accounts: miscommunications around fees and room turnover, a regrettable incident where a resident was moved and charged without restitution, and reports of staff attitudes that punctured the otherwise warm atmosphere. There are also mentions of service gaps, including incomplete follow-through on promises, delays in addressing basic needs, and a few instances of blunt or unhelpful frontline responses. Taken together, these episodes suggest a pattern that can undermine trust if not promptly acknowledged and corrected. Yet it is equally clear that caregiving quality from frontline staff remains a bright spot in many families’ experiences.
These divergent threads must be weighed against the community’s real-world strengths. The pro-dimension, strong daily engagement, secure and caregiver-centered operations, and a sense of home, often translates into tangible peace of mind for families who are prioritizing safety, routine, and genuine companionship for their loved ones. The prospect of living in a recently renovated, single-level setup with cottages and easy accessibility further reinforces independence while retaining the option of comprehensive support when needed. The emphasis on local ownership and personal accessibility, often summarized by praise for responsive staff members and the willingness to go the extra mile, helps offset some concerns by providing a dependable, neighborly feel that many families prize.
Ultimately, the decision comes down to fit and risk tolerance. For families valuing vibrant programming, reliable daily care, and a strong sense of community, Star Manor offers a compelling package, with many residents thriving and families expressing deep appreciation for the staff’s dedication. The main caveat is the necessity to actively manage and verify administrative processes: ask pointed questions about fee handling, refund policies, and how leadership monitors and resolves complaints. Tour candidates should specifically observe how staff respond to questions, gauge how front-desk communications flow, and request concrete examples of how past issues were resolved. In short, the value proposition is solid for active, socially oriented seniors who require dependable care, provided the administrative framework is clarified and trusted before committing.
For families ready to move forward, the practical next steps are clear. Schedule a visit focused on both care routines and governance: observe a meal service, join a resident activity, and request sit-down time with an administrator to review all fees, contracts, and transfer policies. Speak with multiple staff members beyond the sales team to gauge consistency in tone and accountability. Ask about the memory-care program’s approach to cognitive support, safety protocols, and how families stay informed about daily happenings. And, crucially, request specific references from families who recently transitioned their loved ones in and out, so a transparent picture of both strengths and ongoing challenges can be drawn. Star Manor can deliver a reassuring, fulfilling living experience for the right resident, especially when families approach enrollment with clear expectations and a plan for ongoing communication.
43 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Star Manor in Cartersville, GA, is an assisted living community that offers a range of care services and amenities to ensure the comfort and well-being of its residents. The community provides respite care, allowing individuals to stay for short periods of time while their primary caregivers take a break or go on vacation.
The amenities at Star Manor are designed to enhance residents' quality of life. These include a beauty salon, where individuals can pamper themselves and enjoy various grooming services. There is also cable or satellite TV available for entertainment purposes. A spacious dining room allows residents to enjoy delicious meals in a communal setting. The living spaces are fully furnished for convenience, and there is also a beautiful garden area where residents can relax and enjoy nature. Housekeeping services are provided to ensure cleanliness and tidiness throughout the community.
Each resident has access to a kitchenette, allowing them the freedom to prepare light snacks or beverages as desired. Laundry facilities are available onsite for residents' convenience. Move-in coordination is provided to assist individuals in transitioning smoothly into their new home. Outdoor spaces offer opportunities for outdoor activities and enjoyment of fresh air. Restaurant-style dining ensures that residents have a variety of nutritious and delicious meals prepared for them daily. A small library is available for those who enjoy reading, while telephone services keep residents connected with their loved ones. Transportation and parking facilities enable easy mobility both within the community and outside.
In terms of care services, Star Manor offers 24-hour supervision to ensure the safety and well-being of its residents at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Diabetes diet plans are available for those who require them, ensuring proper nutrition management for diabetic individuals. Meal preparation and service are provided by skilled staff members who cater to individual dietary needs and preferences.
Medication management is offered, ensuring that medications are administered correctly and on schedule. The community also provides a mental wellness program, promoting emotional and psychological well-being among residents. Special dietary restrictions are accommodated to cater to specific needs.
Residents of Star Manor can engage in a variety of activities within and outside the community. Community-sponsored activities encourage social interaction and involvement. Religious services are available for those who wish to practice their faith. Resident-run activities allow individuals to contribute to the community and pursue their interests. Scheduled daily activities ensure that residents have a structured routine filled with engaging and enjoyable pursuits.
Star Manor is conveniently located near various amenities in Cartersville, GA. There are several cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals nearby, providing easy access to essential services and recreational opportunities for both residents and their visiting families or friends.
Overall, Star Manor provides a warm and caring environment where individuals can receive the care they need while enjoying an enriching and fulfilling lifestyle.
Star Manor offers Studio apartments.
Star Manor is located at 241 Nelson Street, Cartersville, GA 30120 in Paulding County, Georgia
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