The Fountains in Cartersville

Pros

• The facility is clean, well-designed, and beautiful, creating a welcoming atmosphere for residents and their families.
• The Memory Care team is loving and caring, providing excellent support for residents with dementia.
• The staff is attentive and responsive to the changing needs of residents, ensuring good communication with family members.
• Many residents enjoy a variety of activities that keep them engaged and active throughout the day.
• The food served at the facility is praised for its quality and variety, contributing to a pleasant dining experience.
• Families appreciate the dedication of staff who work hard to provide comfort and care to residents.
• The transition process into the community is smooth, with staff being helpful and accommodating during move-in situations.
• Residents are often seen participating in activities, which contributes positively to their overall happiness and well-being.

Cons

• The management appears to prioritize profit over quality care, leading to unreliable and unprofessional staff interactions.
• Residents often experience long wait times for assistance, with some left unattended for up to one and a half hours after calling for help.
• The facility has cleanliness issues, with filthy carpets that pose a safety risk to residents who are prone to falls.
• There have been significant staffing shortages since the ownership change, resulting in poorer care and responsiveness.
• Many staff members do not seem caring or attentive, which negatively impacts the quality of life for residents.
• Promises made by management regarding improvements and maintenance have not been fulfilled, leading to feelings of distrust among families.
• The food served at the facility has declined in quality since the vendor change, receiving below-average ratings from residents and families.

Review

The Fountains of Cartersville has garnered a wide array of reviews from families who have entrusted their loved ones to the facility's care. While some individuals praise the cleanliness, attractiveness, and vibrant atmosphere of the establishment, others express serious concerns about staff reliability and the quality of care provided. This dichotomy reveals a facility grappling with challenges that affect the overall experience for both residents and their families.

Many reviewers emphasize the initial charm of The Fountains, noting its clean, well-designed interior and welcoming environment. Families appreciate features such as spacious living areas, varied activities for residents, and an appealing dining options. For instance, one family was drawn to the facility after a positive tour led by an engaging Sales Director. They were impressed by the attentive staff and delightful meal offerings, which played a crucial role in their decision-making process. Another reviewer mentioned that their loved one settled in happily thanks to interesting daily activities and chef-prepared meals. These first impressions seem inviting and reflect what many expect from an assisted living facility.

However, beneath this facade lies troubling feedback regarding staff professionalism and care consistency. Numerous accounts highlighted issues related to understaffing, resulting in long wait times for assistance when residents pressed their call buttons—sometimes exceeding an hour or more. A family reported that their mother-in-law often found herself alone in the dining room for extended periods, raising concerns about her safety and well-being after she experienced a fall that left her with a broken hip—a situation exacerbated by uncommunicative management about events leading up to her injury.

Residents’ families also pointed out cleanliness issues within specific areas of the facility over time; one individual expressed disappointment at filthy carpets despite years of residency. Complaints centered on the management's failure to uphold promises made during initial tours regarding maintenance improvements like carpet replacement—leaving families feeling misled and frustrated after years of commitment to The Fountains.

Despite these glaring issues raised by various reviewers regarding staffing shortages and inconsistent care quality—especially noted since medical vendor changes—the dedicated efforts of certain staff members did not go unnoticed. Many reviews contain praise directed towards caregivers who were described as hardworking and kind-hearted despite being stretched thin due to high turnover rates among aides. This indicates that while systemic issues persist within The Fountains' operational structure, there remain pockets of compassionate service where caregivers strive diligently under difficult circumstances.

Nevertheless, several reviewers strongly advised against considering The Fountains due to deteriorating conditions attributed primarily to ownership changes implemented by Navion in 2022. Families commented on how aspects crucial for quality living—like food service quality—have markedly declined post-management transition. Complications arising from agency staffing further contributed negatively toward resident experiences; multiple reviews echoed sentiments highlighting longer request wait times when reliant on temporary personnel rather than familiar faces.

In contrast to these predominantly critical reviews stands heartfelt testimony asserting The Fountains can still be an excellent option for some clients facing cognitive challenges or requiring memory care services; evidence exists illustrating instances where positive relationships between residents’ families are cultivated through transparency about changing needs over time by responsive staff members who genuinely advocate tirelessly for those they serve daily.

Overall evaluation showcases duality defining social realities present inside The Fountains: An allure instills hopefulness amongst prospective customers wishing only kindness & dignity embodies every last detail alongside undeniable practicality pertaining constant vigilance safeguarding one's relatives' everyday lives while acknowledging impressive potential lurking beneath recent turbulence plaguing consistent staff retention amidst transitional ownership dynamics unfolding publicly throughout Bartow County—prompting urgency behind delivering solutions required swiftly ensuring future success awaits all loyal patrons invested wholeheartedly into improving collective holistic wellness shared among community-minded individuals flourishing together harmoniously each passing day within secured realms offered here!

This part of Cartersville, Georgia offers a convenient and diverse range of amenities for seniors looking to live in the area. With multiple pharmacies nearby, including CVS, Walgreens, and Holt's Pharmacy, access to medication and healthcare is easily accessible. There are also various dining options such as McDonald's, Waffle House, El Nopal Mexican Restaurant, and Brandi's World Famous Hot Dogs for convenient meal choices. In terms of healthcare services, there are reputable physician practices like Spencer Family Medicine PC and Respiratory Consultants of Georgia as well as Cartersville Medical Center located within a short distance from this neighborhood. Additionally, there are cafes like Noble & Main Coffee Co. and Wholly Grounds for leisurely outings with friends or family. For entertainment options, the AMC CLASSIC Cartersville 12 theater is close by for movie nights. Overall, this area provides a well-rounded lifestyle for seniors with its blend of amenities, healthcare facilities, dining options, and recreational opportunities.

Pharmacies

• Ingles Market (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Holt's Pharmacy (2.9 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Ingles Market (3.8 miles)
• Walmart Pharmacy (4.2 miles)

Restaurants

• McDonald's (2.5 miles)
• El Nopal Mexican Restaurant (2.5 miles)
• Waffle House (2.6 miles)
• Sixes Tavern (2.8 miles)
• Waffle House (2.8 miles)
• McDonald's (2.9 miles)
• Brandi's World Famous Hot Dogs (3.4 miles)

Physicians

• Spencer Family Medicine PC (2.8 miles)
• Floyd Wound Care Clinic Cartersville (3 miles)
• Respiratory Consultants of Georgia (3.4 miles)
• Walk-In Md (3.4 miles)
• Cartersville Surgical Associates (3.6 miles)
• Vascular Surgical Associates (3.7 miles)
• Northest Ent (3.7 miles)

Cafes

• Noble & Main Coffee Co. (3.3 miles)
• Wholly Grounds (3.8 miles)
• Starbucks (4.2 miles)
• Panera Bread (4.4 miles)
• Starbucks (4.4 miles)
• Starbucks (7.3 miles)
• Marble House Coffee (10.7 miles)

Theaters

• AMC CLASSIC Cartersville 12 (3.5 miles)

Hospitals

• Cartersville Medical Center (3.7 miles)
• Cartersville Medical Center (3.7 miles)
• Cartersville Medical Center - Occupational Medicine (3.8 miles)

Parks

• Pine Mountain Recreation Area (5.8 miles)

Places of Worship

• Faith Family (6.2 miles)
• First Baptist Church of Emerson (7.9 miles)
• St Clare of Assisi Catholic Church (10.8 miles)
• First Baptist Church of Acworth (12.4 miles)