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Lourdes-Noreen Mckeen Residence For Geriatric Care in West Palm Beach, FL

Lourdes-Noreen Mckeen Residence For Geriatric Care is a nursing home community in West Palm Beach, FL.

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Lourdes-Noreen Mckeen Residence For Geriatric Care in West Palm Beach, FL

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Lourdes-Noreen Mckeen Residence For Geriatric Care Lourdes-Noreen Mckeen Residence For Geriatric Care Lourdes-Noreen Mckeen Residence For Geriatric Care Lourdes-Noreen Mckeen Residence For Geriatric Care

315 South Flagler Drive, West Palm Beach, FL 33401

For more information about senior living options: (866) 208-4318

3.1 from 38 reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 stars
16

Overall Review of Lourdes-Noreen Mckeen Residence For Geriatric Care

caveat 15 reviews mention this

Staff responsiveness gets mixed

Residents and families describe major inconsistency in staff responsiveness and professionalism.

Several reviews criticize staffing, describing long waits for help and unanswered call buttons, alongside reports of rude or unprofessional interactions. A few reviewers also describe caregiver mistreatment or residents not receiving timely bathroom assistance. Other reviews balance that picture with accounts of nurses and aides being polite, kind, and attentive, but the negative experiences are detailed and recurring.

differentiator 7 reviews mention this

Rehab and therapy support

Rehab care stands out, with therapy described as knowledgeable and engaging.

Multiple reviews specifically mention rehab or therapy, praising therapy staff for being patient and knowledgeable and describing improvement through treatment. Some families focus on rehab staff taking good care during recovery, while others point to gaps in follow-through during discharge planning or equipment needs. Overall, therapy is a clear focus of resident experiences, with outcomes depending on the individual situation and timeline.

common 4 reviews mention this

Dining is hit or miss

Dining quality varies, with some residents calling the food good while others disagree.

A few reviews explicitly say the food is good and describe nutritious meals, and one mentions good food as part of a positive recovery experience. Other reviews are much less satisfied, including comments that the food is abysmal and that it has stayed that way over time. Taken together, dining appears to be a mixed experience across reviews.

common 5 reviews mention this

Clean facility gets recognition

The facility’s cleanliness is a consistent positive point in reviews.

Several reviewers mention a clean, well-maintained environment, with one describing the building as impeccably clean. Other positive comments also pair cleanliness with overall care quality and comfort. There are also a few less favorable remarks about rooms feeling old or musty, but cleanliness is still a frequently cited strength.

common 3 reviews mention this

Activities and social support

Residents and families mention engagement through activities and social programming.

Some reviews describe an engaging atmosphere with daily activities, including residents being involved in scheduled events. Others highlight social services and activity staff by name, noting that they helped keep loved ones active. A few critical reviews focus more on care delivery than activities, but engagement is still called out as part of the day-to-day experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Palm Beach International (3 miles away) Palm Beach International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Makebs Bagels & Deli (0.1 miles)
  • Avocado Grill (0.1 miles)
  • Sassafras (0.1 miles)
  • E.R. Bradley's (0.1 miles)
  • Elisabetta’s (0.2 miles)
  • Copper Blues Rock Pub & Kitchen (0.4 miles)
  • O'Shea's Irish Pub (0.4 miles)

Pharmacies

  • MedMen West Palm Beach (0.3 miles)
  • CVS Pharmacy (1 miles)
  • Green's Pharmacy of Palm Beach (1 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.7 miles)

Cafes

  • Subculture Coffee (0.3 miles)
  • Starbucks (1.5 miles)
  • Common Grounds WPB (1.8 miles)
  • Starbucks (2.4 miles)
  • Starbucks (6.5 miles)

Theaters

  • AMC CityPlace 20 (0.4 miles)

Parks

  • Howard Park (0.9 miles)
  • Peanut Island Park (4.4 miles)
  • Phil Foster Park (5 miles)

Hospitals

  • Good Samaritan Medical Center (1 miles)
  • St Mary's Medical Center (3.2 miles)
  • West Palm Beach Va Medical Center (6.4 miles)

Physicians

  • Tenet Physicians Services (1 miles)
  • Palm Beach Shoulder Institute: Ryan Simovitch, MD (1 miles)
  • Palm Beach Oral & Maxillofacial Surgery Associates (1.1 miles)
  • Waterside Ambulatory Surgical Center (1.4 miles)
  • Endodontic Associates of the Palm Beaches PA (2.4 miles)
  • David Aaron Mittleman (2.5 miles)
  • MD Now Medical Centers (2.6 miles)

Transportation

  • SIXT rent a car (Pick-up Only) (2.1 miles)
  • Budget Rent A Car (2.2 miles)
  • National Car Rental (2.4 miles)
  • Hertz Rent A Car (2.7 miles)
  • Avis Rent A Car (2.9 miles)
  • Meeter / Greeter Waiting Area (2.9 miles)
  • Baggage Claim (2.9 miles)

Places of Worship

  • First Congregational Church of Lake Worth (5.4 miles)

Frequently Asked Questions

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